1 mold spore is 1200x smaller than the tip of a ball point pen
SERVPRO of East Greenville County is constantly fielding calls from those with mold questions about how dangerous is the mold they are seeing. Honestly any visible mold can be harmful to certain demographic especially to those with underlying health issues.
The larger danger with mold is the ones you cant see. Its an easier process to remove the visible mold that we can see. Tracking a microscopic sized organism can be a very delicate situation. That's why here at SERVPRO of East Greenville County we are investing in the technology to trap and remove those invisible dangers that could be trapped in your air. With highly specialized equipment SERVPRO of East Greenville County is able to remove unseeable spores from the surfaces as well.
So next visible mold is present call SERVPRO of East Greenville County to help remove the visible mold spores and the invisible mold spores as well.
With the ever evolving changing safety protocols in society today; going into commercial properties can be confusing at times. Some requier mask, some don't.
How can you tell if the building is truly clean and safe. At SERVPRO of East Greenville County we leave a mark on those buildings we have cleaned and left safe for re-entry.
So when you are out in the commercial and retail market look for that emblem on the front door that SERVPRO of East Greenville was there. If your commercial or retail space doesn't have the SERVPRO of East Greenville Certified SERVPRO clean emblem contact them today for your cleaning to help ensure that your customers and employees will rest easy know that their building is safe and clean.
The technology to restore documents has never been greater.
SERVPRO of East Greenville County offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?
Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).
Our Document Restoration Facility:
Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
Digital: we use a computerized inventory system for digitizing your documents
Flexible capacity - we can accommodate large commercial losses or small residential jobs
Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization
SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.
Types of content:
paper documents
books and magazines
manuscripts and files
photographs, films, negatives, and microfiche
x-rays
blueprints and maps
parchment
For more information about SERVPRO of East Greenville’s Document Recovery or other commercial services visit our website or call 864-292-3495
Heavy rain, flooding, or malfunctioning appliances can cause a great deal of damage to your home and property. Ruining hardwood floors, paint, furniture, and carpet, especially carpet. We receive many calls asking what steps can be taken without having to use a professional restoration and mitigation service. The answer is “a lot.” But, the benefits of using a highly trained, experienced, and accredited service provider significantly outweigh the savings of a DIY effort. One of the most significant benefits is the proper treatment and drying of materials, including carpet. Quick and correct action can be the difference between spending a little now and paying a tremendous amount later because some of the effects of water damage are not instant, some take their time. And if not accurately handled they can accumulate a cost many times of the original incident. One such issue is Carpet Delamination.
What is it?
Carpet delamination is when the primary and secondary backings of a carpet separate.
How does it affect carpet?
After a carpet becomes delaminated, it is no longer securely attached to the floor. In fact, it is technically two sperate elements: the top layer, which is the visible portion of the carpet, and the bottom layer that contacts the pad or another flooring. Since the layers are no longer secured to each other, they can shift and move apart. This causes wrinkles or the carpet to pull away from the wall, or other non-aesthetic issues like safety hazards.
What causes it?
There are many causes of delamination including improper installation, heavy weighed traffic, and moisture. We are going to focus on the various moisture related instigators of damage to carpet.
Flooding
Whether it comes from heavy rains, plumbing, or an appliance, over saturation of water on carpet can end up being devastating. And it is not just the immediate damage of the standing water that requires concern; pollutants in the water can negatively affect the adhesive that bonds the primary and secondary backing. Cleaning solutions such as dishwasher liquid, laundry detergent, and other cleaning products can dissolve adhesive, sometimes quickly based on concentration. Microbial growth from absorbed water can feed off the adhesive, breaking it down over time.
Urine
If any of your furry family members have an accident on the carpet it paramount to take action as fast as you can. Urine starts out acidic and eats away at the carpet fiber and latex. But over time it turns alkaline and causes even more damage to the threads and glue.
Cleaning Supplies and Treatments
Cleaning solutions that come from malfunction appliances are one thing, but what about the chemicals that you often use on your carpet? You know the ones that you use to clean up pet or wine accidents. It just as important to properly utilize those items and follow the directions and recommended treatment times. If you leave a spot remover on too long, it can begin to dissolve the adhesive, even if it is only that spot. Powdered odor remover can lead to issues as well, foot traffic can push the powder to the base of the carpet, making it harder to remove and that can potentially become food for microbial growth even in the smallest amounts of water. If you clean your carpet yourself, it is a must to make sure that it is dry, there isn’t a lot of light that gets between the layers of carpet making it ideal for microbial growth if there is moisture.
Knowing some of the causes of carpet delamination can make you feel like you have to be vigilant 24/7 and not allow anyone or pet on your carpet. But it does not have to be that way. Proper care for your carpet, including the occasional cleaning by a professional, can extend the life of your carpet and prevent it from being cut short. If you there is a water event in your home or office contact an experienced mitigation specialist to ensure that carpet and other materials reach the dry standard and focuses on restoring what can be saved. Now relax, take your shoes off, clench your toes and feel the carpet between them. After all, it isn’t there just for looks.
There are several ways to limit the amount of damage a storm can do to your home at every stage. The first two tips assume that a storm is not imminent. The last two tips are for when a severe system is heading your way and has passed over. Taken together, these four storm tips can help you prevent and mitigate storm damage.
1. Trim Trees
The most important damage prevention tip is to trim trees. Precipitation adds extra weight and high winds can tear off heavy branches. Prune overhanging or dead branches on a regular basis.
2. Clear the Drainage System
Downspouts and gutters should collect water from your roof and carry it down and away from the foundation of your home. If the drainage system is blocked, water may collect and work its way under shingles to cause leaks. Water pouring straight down may lead to a flooded basement.
3. Protect Windows With Boards or Shutters
The best storm tip for when a severe storm is on the way is to cover windows with boards or shutters. If you live in a region with frequent storms, invest in storm shutters.
4. Cover Roof Leaks or Broken Windows
If a storm damages your home, take steps toward mitigation while you wait for roofers or restoration experts to arrive. Cover roof leaks with boards or tarps after the storm passes over. Make sure that water will not work its way under the covering. If you did not board up or shutter windows and they get broken, you can use the same materials to keep debris out of your home.
These four storm tips are intended to help you plan ahead for a storm and take measures to mitigate any damage that occurs. If your home in Spartanburg has sustained storm damage, schedule a consultation with a damage restoration service.
If you happen to encounter a residential or commercial water loss, many people ask, what do we do now?
If you don’t have a relationship with a professional remediation company, it can be very confusing after a loss on who to call for help. These losses range in all types from fire, water, or mold found during a routine inspection. The importance of working with a professional and trained mitigation company is necessary for most commercial building managers.
Here at SERVPRO of East Greenville County, we want to work with you and help advise you of your best options to move forward after an unfortunate situation unfolds. If you encounter a fire, we are experienced in working with all the major insurance companies, and might possibly even know your adjuster. Mold is a routine problem for us, because we see it and remove it all the time. Water is also our bread-and-butter, as we work with many property managers to take care of water flooding issues and facilities that happen.
Whatever your issue is may be, SERVPRO of East Greenville County is here to help you out of your unfortunate situation. Give us a call and we can make it “Like it never even happened.”
SERVPRO of East Greenville County is the leading fire and water restoration company in the Upstate. SERVPRO of East Greenville county also provides full scale construction services as well. SERVPRO of East Greenville County offers 24/7 365 days a year of emergency services; be it water or fire. We are standing by with fully trained technicians to be able to handle any size disaster that may arise. SERVPRO of East Greenville County also has the luxury of having over 2000 other franchises to be able help if there should be major storm impact of East Greenville county causing heavy damages to the area. SERVPRO of East Greenville County is here in the event that disaster strikes and to help make it "like it never even happened".
SERVPRO of East Greenville County is the leading fire and water restoration company in the Upstate. SERVPRO of East Greenville county also provides full scale construction services as well. SERVPRO of East Greenville County offers 24/7 365 days a year of emergency services; be it water or fire. We are standing by with fully trained technicians to be able to handle any size disaster that may arise. SERVPRO of East Greenville County also has the luxury of having over 2000 other franchises to be able help if there should be major storm impact of East Greenville county causing heavy damages to the area. SERVPRO of East Greenville County is here in the event that disaster strikes and to help make it "like it never even happened".
SERVPRO of East Greenville County is the leading fire and water restoration company in the Upstate. SERVPRO of East Greenville county also provides full scale construction services as well. SERVPRO of East Greenville County offers 24/7 365 days a year of emergency services; be it water or fire. We are standing by with fully trained technicians to be able to handle any size disaster that may arise. SERVPRO of East Greenville County also has the luxury of having over 2000 other franchises to be able help if there should be major storm impact of East Greenville county causing heavy damages to the area. SERVPRO of East Greenville County is here in the event that disaster strikes and to help make it "like it never even happened".
SERVPRO of East Greenville County is the leading fire and water restoration company in the Upstate. SERVPRO of East Greenville county also provides full scale construction services as well. SERVPRO of East Greenville County offers 24/7 365 days a year of emergency services; be it water or fire. We are standing by with fully trained technicians to be able to handle any size disaster that may arise. SERVPRO of East Greenville County also has the luxury of having over 2000 other franchises to be able help if there should be major storm impact of East Greenville county causing heavy damages to the area. SERVPRO of East Greenville County is here in the event that disaster strikes and to help make it "like it never even happened".
Fire... It happens. Its unfortunate but fire is a traumatic life experience that does happen. The small stove top grease kitchen fire can be very misleading in its size of damages and the scope of work to completely remove odor particles. Odor particles are a real thing that have a physical form and actually are so small that they can not be seen with the naked eye. Even when all visible cleanup is performed our nose may detect an odor indicating there is still lingering odor particles. These are some common missed areas that get over looked while cleaning up fire damage.
-Entire HVAC systems
-Behind outlet and switch covers
-Behind glass globes of light fixture
-Exhaust vents in bathroom
-Coils on back of refrigerator
These are just some of the most common missed places when trying to clean up from a fire damage. To avoid these mistakes call SERVPRO of East Greenville County to help with all your fie cleanup needs.
Under a microscope these colonies represent thousands of little tiny mold spores.
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:
Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.
Having the right tool for the correct job is critical to success
Truck-mounted vacuum
Also known as a vacuum truck, a truck-mounted vacuum is an industrial vacuum cleaner that is mounted on the back of a truck or trailer and is used in outdoor and hard-to-reach places. It may look like a vacuum cleaner, yet, it works very efficiently in cleaning up water.
Dehumidifier
A dehumidifier is a vital piece of equipment that is usually utilized after a flood, as it stops mold and mildew from growing and impacting your property. For a flood in a large area, it’s best to utilize a high-capacity dehumidifier to address the water problem.
Air Mover
An air mover is also called an air blower. Which does exactly what its name indicates. It is an extremely high-powered fan that drives air into the flooded zone to keep the area dry as quickly as possible. The air is then circulated back in the flooded zone to prevent the growth of mold and mildew.
Negative Air Machine
A negative air machine consists of ducts used to get rid of polluted air from a controlled area. The filtered air is then emptied outside of the area while creating negative air pressure as a vacuum effect inside the controlled area.
Conclusion
At this point, you now realize that using the right tools and equipment to clean up after water damage is crucial in protecting your impacted property. All these pieces of equipment and machines are beneficial in addressing water damage situations.
Understand Storm Warnings to Best Prepare for Severe Weather | SERVPRO® of East Greenville County
There are about 42 different types of weather warnings, each classified into seven different categories. This is a lot of information to become familiar with, especially in the midst of what could be a severe storm!
Knowing what a warning or advisory issued in our area means can help you know what shelter to take and how soon to take it. You can also ready your home to best protect you and your property.
While having a general understanding of any weather scenario is beneficial, it is critical to understand the weather that can have the strongest impact on Greenville and the surrounding area.
How Alerts Are Issued
So, how do weather warnings get sent out in the first place? After all, weather forecasts are just predictions, so how are the severity, location, and duration of a storm monitored? Many factors affect why and when you receive a weather alert.
The National Weather Service is responsible for weather predicting and, as a result, issuing any important alerts. There are six regional offices around the nation that issue these warnings, which allows alerts to be more localized.
To make forecasts, NWS meteorologists and other professionals use a variety of data sources, including satellite radar, sensors, seismic activity meters, and even solar activity. While the type of data used varies depending on the intensity of the weather event, the goal is to be as comprehensive and precise as possible.
The Most Important Alerts to Understand
Understanding the distinction between a “watch” and a “warning” is essential to knowing what precautions to take. This is language that is used in almost all weather warnings, including thunderstorms, strong winds, and tornadoes.
A watch means to begin preparing for a developing storm that could become more severe. Watches are often issued within a large area, while a warning is issued in a smaller area, such as a county or city. A severe storm is approaching, and you should take precautions to keep yourself safe and protect your home.
It’s also important to understand what types of weather our local community faces regularly so that you can better understand any alerts that may be issued during these weather events. Expect weather hazards like thunderstorms, winter storms, flooding and the occasional wildfire in Greenville. Keep an eye out for alerts related to these kinds of weather conditions so you can prepare your home before severe weather strikes!
Protecting Your Home During a Storm
Being aware of the weather alerts you may receive is the key to protecting yourself and your home from severe weather, but there are many precautions you can around the house to reduce damage.
If you’re left with property damage after a severe storm, contact SERVPRO! We’re here to serve you 24⁄7 and can begin repairs to your home as fast as possible.
The more you know about the weather in our area, the better prepared you will be for any weather alert. Understand the different warnings that may be issued in your neighborhood and beyond so you can survive any weather that may occur.
Experienced storm damage to your home or property? Contact us today for a quick response!
When you see this sticker on a business rest assure it was cleaned with top service and professionalism.
While most business' know to call SERVPRO of East Greenville County when fire or water damage strike their facilities. But did you know SERVPRO of East Greenville County has a large service line of cleaning services that are available as well. See the list below to see all branches of services they offer.
carpet cleaning
hard floor cleaning
upholstery cleaning
HVAC and Dust work cleaning
odor identification
deodorization
crime scene cleanup
biohazard cleanup
vandalism cleanup
COVID19 / pathogen cleaning
The majority of these items are also available 24/7 if an accident happens. SERVPRO of East of Greenville County also provides free inspections and estimates for all your commercial cleaning needs and is available to schedule around your demanding work schedule to help limit any business interruptions. Call today for your free cleaning quote.
When storms come rolling in and disaster strikes call the team that is faster to any size disaster.
When disaster strikes someone's home or business there is an incredible amount of unforeseen burden that is immediately placed upon that person. So many questions directly come to mind. Where do I start? How long does it take to clean this up? What is the long term problems? Who do I call? Call SERVPRO of East Greenville County, the name that is faster to any size disaster. SERVPRO of East Greenville county has crews that are not only available 24 hours a day, 7 days a week, 365 days a year; they are trained with the knowledge and experience to help take the burden off your shoulders. They uphold the 1-4-8 policy that has been implemented. 1 hours to contact you, 4 hours to be onsite to start cleanup, 8 hours to have verbal communication with your insurance company. But above all else they will help guide you thru the disaster recovery process.
Using restoration over replacement is not only cost saving but a time saver as well.
When disaster strikes your business many thoughts come to mind. Primarily the cost of replacement is the biggest question that will come first. Do not let this be your mindset. SERVPRO of East Greenville County has specialized techniques for cleaning and restoring affected building materials to help reduce the high price of replacement. When adding up the cost of replacing flooring, trims, drywall and painting can add up to over $15 dollars per square foot. Compare that with average water damage pricing of $8 per square foot the choice to restore is not only a more economical decision but time saving as well. So when disaster strikes your business call SERVPRO of East Greenville County to not only save time but to save money as well.
SERVPRO of East Greenville county is collectively training, studying and building now to best serve you when disaster strikes. SERVPRO of East Greenville County is training on a daily basis to help ensure all crews are properly trained to respond to any type of loss. SERVPRO of East Greenville County is actively studying the science of drying and training the in the newest forms and techniques the restoration industry has to offer. SERVPRO of East Greenville County is currently building software using the latest technology to help giving the onsite crews the best information to help them make the proper decisions in the field to help address any situation that may arise. This technology will allow real time data sharing for those that need at no delay. SERVPRO of East Greenville is putting in the work now so you don't have to.
A burst pipe causes entire office area to be closed down.
Two words that can spell bad news for any company "Business Interruption". Weather it be from storm damage, flooding, water pipe bursting to fire; business interruption can not only be a major inconvenience but it is devastating to the bottom line. That's why here at SERVPRO of East Greenville County we have the knowledge and experience in getting your business back up and running in an optimal amount of time with little to no business interruption. Employees are training now to best serve each situation should it arise so they can better serve your business. SERVPRO of East Greenville county is prepared to respond when disaster strikes your business to help get it back up and running no matter the time of day or night and make it, "Like it never even happened."
The Importance of Professional Water Damage Restoration
Typical Causes of Water Damage on Commercial Buildings
When your Greenville, SC Commercial Property has been damaged by water, you must act as soon as possible to remediate the damage and stop secondary damage from occurring. Not taking care of the water damage on time, could lead to bigger problems like mold growth. Getting assistance from a professional restoration company like SERVPRO of East Greenville County is highly recommended, and here are three reasons why:
Contaminated Water
Dealing with contaminated water requires special equipment and professional knowledge. Dirty water can lead to biohazardous conditions in your commercial property. If you are not sure what type of water you are dealing with, leave it to our qualified professionals, they will assist you with the water cleanup process.
Professional Equipment
You may be able to clean up water damage yourself. However, some water damage emergencies require professional equipment to be remediated correctly. SERVPRO of East Greenville County uses specialized equipment for water damage cleanup and remediation, we have truck mounted extraction units for water removal, and air movers and dehumidifiers for drying and dehumidification.
Specialized Training
Our team at SERVPRO of East Greenville County has the training and experience to answer your questions and walk you through the remediation process. When a water damage emergency strikes in your commercial property allow our team to guide you through the water damage restoration process.
Give our team a call at 864-292-3495, we are here to help!
Why you should not ignore a water damage in your home or business.
Water damage on your property? If you spot any water damage problem in your home or business, don’t ignore it, take care of the situation as soon as you can. Even a small leak could lead to a big problem in the future and cause secondary damage to your property. Our experts in water damage cleanup and restoration can help you fix any water damage problems in your home or business. Fixing these problems now can save you a lot of money in the future.
Why you shouldn’t ignore water damage
Structural Damage: Not fixing water damage problems on time could cause structural damage to walls, floors, ceilings, and the foundation. Make sure you take care of these problems even if they don’t look like a threat to your home, if needed, call SERVPRO of East Greenville County to assist you during the cleanup and restoration process.
Mold Growth: If water damage is not taken care of, mold could begin to grow. Mold will not only cause damage to your property but may also cause health issues for anyone residing in or working in the property. We recommend addressing your water damage problems as soon as they happen, if mold begins to grow, SERVPRO of East Greenville County also specializes in mold cleanup and remediation, give us a call and we will assist you with your mold cleaning and remediation needs.
If your Greenville SC, home, or business has been damaged by water, contact SERVPRO of East Greenville County, our qualified professionals on water cleanup and restoration are here to help!
Meet our FIRE Restoration team leader, Lisa Finney. She has been working in cleaning and mitigation for 17 years. Lisa holds 2 IICRC Certification one in Fire and Smoke Damage Restoration. This certification covers training on documentation, scoping, cleaning, mitigation, deodorization, subrogation and spoliation of commercial and residential fire and smoke damaged structures and contents. Lisa also has the Odor Control Technician certification. This certification covers the theory of odor control, equipment usage, odor sources, olfaction and odor chemical or cleaning supplies and applications.
Lisa loves helping others because of this she is loved by our customers and works hard to exceed their expectations while taking care their specific needs.
Lisa has been married for 22 years and has 4 grown children and 2 grandsons. Lisa enjoys being outdoors. She also has fur babies that make her heart smile.
We are thankful for Lisa and are glad she is part of our SERVPRO of East Greenville County team.
Thank you, Lisa, for all of our hard work and dedication to our team.
Meet our Water Restoration Team Leader, Courtney Morganelli.
Why SERVPRO?
Meet our Water Restoration Team Leader, Courtney Morganelli. Courtney has been working in the restoration business for approximately 3 years as a Water Damage Restoration Technician. Courtney holds her IICRC Certification as a Water Damage Restoration Technician. This certification teaches restoration technicians that perform remediation work the concepts of a water damage, it’s effects on the property and the techniques to property dry out the structure. This course also educates technicians so they understand the procedures necessary to deal with water losses, sewer backups and mold contamination in a residential or commercial setting.
Courtney enjoys helping others because of this she is loved by our customers and works hard to exceed their expectations while taking care their specific needs. She also likes to learn new things and, in this industry, there is always something new to learn.
Courtney love’s spending time with family as well as her fur babies. She has 2 dogs that she adores.
We are thankful for Courtney and are glad she is part of our SERVPRO of East Greenville County team.
Thank you, Courtney, for all of our hard work and dedication to our team.
After a fire, experts recommend getting assistance from professionals to clean up all fire damage in your property. A poor clean-up will lead to potential problems in the future, this is why the fire damage cleanup should be done by a professional. If your home or business in Greenville, SC has been damaged by a fire, here are three good reasons why you should take care of the fire damage by contacting our team at SERVPRO of East Greenville County.
Fire Damage Assessment
Inspecting and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage is a critical first step in the fire cleanup process. This step is crucial to developing a plan of action. Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Health risks
The indoor air in your property after a fire may be contaminated. Even parts that didn’t catch fire may still be covered in soot. Inhalation of these small particles could cause issues in the lungs, especially for those with breathing issues.
Chemical Pollution
Ash will not be the only hazard after the fire; items in your property like paint, electronics, cleaning supplies, etc., could change chemical properties after their exposure to high temps. New chemicals will be released into the air, making the area unsafe to breathe in.
If you need professional assistance, SERVPRO of East Greenville County is here to help you with your fire damage restoration needs, call us today to schedule an inspection.
Let our SERVPRO team of trained professionals help you with your Fire Damage Cleanup.
If you have experienced a fire in your home or business, dealing with the resulting cleanup can be overwhelming. There are a few steps that you can take to reduce the spread of soot throughout your property. First you should turn off the ventilation systems in your home or business. HVAC systems can pull the smoke and soot into the system and then deposit it throughout your property. The second step you should take if possible is attempt to ventilate your property by opening up windows. This will allow the smoke and odor to dissipate and escape through the windows. Soot deposits left behind can cause staining and corrosion of certain materials. It is important to know what you can clean and how to clean it to prevent further damage.
In some cases, it may be necessary to call in a Fire and Water Damage Professional to assess the extent of the damage and to provide a plan to restore your home. Many Fire and Water Damage Restoration Company’s will provide an onsite assessment for your home or business. If you feel this is necessary try reaching out to your local insurance agent for help. They may be able to provide a list of restoration vendors in your area. In addition, try looking online for top-rated professionals in your area. It is important check out a company before you make a decision to use them. Read local online reviews and check to see if they are listed with your local Better Business Bureau. Once you have worked through this process you should feel confident and ready to hire a professional to assist you with your cleanup needs.
If you have recently experienced a fire in your Greenville, SC home or business and need the help of a professional. Contact our team at SERVPRO of East Greenville County we have a team of trained professional that are here to help.
Wastewater should be cleaned up with due caution as exposure to contaminants poses significant health risks.
Find the Source of the Problem
There could be a number of reasons why the water suddenly backed up after a flush: The tank float that controls water flow might be displaced, the tank might be cracked, or there might be a blockage in the toilet hole.
Stop the Water Supply
Normally, the toilet can be unclogged with a plunger the moment you realize the water is not going down the toilet bowl. To prevent the water level from rising, you can lift the float ball or cup to stop the water from rising. If you don't see anything in the tank, turn the knob on the pipes behind the toilet to shut the water off.
Halt Water Damage
Did you know that an overflowing toilet can cause water damage to your house's sewer system? This produces what is called "black water", the dirty wastewater that contains flushed urine or feces which will contaminate your bathroom with pathogenic bacteria.
Call a Professional Restoration Service
To get to the source of the problem and for help cleaning up a big mess, call the team of trained professionals at SERVPRO of East Greenville. We will also ensure your bathroom is properly secured and take care of any standing water left over from draining the sewer line.
Periodic Duct Cleaning Helps Prevent Mold in Your Home
If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.
One of the most important benefits of duct cleaning involves improving the quality of indoor air. By making certain only clean, fresh air circulates through your home, you'll not only increase everyone's comfort, but also their safety!
WHY MOLD GROWTH INDOOR IS: A PROBLEM
Circulating mold spores in the air sometimes land on damp surfaces in a home and sprout. Upholstery, carpeting, and even wet drywall provide fertile habitats for mold growth. These tiny organisms can cause property damage.
WHY MOLDS INDOORS POSE A DANGER
Inhaling musty, stale air causes great discomfort. In some cases, it may even cause health effects.
Obtaining periodic duct cleaning helps ensure a central air/central heat system recirculates clean air through the premises. You'll gain greater peace of mind knowing your home provides a welcoming haven for your family and visitors.
PREVENT MOLD IN YOUR HOME TODAY
Indoor air quality impacts comfort. Requesting periodic duct cleaning helps prevent mold growth in your home and helps keep you and your family comfortable and safe!
Why Your Fire & Smoke Alarm Keeps Going Off Randomly
If your alarm won't stop beeping, be sure to check the batteries to make sure it is working.
Smoke detectors can sense hidden fires, such as electrical ones, before you can. If an alarm sounds, assume there is a fire and follow proper safety precautions. To help you better understand how smoke alarms work, here are the top causes of smoke detector false alarms.
5 Reasons Why Your Fire & Smoke Alarm Keeps Going Off
Burnt Food on Stovetop
If you don’t supervise the stove when cooking, your dinner may produce smoke, which activates the smoke alarm. In some cases, smoke isn’t even necessary — a hint of burnt food can be enough to set off the detector.
High Humidity
Smoke alarms don’t always distinguish between smoke particles and moisture content. Thus, the density of the moisture particles can trigger your alarm, even if they’re water particles.
Steam
Dense water vapor is like humidity when it comes to triggering false alarms. When you take a shower or boil water on the stove, smoke detectors can sense the steam and sound the alarm.
Low Batteries
When smoke alarm batteries are running low or aren’t properly connected, they typically make small chirping noises. While that’s not the sound of smoke detection, it’s a warning sign that you should check on your device.
Old Smoke Alarm
Smoke alarms generally have a lifespan of about 10 years. When they reach the end of their lifespan, smoke alarms may give off false alarms. If your detector is older than 10 years, replace it with a new one right away.
For fire damage restoration, contact your SERVPRO of East Greenville
If a detector sounds a false alarm, it doesn’t mean it’s broken. Their purpose is to help you catch a fire before it becomes life-threatening. Install your smoke alarms not too close, but not too far away either, from potential fire hazards.
We are a trusted leader in the water restoration industry. Locally owned and operated.
If any part of your home suffers water damage, one of the first calls you’ll make – right after you call a local water damage restoration company – is to your homeowner’s insurance agent. In some situations, insurance policies don’t pay for water damage restoration. While your coverage may differ, the decision may come down to whether the damage was preventable.
Accidental and Sudden Water Damage May Be Covered
Depending on the extent of the damage, two types of homeowner’s insurance coverage may apply. Dwelling coverage may help pay for structural repairs, such as areas of the walls or flooring that have been damaged. Personal property coverage may help cover the costs of replacing damaged belongings.
Insurers usually deny claims if they determine that poor maintenance practices were responsible for a water event or if the homeowner could have prevented the damage from occurring. So, if you fail to repair a leaky faucet or toilet, for example, and water floods your home, your homeowner’s insurance isn’t likely to pick up the tab for the resulting repairs.
Other Types of Water Damage Not Covered by Insurance
In any case, responding promptly after discovering water-related damage can help limit your property loss and keep the costs of restoration down.
Protect your home and property from Christmas tree fires by following these helpful tips!
Every year there are thousands of reports of falls from ladders while stringing lights and hanging decorations, incidents of lacerations from broken glass ornaments, and other holiday-related injuries. Emergency rooms treated an estimated 14,700 holiday decorating-related injuries in 2016! Between 2012 and 2014, there was an average of 10 deaths and $15.7 million in property loss that were related to Christmas tree fires. During that same time period, an average of 10 deaths and $42.2 million in property loss occurred as a result of fires related to candles.
Make sure that your live tree is fresh – nobody likes a burning Christmas tree! The needles should be difficult to pull from the branches and they shouldn’t break between your fingers. Make sure your live tree has plenty of water.
If you’re using an artificial tree, make sure to look for the “Fire Resistant” label. The label doesn’t guarantee a tree won’t catch on fire, but it does mean it’s more resistant to it catching on fire. If you tap the tree on the ground, very few needles should fall off.
Keep the tree away from heat sources such as candles, vents, radiators, and fireplaces.
Practice Christmas tree safety by making sure the tree is out of traffic and that it’s not blocking any doors
After Water Damage, Do You Have to Replace the Carpet?
We provide advanced water inspection, extraction, and drying equipment.
When water damage occurs, acting quickly is crucial. The sooner the cleanup process begins, the easier it is to keep the amount of destruction – and the cost of property restoration — at a minimum.
The fact is, carpeting and the padding beneath are often casualties of water damage. However, the decision on whether a carpet is salvageable comes down to where the flooding originated and how long the flooring remained saturated.
Types of Water Damage
Water and flooding events fall into one of the following classifications, based upon the source of the deluge:
Category 1 – Clean water from a sink, supply pipe, or another sanitary source
Category 2 – Gray water that is contaminated, such as shower drainage, toilet bowl, and washing machine overflow
Category 3 – Blackwater from outside flooding, sewer backflow, or any grossly unsanitary or toxic source
How Professionals Deal with Water-Damaged Carpet
For Category 1 damage that occurred within the past 48 hours, professionals can usually salvage both the carpeting and the padding – without removing the flooring.
After a Category 2 event, the carpet padding must be discarded. The carpeting, on the other hand, can often be cleaned, treated, and reinstalled over fresh padding.
With Category 3 water damage, both the carpet and the padding need to be replaced. Before installing new carpeting, the flooring needs to be treated with disinfectants.
What to Do if Your Carpet is Flooded
If your carpet recently became saturated – and the flooding has a sanitary source – you may be able to mitigate the destruction.
However, experts in disaster restoration only recommend taking the do-it-yourself approach if you have the equipment and ability to thoroughly dry out both the carpeting and the padding within two days of the event.
4 Types of Equipment Used in the Process of Water Damage Removal
Our Professionals will determine the optimal number of air movers and dehumidifiers to dry your home or business.
Experts typically use various pieces of equipment and techniques in battling water problems. In this article, we will share four common types of equipment commonly used to restore water damage to your property:
Equipment In Water Damage Repair
Truck-mounted vacuum
Also known as a vacuum truck, a truck-mounted vacuum is an industrial vacuum cleaner that is mounted on the back of a truck or trailer and is used in outdoor and hard-to-reach places. It may look like a vacuum cleaner, yet, it works very efficiently in cleaning up water.
Dehumidifier
A dehumidifier is a vital piece of equipment that is usually utilized after a flood, as it stops mold and mildew from growing and impacting your property. For a flood in a large area, it’s best to utilize a high-capacity dehumidifier to address the water problem.
Air Mover
An air mover is also called an air blower. Which does exactly what its name indicates. It is an extremely high-powered fan that drives air into the flooded zone to keep the area dry as quickly as possible. The air is then circulated back in the flooded zone to prevent the growth of mold and mildew.
Negative Air Machine
A negative air machine consists of ducts used to get rid of polluted air from a controlled area. The filtered air is then emptied outside of the area while creating negative air pressure as a vacuum effect inside the controlled area.
Conclusion
At this point, you now realize that using the right tools and equipment to clean up after water damage is crucial in protecting your impacted property. All these pieces of equipment and machines are beneficial in addressing water damage situations.
Is It Possible to Clean Up Water Damage on My Own?
We take pride in being a part of the Greenville community and want to do our part in making it the best it can be.
Flooding can result in vast amounts of water damage to so many properties and endangering all the people in it. When the rain has passed, all you’ll see is the havoc left in the buildings and pooled up water in the structures.
Checking the Material Damaged
Whether your property was a living space or a business office, water will damage everything it touched. The walls, the floor, the wiring, and the devices you store in the building are all prone to harm. Check the extent of the damage caused to know if you can clean up on your own.
What You Should Expect During Cleanup
After inspection, you’ll have to extract a lot of the accumulated water and clear up the debris. Remember that many pests are attracted to the property because of the muddy floodwaters in it.
Precautions and Tips You Should Take
Remember to wear personal protective clothing for your well-being while dealing with water damage and water contamination. You can’t use a regular vacuum to drain the water and mud on your property; instead, looking for a commercial wet vacuum and dehumidifiers to dry.
Black Mold and 5 Steps to Prevent It In Your Basement
If You See Signs of Mold, Call Us Today – (864) 292-3495
Have you ever found yourself sneezing or coughing when you enter your basement? Do you notice black spots growing in your basement? Your home could be experiencing a black mold problem that you need to address immediately.
If your house starts to get infected by black mold, you need to act as early as possible. For black mold in the basement, here are the things you can do:
5 Steps to Removing Your Basement’s Black Mold
Step 1: Protect Yourself
Wear a face mask and gloves to make sure that the black mold spores will not get to you.
Step 2: Prepare the Area
You need to remove as much humidity as you can. If it is warm outside, consider opening up some windows to increase air circulation. If you have an exhaust fan installed in your basement, run it to blow out moisture outside the window.
Step 3: Check the Molds
Inspect the black mold to check whether it is moist or dusty. If the growth is dusty, you need to dampen it more. To deal with this, you need to spray a light mist of water onto the mold. However, make sure not to oversaturate it.
Step 4: Start the Brushing and Disposing
Combine dish soap and water, and scrub the black mold with a bristle brush. After you finish scrubbing, wipe it clean with a rag dampened with the water and bleach solution.
Dispose of your brush and rags after usage. You can wash all molded articles in your basement using a bleach-saturated laundry detergent.
Step 5: Prevention
You need to ensure that you will end your moisture problem for good. Check your plumbing for leaks and drains. Then, start sealing your walls and sub-floors with a primer that has moisture-repelling properties.
Conclusion
If you spot black mold in your home, do not wait for it to worsen. Contact us for professional mold damage removal and remediation services in Greenville, South Carolina, and the surrounding areas.
Have a Safer Thanksgiving with These Fire Prevention Tips
Thanksgiving Day home fires cause more property damage and claim more lives than home fires on other days.
Thanksgiving Day is one of our most important celebrations, but did you know that it’s also the leading day for home cooking fires? We all know that on that big day, the kitchen becomes the heart of many homes, and that’s why it’s so important to be extra careful when cooking all those delicious extras.
Thanksgiving fire safety tips
Stay in the kitchen while frying, grilling, or broiling food. If you have to leave the kitchen even for a few minutes, turn off the stove.
Alcohol and cooking don’t mix!
Don’t wear loose-fitting clothing and roll up your sleeves when cooking.
Keep flammable things, such as oven mitts, wooden utensils, your clothing, or food packaging, away from the stovetop.
Have a fire extinguisher in the kitchen for extra prevention.
Keep matches and utility lighters up high in a locked cabinet and out of the reach of children.
Use battery-operated candles instead of real candles. Become familiar with candle fire safety tips.
In the event of a cooking fire:
If it’s an oven fire, turn off the heat and keep the door closed.
For a stovetop fire, put a lid on it and turn off the elements.
If the fire is out of control, get everyone out of the house and close the door behind you to help contain it.
If you try using the fire extinguisher, make sure others are getting out and that you have a clear path out of the home.
We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.
A house fire is easily one of the top worst nightmares of every homeowner. Even small fires can result in thousands of dollars worth of fire damage in Greenville despite being put out quickly. Fire is frighteningly unpredictable, so it’s essential to pull all stops in getting rid of all fire hazards in your home.
Generally, fires can start in two ways: they are caused by the contact of heat and combustible materials, the latter of which is ignited. The second way is by chemical reactions. Unfortunately, all homes are full of items that can combust given the right circumstances.
Kitchen Fires
Fires that occur in the kitchen are among the most common types of fires, usually caused by greases in a stove or oven that become overheated. To prevent grease fires, never leave the kitchen unsupervised when cooking with oil or food that produces grease.
Christmas Trees
Many families put up Christmas trees during the holidays as part of their tradition, although these are known to be fire hazards, especially when set up incorrectly. A single spark or hot light can cause the tree to catch fire and burn, which can engulf a room in flames in a few seconds.
Candles
Even if you don’t have candles lit, leaving your matches and lighters within reach of your children can also lead to a fire. If you can’t bear to part with your candles, consider locking your matches and lighters in a secure place and keep candle flames 12 inches away from flammable materials.
Electrical Fires
Electric fires usually happen due to short circuits that spark, igniting nearby materials, or overloaded circuits full of current, making wires overheat.
To prevent the possibility of electrical fires in your home, have your wiring inspected by a professional electrician. Additionally, avoid performing your own electrical repairs or improvements unless you have extensive experience and knowledge in doing so.
Heating Appliances
Appliances like heaters can ignite when they’re close to fabrics and other combustible items. Even cooling devices of certain types can lead to residential fires.
To avoid this, always shut your heater off when you leave the house, as unsupervised appliances usually lead to house fires, mainly when homeowners aren’t around.
Conclusion
House fires can be incredibly devastating. It’s essential to save yourself the loss and heartache of fire damage by understanding the common causes of house fires in America and how to prevent them.
The Importance of Professional Water Damage Restoration
We use nothing but the best equipment to give you the best service possible.
When your Greenville, SC home or business has been damaged by water, you must act as soon as possible to repair all damage. Not taking care of the water damage on time, could lead to bigger problems like mold growth. Getting assistance from a professional service like SERVPRO of East Greenville County is highly recommended, and here are three reasons why:
Contaminated Water
Dealing with contaminated water requires special equipment and professional knowledge. When there is water damage in your Greenville, SC property; dirty water can leave biohazardous threats to you and your family. If you are not sure what type of water you are dealing with, leave it to our qualified professionals, they will assist you with the water cleanup process.
Professional Equipment
You may be able to clean up water damage yourself. However, some water damage requires professional equipment to be completely remediated. SERVPRO of East Greenville County uses specialized equipment for water damage cleanup and remediation, such as powerful pumps and vacuum units for water removal, and air movers and dehumidifiers for drying and dehumidification.
Specialized Training
You may not have the same experience and training on water damage restoration as the professionals you are contracting. Our qualified team at SERVPRO of East Greenville County is highly trained in property damage restoration; they will guide you through the whole water restoration process.
If there is standing water damage in your property, give our team a call, we will be ready to help.
What Happens When There’s Water in My Crawl Space?
We specialize in water damage restoration, the cornerstone of our business.
The thing is, water can build up in your crawl space, which can cause a huge problem. This happens because the ground gets wet and dry through the seasons that can cause moisture in your crawl space.
What Happens When a Crawl Space Is Wet
There are three ways water gets in crawl space: a leak, water seepage from the soil, or condensation. When there are puddles of water in the crawl space, you should address them right away. Even though the water itself won’t damage your home, the water vapor that comes with it will. Moisture can cause rot, energy loss, and even attract pests to your home.
Here are some of the major problems you’ll experience when you have a wet crawl space:
Fix Your Crawl Space Problem
The most important thing you should do to fix your crawl space problem is to first understand where the water is coming from. Surface water that gets into the space comes from roof drainage, overflowing gutters, grading issues, or leaky basement windows.
Another reason there’s water in your crawl space is groundwater. The soil that’s surrounding the foundation can be saturated after periods of heavy rain or snow.
Always Keep It Dry
A dehumidifier and sump pump system can prevent water and moisture damage. Now, if your crawl space leaks when it rains, you need to get it under control. The main goal here is to get rid of humidity in the crawl space to prevent moisture.
Conclusion
Water in your crawl space can be a huge problem if you don’t address it immediately. In the case that you notice moisture in your crawl space, you should have a professional fix it right away before it creates more issues that can be costly.
SERVPRO of East Greenville considers you family, and as you entertain your family over the holidays we want to remind you of a few simple tips!
It's officially the holiday season. There’s so much to get done. Shopping, phone calls, invitations, decorating, raking leaves, buying groceries. The list could go on and on! Having a full house of family and friends during the holidays can be one of the most heartwarming feelings. This holiday season, we want to help you ensure the warm feelings come from creating memories with loved ones and not a fire from an over-cooked turkey.
Here are a few quick tips to remember as you prepare food this holiday season:
Just like grilling, when frying a turkey do so at least 10 feet from all flammable objects.
When cooking in your kitchen, cook a few items at a time. Don’t cook everything at one time. Cooking too many items can get hectic and cause you to forget how long other items have been on the stove or in the oven.
Use a timer! Simple as that. If you're an iPhone user, say “Hey Siri, set a time for….” If you’re an Android user, you might be out of luck. Just kidding, go into your timer/clock app and set one up! You can also use the timer on your oven/microwave or use an old fashion timer. Pick one up at your local grocery store.
We hope your holidays are filled with joy! Should you have a fire loss occur, give our office a call. No matter the time! We are always available to help!
The Difference Between Water Mitigation and Restoration
Have Water or Flood Damage? Call Us Today – (864) 292-3495
Considering that water damage can cost homeowners hundreds to thousands of dollars in repairs, it’s best to assume that you should always be prepared to act on such a problem when it arises. Fortunately, both water damage mitigation and water damage restoration provide quick, actionable solutions that help you save not only money but also your possessions and home in the long run.
Telling The Two Apart
When it comes to telling both water damage mitigation and restoration services apart, there are many differences to watch out for. To help you tell both types of water damage services apart, let’s go over them in further detail:
Water Damage Mitigation
The best way to define this service is that it’s a process that prevents further water damage from affecting your property and belongings once it arises. Generally, the water mitigation process involves the use of specialized equipment to carry out specific techniques to minimize the amount of loss incurred during an occurrence.
Although the water mitigation process may prevent further damage when carried out by a professional, it’s important to understand that this service is often only a temporary solution.
Water Damage Restoration
Water damage restoration, on the other hand, is a type of service that is focused on repairing and restoring the water damage caused to a home or property.
This service typically involves trained water damage restoration specialists who will focus on reconstructing and rebuilding a home through various applications.
In Conclusion
Experiencing water damage in your home can often prove to be an issue because of how quickly damage can happen. However, this is where both water damage restoration and water damage mitigation can help.
The key to restoring electronics is taking prompt action to prevent further damage.
Most home fires start in the kitchen, more specifically, the stovetop and oven. Fortunately, you can easily prevent cooking fires if you exercise caution every time you turn on the stove or oven.
Follow These Steps To Keep Your Kitchen Safe From Possible Fires
Make sure you have the label of an independent testing laboratory. when purchasing a stove or oven.
Register your oven online to allow the manufacturer to contact you about potential dangers that come up with the model you purchased.
Think about calling a professional to install your new oven to ensure that the oven and hood are connected safely.
Discourage and avoid letting those who have consumed alcohol use the stove or oven.
Keep your stovetop and oven clean. Grease and food particles can start a fire that spreads quickly.
Make sure to roll up your sleeves, tie back long hair and wear non-slip footwear when cooking.
Don’t store anything in the oven, and make sure it’s empty before using it.
When using the stovetop, use the burners on the back, but be sure the pot is not too small or big for the burner.
Have a fire extinguisher or baking soda in the kitchen to stop accidental fires quickly.
Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis.
House fires are a devastating and overwhelming experience. Knowing some general dos and don’ts for fire damage restoration can help streamline the process and remove some of the stress.
Things To Do
Throughout the process of your fire damage restoration, there are multiple things that should be done that will make the process easier for you.
Document Everything
Make sure that all aspects of your policy are in writing and that you understand the language of your insurance policy and the coverage you’re entitled to.
Take Inventory
Prepare an inventory of your damaged property with the quantity and description of everything. Some items will be salvageable and some will not depending on the level of damage, so this inventory list will help simplify this process.
Hire A Professional
You may need help boarding up and securing your home before cleaning and restoration can even begin. There is somewhat less urgency for an immediate start on fire damage restoration as long as the building is secure, so you can take some time to find a contractor who makes you feel comfortable.
Seek Help
There are industry standards that have to be met. A good contractor will be knowledgeable about these standards and can help you navigate the insurance claim process to ensure you’re getting the coverage you pay for.
Things To Avoid
While there are certain things you should do to make the process easier for yourself, there are also several things you should try to avoid in the fire restoration process.
Don't Wait to Get Started
While fire restoration doesn’t typically have the same urgency as water restoration, you still don’t want to delay getting started. Extensive fire restoration is a long, involved process, so you’ll want to get it started quickly.
Don't Downplay Your Contents and Belongings
When you take your inventory, be specific. Assuming you have the appropriate insurance coverage, everything in your home that was damaged will be either replaced or repaired. Being specific will ensure that your contents are properly sorted into salvageable and non-salvageable items and either replaced or restored completely.
Don't Settle
Know your rights, understand your policy, and make sure you’re getting the coverage you’re entitled to. If your contractor isn’t providing the quality of work you expect, you are allowed to move on to someone else. Your home is one of the biggest investments you’ll ever make and it should be cared for appropriately up to the limits of your insurance policy.
Using a real candle in a dried out pumpkin can create a fire.
Halloween is a few days away! How exciting! Before you put out a jack-o-lantern to express your Halloween spirit, understand that a dry jack-o-lantern can catch fire if you use a real candle. Here are a few tips and tricks to help keep your jack-o-lantern fresh and hydrated!
When you’re not displaying your spooky jack-o-lantern, cover it with a damp towel.
When it is on display, mist it with your hose. Don’t power wash it, just mist it.
At night, wrap your jack-o-lantern in plastic wrap and put it in the fridge. This will slow the aging process and help it retain water.
Lastly, use a battery-powered candle. Using a real candle runs the risk of the flame getting too large for the pumpkin to handle.
Move it out of the sun during the day.
However, you show off your spooky masterpiece, make sure you hydrate the pumpkin. If you don’t, and the pumpkin catches fire on your porch, it could cause a house fire! That will really put a damper on all of your holiday plans! If you do suffer a fire loss, give our office a call. We will send our team of professionals out immediately to assist you however we can!
Protect your investment by calling us to clean and maintain your carpet and upholstery.
Professional cleaning is a must to fully clear out the carpet. Although vacuuming every once in a while can help the surface, letting an expert get into the nitty-gritty of your carpet for cleaning is the best way to lengthen the life of your rug. Generally speaking, carpets should be professionally cleaned at least twice every year.
With Allergy-Prone Occupants
Certain carpet fibers can collect many dust and mold particles that may be floating in the air. This can’t be removed by pure vacuuming alone, and it can be dangerous to leave it as is for a long time when there are allergy-prone occupants.
With Pets In The Home
Pets also spend a big amount of their time on the carpet, susceptible to any of the dirt on the mat too. Plus, your little furry friends may even cause stains and scents affecting the appearance and condition of your rug. Protect the carpet by having a cleaner come regularly.
Conclusion
It can be a matter of preference and circumstances when deciding how often you should be calling up your professional carpet cleaner. Either way, be sure to clear the mold, dirt, dust, and more that can collect on your carpet.
SERVPRO of East Greenville knows that disaster can strike at any time. We want to remind you of a few simple tips that can help make things easier!
Was your home flooded? The cleanup process after a disaster is crucial to prevent mold growth. The most important step is to dry and remove any water-damaged items. Most of the time, this requires help from experienced and qualified professionals; SERVPRO of East Greenville County specializes in water-damaged restoration and will be happy to help you, so give us a call! In case you have to deal with the damage yourself, here is how you can safely do it:
Wear protective equipment while you are working, such as gloves, goggles, and respirators.
Start by drying water-damaged items and remove everything that couldn’t be completely dried. Remove water from floors and carpets by using a wet vacuum. The quicker you do the drying process the better, try to get it done within 24 to 48 hours if you can.
Having good ventilation and letting air flow to all areas is important for a more efficient cleanup process, open all doors and windows while you are working.
Protect yourself and your family. After you are done, shower and change your clothes. This is to prevent carrying mold or other substances back with you.
Cleaning up after a flood and dealing with mold can be a difficult task that requires experience, and SERVPRO of East Greenville County is here to help!
The professionals at SERVPRO of East Greenville County can simplify the restoration process by handling both the initial damage and rebuilding.
Has your property in Greenville, SC been damaged by a storm? High winds, hailstones, debris, and other factors may cause severe Storm Damage and Water Damage to some parts of your home. Exterior surfaces such as your property’s roof are commonly the most affected. The following are some of the most common types of storm roof damage:
Wind
High winds during hurricanes and storms will potentially leave property damage behind. The force of these winds can remove or tear your home’s structure. In the case of your home’s roof, high winds can lift, curve, tear or even remove shingles, leaving your roof exposed to outside elements.
Hail
Hailstorms are another threat to your property and they could cause serious damage to your home’s roof. Hailstones could impact and crack roofing shingles; which is what protects your roof from Water Damage. Detecting and replacing damaged shingles as quickly as possible is the best way to avoid further damage to your property.
Standing Water
The most obvious threat to your roof after a storm is standing water. A roof without a proper drainage system could accumulate water, especially on uneven areas, potentially leading to water damage.
After a storm, make sure that your roof has not been damaged by any of the factors mentioned above. If you see any storm or water damage, call SERVPRO of East Greenville County, we will be happy to help.
The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.
If not regularly cleaned, the carpets at your Greenville, SC property may contain germs, bacteria and dust. These small particles can easily hide in your carpet and potentially cause health problems. Carpet cleaning prevents the spread of these microorganisms and helps carpets to keep their best appearance. Here are three reasons why you should consistently clean the carpets at your property:
Carpet Mites and Bacteria
Carpet mites are very small bugs that can easily hide in your carpets since they are not visible to the naked eye. These mites also known as dust mites, can get into the air and cause allergies and breathing problems.
Indoor Air Quality
A dirty carpet may contain dust, germs, and bacteria that can be released into the air, making the space unsafe to breathe in. Regularly cleaning your carpets will improve the indoor air quality in your home or business.
Appearance
We all want our carpets to look their best. Taking good care of their cleaning will not only increase their life and durability but will also make them look new.
Here at SERVPRO of East Greenville County, we offer different carpet cleaning options, call us today and we will keep your carpets clean and new.
SERVPRO of East Greenville wants you to be as safe as possible in any situation. Be sure to do your due diligence to protect your family.
We know how stressful experiencing a fire can be. Seeing all the damage the fire has caused to your home is one of the most difficult parts to assimilate. But the actions you take after are critical to prevent any further damage and ensure a good restoration process. So, what should you do?
Contact your insurance agent
Your insurance will guide you through the process, they will tell you what to do first and what the next steps are. You will need to contact a company that specializes in cleaning and restoring your personal items. Here at SERVPRO of East Greenville County, we make it easier for you, we work with your insurance to help manage the insurance process and paperwork, give us a call if you need a restoration service.
Take care of yourself and your family
After a fire, you will need to find a place to stay for at least a few days. The conditions inside your home are not safe for you or your family, so do not enter unless the fire department says it’s safe to do so. You can contact your local disaster relief service; they will help you with your needs.
You play an important role during the restoration process. Do not try to do everything yourself; look for help. The sooner you act the better, call SERVPRO of East Greenville County for your restoration needs; we are happy to help!
Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire.
Smoke acts as a conductor and can flow electric currents to areas even where they are not normally found. The soot and smoke from a fire are also acidic, increasing the corrosive effects on your electronics as these penetrate all elements, including metal, plastic, and glass.
Cleaning Electronics
First, turn off the smoke-damaged electronics before cleaning to prevent permanent loss. In the case where the fire is small and easily manageable, clean the electronics yourself.
Restoring Electronics
Fire is devastating for your electronics. Even if it doesn’t physically reach the items, the soot can short out the electronics and lead to premature breakdown. It’s best to contact expert fire damage restoration technicians in Greenville, SC, to help clean and restore the affected items.
Personal Electronics
Personal computers, laptops, tablets, smartphones, and other smaller appliances have a higher chance of recovery if handled by restoration experts.
Large Electronics
Refrigerators, ranges, televisions, printers, and other larger electronics are difficult to recover with inexperienced technicians. However, if you hire trained professionals, they can immediately help you with electronic restoration.
Looking for Emergency Fire Damage Restoration Services in Greenville, South Carolina? SERVPRO Can Help You Get Back on Track!
Managing and recovering from a fire can be both physically and emotionally challenging. Quick action is the most effective remedy to restore your valuables after a fire. So, if you’ve recently experienced a house fire, get in touch with a fire damagerestoration specialist as soon as possible.
Storms can affect more than one area of your home. Make sure you are doing yourself a favor by knowing what to look for.
While some storms can be catastrophic and cause instant damage to your home, the losses may not be as significant in others. The Greenville, SC area has been known to experience thunderstorms, heavy rains, and tornadoes. Below are recommended areas to check after a storm strikes.
Roof
The roof of your Greenville home is most vulnerable to storm damages. Holes, split seams, leakage, missing or broken roofing materials are signs to look out for. You might also want to inspect the crawlspace area and the entire roof from top to bottom to determine if there are any damages.
Exteriors
The exterior of a home can take on a great deal of damage during a storm as well. The exterior may be durable, but not indestructible. Splitting, cracking, discoloration, dents, and holes are common signs of exterior property damage after a storm.
Doors and Windows
Winds and flying debris lead to cracks, damaged frames, broken glass, and holes in the doors and windows. Also, if you have window caps, shutters, or awnings, you’ll want to check for evidence of storm damage.
HVAC System
If you have a heating, ventilation, and air conditioning system in your Greenville, South Carolina home, do not forget to check it. Strong winds can also break off any outdoor part of the unit. So, make sure you have thoroughly inspected the HVAC system before turning it on.
Other Structures
If there are any other structures on and around your Greenville property, you’ll want to inspect their condition as well. Such as driveways, walkways, landscaping structures, fences.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.
Have you seen mold in the basement of your Greenville, SC property? If you have, the quicker you clean it up the better. Due to its potential to accumulate excess moisture, your basement is one of the places where mold is highly likely to grow. However, if it is not detected on time, it can quickly spread and become a major issue. Before this happens, there are some preventive steps you could take:
Repair leaks and cracks
Water damage will lead to mold growth, so checking for leaks or cracks and repairing them is one of the first steps to prevent mold growth. Avoid wall leaks and leaky pipes by regularly making a quick inspection of your basement. If you see any leaks or cracks, fix them as quickly as possible to prevent further damage.
Waterproof from the outside
Protecting your home from the outside will prevent damage on the inside. Use water damage prevention techniques such as French drain systems and grading systems to keep water away from your foundation; this will help decrease the humidity in your basement. Also, keep your gutters clean to prevent them from clogging and leading to water overflow.
SERVPRO of East Greenville County specializes in mold cleanup and remediation. If you need professional assistance to clean up a mold problem in your basement, call us today, we will be happy to help you.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
If your home has encountered a fire, you must be very careful with how you deal with all fire damage. Unless you know the proper procedures and have the right knowledge on fire damage restoration, do not try to do the work yourself. Getting assistance from a professional restoration company is the best way to avoid doing something that may cause even more damage. If you have to deal with the damage yourself, here are some tips we have for you:
Do not try to clean damaged items unless you have the right equipment and methods to do so. Fire cleanup requires special equipment and knowledge, attempting to clean the damage yourself could make the situation even worse, making cleaning more difficult.
Dry water-damaged items as soon as you can to prevent mold growth. There may be some items that can only be dried using professional equipment, so just dry what you can and leave the rest to the professionals.
At the end of the day, the best way to restore all items and materials on your property is by getting assistance from a professional service. You may have to spend some money now, but it will save you a good amount of money in the future.
If you have recently experienced a fire in your Greenville, SC home or business, avoid
dealing with the damage yourself. Call SERVPRO of East Greenville County; we will send our qualified professionals on fire cleanup and restoration to help you.
Why Restore vs. Replace? | SERVPRO of East Greenville County
When your home has been damaged water damage or fire, our goal at SERVPRO of East Greenville County is to make your property "Like it never even happened," quickly and at the lowest cost to you.
Part of restoring your home and belongings is determining what structures and items can be saved utilizing our state-of-the-art restoration techniques and equipment. Insurance and restoration industry studies have concluded that restoring property after water damage and fire is less expensive than replacing those contents. Restoring property is also less disruptive to our clients, often allowing them to remain in their homes during the process and resume life as quickly as possible.
As a preferred mitigation and restoration vendor for most major insurance companies, our SERVPRO Team is highly trained to determine when restoring can be accomplished with the high-quality results that our clients expect and deserve. This "restore" versus "replace" mentality can save money while preserving family keepsakes, heirlooms, and other items that are impossible or cost-prohibitive to replace.
If your home or business has been impacted by water or fire damage, call the professionals at SERVPRO of East Greenville County today at 864-292-3495.
We want to help you prepare as much as possible to help protect you and your family.
Living along the coastline is a dream for a lot of people.
It’s beautiful! there is also evidence that there is a link between living near the coast and pristine health!
Living on the coast has its ups and its downs. You should have a plan in place to prepare for severe weather, especially hurricanes.
Hurricanes are massive storm systems that form over the water and move toward land bringing high winds, heavy rain and hail, flooding, and more.
Hurricane Preparedness: What to Do Before a Hurricane
Before the storm is the time to start preparing your home and family for the worst. It’s better to overprepare than to be underprepared!
Hurricane Preparedness: What to Do During a Hurricane
Make sure you stay safe during a hurricane, whether you are evacuating or staying in your home.
Evacuate when told to
Stay Put In Your Home
Unplug all the electronics
Hurricane Preparedness: What to Do After a Hurricane
After the storm, you can breathe a sigh of relief – but make sure you’re still staying safe! Even once the storm is over there are often hazards such as downed power lines and high water that can harm you and your family.
Stay Safe
Check-In
Report hazards
Stay away from floodwaters
Be patient and stay positive
The most important thing to us at SERVPRO is to keep everyone safe!
Who Should You Call? | SERVPRO of East Greenville County is your Best Choice!
Whatever your issue may be, SERVPRO of East Greenville County is here to help you out of your unfortunate situation!
If you happen to encounter a residential or commercial water loss, many people ask, what do we do now?
If you don’t have a relationship with a professional remediation company, it can be very confusing after a loss on who to call for help. These losses range in all types from fire, water, or mold found during a routine inspection. The importance of working with a professional and trained mitigation company is necessary for most commercial building managers.
Here at SERVPRO of East Greenville County, we want to work with you and help advise you of your best options to move forward after an unfortunate situation unfolds. If you encounter a fire, we are experienced in working with all the major insurance companies, and might possibly even know your adjuster. Mold is a routine problem for us, because we see it and remove it all the time. Water is also our bread-and-butter, as we work with many property managers to take care of water flooding issues and facilities that happen.
Whatever your issue is may be, SERVPRO of East Greenville County is here to help you out of your unfortunate situation. Give us a call and we can make it “Like it never even happened.”
Water Damage Caused by a Failure of Fire Sprinklers
The combination of automatic sprinklers and early warning systems in all buildings could reduce overall injuries and loss of life.
Fire sprinklers protect your Greenville, SC home or business from an unexpected fire; they prevent extensive fire damage to your property and can decrease the intensity of the fire, allowing everyone in the building to safely evacuate. However, a malfunction of their system could cause a lot of damage. Here are some of the reasons why fire sprinklers systems may fail.
Improper Installation
Leaks can occur when sprinklers are not properly installed. Make sure you contact a qualified company for their installation.
Overheating
Sprinkler heads are activated at certain temperatures and some will set off when temperatures are too high. When installed, they should be tested in the hottest room of the building to see if the sprinkler will go off.
Freezing
Sprinklers can freeze if certain precautions are not taken. A proper installation and good maintenance of the system are required to prevent sprinklers from freezing. It is recommended to have them check by a professional regularly to avoid any of these problems.
Fire sprinklers are a great way to protect your commercial building or home from fire damage, but they can also lead to severe water damage. If there is standing water damage in your Greenville, SC property caused by a failure of the sprinklers, call SERVPRO of East Greenville County, we will be happy to help.
If you're in a hurricane and there are flood waters, TURN AROUND, DON'T DROWN! Six inches of water can knock you down!
Hurricanes are dangerous and can cause major damage because of wind damage, storm surge, and flooding. They can happen along any U.S. coast or in any territory in the Pacific or Atlantic Oceans. Storm surge is historically the leading cause of hurricane-related deaths in the United States.
Stay Informed
Pay attention to emergency alerts and information.
If you live in a mandatory evacuation zone and local officials tell you to evacuate, do so immediately.
Dealing with the Weather
Determine how best to protect yourself from high winds and flooding.
Stay off bridges that go over fast-moving water.
Take refuge in a designated storm shelter, or an interior room for high winds.
If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic as you may become trapped by rising floodwater.
Do not swim, walk, or drive through floodwaters. Turn-Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
Personal Safety
If you must go to a community or group shelter remember to follow the latest guidelines from the Centers for Disease Control and Prevention (CDC) for protecting yourself and your family from COVID-19. Due to limited space, if you do not live in a mandatory evacuation zone, it is recommended that you shelter in place in your home.
If you must evacuate, bring items to help protect yourself and others in the shelter from COVID-19, such as hand sanitizer, cleaning materials, and masks.
If you are sick and need medical attention, contact your healthcare provider for further care instructions and shelter in place, if possible. If staying at a shelter or public facility, alert shelter staff immediately so they can call a local hospital or clinic.
Only use generators outdoors and away from windows.
Are you Ready? Contact SERVPRO of East Greenville County today to have your ERP set up! It's free!
The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.
As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.
By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
Are You Ready?
Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The
SERVPRO® Emergency READY Profile is a start-up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important buildings and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.
Commercial Services Provided by SERVPRO of East Greenville County
Has your business suffered a water or fire loss? Call SERVPRO of East Greenville County today. We're Here to Help!
SERVPRO is Ready to Assist Your Company with Any Loss!
SERVPRO of East Greenville County is always ready to assist and you can trust the SERVPRO brand to get your company back in business after any loss. We can minimize the disruption to your clients while delivering superior and professional service. Most people think of SERVPRO when they have water damage, but we offer many other services.
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike your business. Regardless of your property type or size, we respond quickly to clean your property and manage your restoration project to its completion.
If you're facing the challenges of water damage in your commercial space, give SERVPRO of East Greenville County a call today!
Unexpected flooding in commercial buildings can happen very quickly, especially if there is no one on site to notice the problem. What starts out as a small water leak can instantly turn into something larger, and cause significant damage. If your commercial building isn’t in pristine condition, there is a much higher chance of water damage occurring. Here are some of the typical causes that commercial buildings face in terms of water damage:
Backed up Sewer Lines. Bathrooms are a common source of possible problems. Sewer lines can get backed up and release water into the building. This type of water damage is extremely dangerous because the water is filled with contaminants and hazardous waste.
Damaged Appliances. Almost every office has a break room or a kitchen. Most often, these rooms have a dishwasher or refrigerator in them and when these appliances malfunction, they can leave a significant amount of water in the area, flooding the entire room or more.
Malfunctioning Sprinklers. All commercial properties are equipped with an overhead sprinkler system as required by law. The sprinklers work in conjunction with the fire alarm, and it is activated when the fire alarm goes off. This causes water damage in two ways. First, the smoke will set off the fire alarms, activating sprinklers causing water damage. And second, if the sprinkler system malfunctions and activates on its own, water can cover the entire building.
Broken Pipes. Cracked and broken pipes are a very common occurrence in commercial buildings, especially as they age. When a pipe bursts, water rushes out of them, spraying throughout the entire building. A busted pipe can cause damage to the ceilings, walls, flooring and any other contents occupying the space.
If you have a mold issue or have questions regarding mold, call SERVPRO of East Greenville County today! We're Here to Help.
Mold is a fact of life and can be found everywhere. Mold requires several conditions before it can grow. Molds reproduce by means of tiny spores: the spores are invisible to the naked eye and are able to float through indoor and outdoor air. Mold may begin growing indoors when spores land on moist surfaces and find food. “Food” means virtually any organic substance, such as wood, paper, carpet, human food, and insulation.” If you discover a mold issue in your home, you have a moisture problem.
Here are a few ways moisture may be causing problems:
Humidity – Hot humid summer heat and rainy weather can both cause mold issues.
Roof Leaks – Check your attic several times a year to ensure your roof is in good condition.
Plumbing Problems – Common plumbing problems that go unnoticed can cause mold. Ice maker hoses, leaking pipes, toilet seats, etc. Check these areas often and correct any issues immediately.
Foundation Problems – The soil around your home should always be sloped away to prevent water from entering your basement.
Flooding – If your home is affected by heavy rains, call a professional to properly assess the situation.
Poor Ventilation – Enclosed spaces in your home can be areas of poor ventilation. Make sure to create air circulation in these areas.
If you have a mold issue or have questions regarding mold in your home call SERVPRO of East Greenville County and we can have an estimator come and scope the project for you! We’re Here to Help.
Have Storm or Flood Damage? Call Us Today (864) 292-3495
Storms are known to cause an immense amount of harm to your home. Some post-storm damage can create safety and health hazards as well. Having a strategy to help deal with these damages will help you to be ready to take steps immediately after the storm.
Take Safety Precautions
Collapsed roofing materials, window damage, and collapsed walls are all results of heavy winds. Let's not forget that moisture sometimes can soak into building materials and carpets to make the perfect environment for mold growth.
Photograph the Damage
Be sure to use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.
Contact Your Insurance Company
Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.
Fire Damage Restoration: Six Steps To a Stress-Free Recovery After a Fire
Have Questions About Fire, Smoke, or Soot Damage? Call Today – (864) 292-3495
Although there is no way to truly prepare for such an event, there are plenty of ways to take action on the heels of a fire, all of which can mean the difference between a home being saved, and a home being lost to damage.
All homes may not require every step to achieve full restoration—especially if the damage is just minimal.
1. Initial Safety Assessment and Entry
Fire restoration professionals will arrive at the home, determine that it is safe to begin the assessment, and begin evaluating the extent of the damage. Home renovation companies and experts are trained to recognize signs of damage even when homeowners might not notice or suspect that anything has gone wrong.
2. Securing the Home
A home that has had a small fire, for instance, will likely have a great deal to secure and sort through to check for damage. Undamaged or salvageable items must be removed during the cleaning and renovation processes, so it is vital to complete this step as quickly and efficiently as possible.
3. Water Assessment and Removal
Not all homes with fire damage will also have a large amount of water damage, but many will have some damage occur while the fire is being extinguished. Examining a home for water damage is essential to addressing all potential issues within the home, and the process of assessing for water damage and drying out the interior will typically precede cleaning and debris removal.
4. Cleaning and Debris Removal
A fire is a devastating event that leaves behind a truly enormous amount of wreckage and debris. Soot, dirt, water, smoke residue, and items that have been burned will all leave plenty behind in need of cleaning.
5. Repairing the Home
Beams, walls, and other structures are all repaired during this step. Paint that has begun peeling as a result of heat exposure is sanded or removed, and all exposed wood will also be sanded down and all renovation projects are completed with sturdy components.
6. Completing Renovations
The final step in the process is completing renovations, which usually involves replacing or reinstalling the drywall, paint, flooring, and other functional and aesthetic components of a home.
FINDING THE RIGHT RESTORATION COMPANY
Discovering that your home has caught fire is one of the most difficult experiences homeowners have to go through. When searching for a home restoration expert, remember to always seek out a company that can offer an expert team and a quick turnaround time, to make sure your home is in the best of hands and receives the help it needs as quickly as possible.
Trust the professionals when it comes to Storm Damage Clean-Up.
After a storm, it is important to try to minimize the impact that it has on your property. Unfortunately, storms can leave you dealing with a list of damages that must be handled properly to protect your safety and belongings.
Focus On Health and Safety
When dealing with water damage, it is important to first make sure that all power is shut off to the house. There is always a possibility that stormwater may have soaked into your walls and reached the electrical wiring.
Document the Damage
As soon as it is safe to enter your property, you will want to take photographs of the damage. These can be used as proof for your insurance company. Make sure to include both interior and exterior pictures.
Repair the Roof
Storms have a pattern of hitting the roof of homes and businesses the hardest. Make it a priority to have your roof inspected early on in your clean-up efforts.
Get Help With Water Restoration
If your property has been set for any length of time, it may be a necessity to do mold remediation. It only takes a matter of hours for certain types of mold to grow.
If you're looking for storm restoration services, then look no further than SERVPRO of East Greenville today.
There are 3 different levels to the types of water involved in damages.
While you could have loved splashing around in stormwater drains or roadside ditches when you were younger, you won't understand that stormwater like this may simply be contaminated with sewage, risky chemical substances, or dangerous micro-organisms and viruses able to transmitting dangerous illnesses to you.
Your dryer should be checked periodically like any other appliance in your household.
There are some precautions you must take when you are using the dryer at your home. Failure to clean parts such as dryer vents and the lint screen/ filter can block the flow of air, causing clothes to overheat and potentially start a fire. You can prevent fire damage by following these simple tips:
It is recommended to clean the lint screen/filter before and after every load. This is something some people usually miss; not cleaning the filter will cause lint to build up and block the flow of air. If drying is taking longer than usual, this may be a sign that the lint screen is blocked.
The most common cause of these fires is the failure to clean dryer vents. Check the dryer vents and exhaust duct periodically; if there is no exhaust air escaping from the outside dryer vent, it may be a sign that it is blocked. This would be the perfect time to clean it.
Be careful when drying clothes that have been soiled with gasoline, cooking oils, or any other volatile chemical. In this case, wash the clothes more than once and hang the clothes to dry.
If your home encounters a fire, SERVPRO of East Greenville County is here to help. We have a professional team specialized in fire cleanup and restoration; they will take care of your restoration needs. Call us today and we’ll make it “Like it never even happened.”
No one expects a fire to happen. Take the necessary steps to avoid one.
The risks of extension cords causing a fire increase when they are used improperly; these electrical power cables can overheat and put your property at risk. There some ways you can prevent extension cords from causing fire damage to your home and SERVPRO of East Greenville County is here to help with any questions you may have. Here are some tips on how to prevent extension cords from overheating:
Check your extension cords and look for signs of excessive wear or damage to the plug. If necessary, replace the damaged units.
If any part of the extension gets hot while in use, it is a sign that it may be overheated; this is commonly caused by overloading the extension cord with power appliances beyond its capacity. Make sure you are not exceeding its capacity by checking the tag on the cord or its packaging.
Unplug extension cords that are not being used, this will not only save you money but will also prevent the unit from overheating.
Lastly, check all your extension cords and discard older ones that may be missing some safety features.
If there is fire damage in your Greenville, SC home, our qualified professionals on fire cleanup and restoration will be ready to help you. Call us today at 864-292-3495.
There are multiple ways of avoiding water damage in your home, give SERVPRO of East Greenville County a call today to learn more!
Your home could have severe water damage problems after an unexpected flood. Water damage can be a stressful thing to deal with; so, before anything happens, there are certain actions you can take to protect your home from any substantial damage.
Inside the home
Protect Valuable Possessions. Important documents and valuable items should be placed in a safe area, above the potential flood elevation or stored in watertight containers.
Use flood-resistant building materials. If you know that your property is at a high level of flood risk, it would be a good idea to use flood-resistant building materials such as lime plaster, cement board, or concrete for internal walls and ceilings.
Be prepared. Stay informed and be alert of any potential risk of imminent flooding that may affect your home. Before an expected flood; shut off electricity, safeguard important documents and move valuable items to a safe area. Keep your family safe and protect your home from any substantial damage.
If your property experiences water damage after a flood, our flood mitigation and cleanup experts at SERVPRO of East Greenville County will be ready to help you; give us a call and we will assist you during the restoration process.
When you call, we will ask several questions regarding your water damage emergency.
Water damage on your property?
If you spot any water damage problem in your home or business, don’t ignore it, take care of the situation as soon as you can. Even a small leak could lead to a big problem in the future and cause severe damage to your property. Our experts in water damage cleanup and restoration can help you fix any water damage problems in your home or business. Fixing these problems now can save you a lot of money in the future.
Why you shouldn’t ignore water damage
Structural Damage: Not fixing water damage problems on time could cause structural damage on walls, floors, ceilings, and foundations. Make sure you take care of these problems even if they don’t look like a threat to your home, if needed, call SERVPRO of East Greenville County to assist you during the cleanup and restoration process.
Mold Growth: If water damage is not taken care of, mold could begin to grow. Mold will not only cause damage to your property but can also cause health effects for anyone residing in it. We recommend fixing water damage problems as soon as you can, if mold begins to grow, SERVPRO of East Greenville County also specializes in mold cleanup and remediation, give us a call and we will take care of the situation.
If your Greenville SC, home, or business has been damaged by water, contact SERVPRO of East Greenville County, our qualified professionals on water cleanup and restoration will be ready to help you.
Water Damage: Protecting your Home from Flooding - Part 1
If you're facing the challenges of water damage in your home, give SERVPRO of East Greenville County a call today!
As a homeowner, you play an important role in protecting your home from flooding. First, you must have an understanding of what flooding is, how it occurs, and how it can affect your home. If your home has already experienced water damage from flooding, give our team a call and we will determine the best way to assist you.
Potential causes of flooding:
Proximity to stream channel: If your property is near a river channel, it might be at risk of riverine flooding caused by rainfall and rapidly melting snow. This is known as a flash flood resulting from heavy or excessive rainfall in a short period of time (less than 6 hours).
The limited capacity of local drainage systems: The risk of your home flooding after a heavy rainfall increases when the drainage systems in your local area exceed their capacity; this would cause water to back up and fill other sections. If the intensity of rainfall is high, water will continue to rise and potentially affect your home.
We at SERVPRO of East Greenville County have a qualified team that specializes in water damage restoration and water damage cleanup; if your home has been affected by a flood, give our team a call and we will be ready to help you.
Sources:
https://www.fema.gov/
Improving The Air Quality In Your Greenville, SC home
Make sure to have all of your ducts in a row. Make sure your Air ducts are up to code with a cleaning. Contact SERVPRO of East Greenville today!
Keeping good air quality inside your home is important to prevent any health risks for you and your family. You may not know it, but sometimes indoor air can be even more polluted than the one outdoors. The good thing is that this is a risk you can do something about; so here are some ways you can improve the air quality in your Greenville, SC home.
Increase the amount of outdoor air coming indoors. Let some fresh air come into your house by opening windows and doors whenever is possible. Improving the ventilation in your home is a way to lower the concentrations of indoor air pollutants.
Air Cleaners. You have probably heard about these devices or have a friend recommend you to buy one. Air cleaners can be very effective at particle removal and improving indoor air quality. There are different types and sizes you can choose from; their efficiency is based on how well it collects pollutants from indoor air and how much air it draws through its filter.
Air duct cleaning. Not inspecting the ductwork of your home might be one of the reasons for poor indoor air quality. Your air ducts can be contaminated with particles of dust, pollen, or other debris. Mold can also begin to grow without you even realizing it. We at SERVPRO of East Greenville County offer residential cleaning services to help you with the maintenance of your home, we can make a contaminated air duct “Like it never even happened.”
SERVPRO of East Greenville County can assist you with the maintenance of your ventilation systems and improve the air quality inside your home. Call us today, (864) 292- 3495.
When various materials burn, they create all different residues that requires a specific cleaning procedure.
After a fire, experts recommend getting assistance from professionals to clean up all fire damage in your property. A poor clean-up will lead to potential problems in the future, this is why the fire damage cleanup should be done efficiently. If your home or business in Greenville, SC has been damaged by a fire, here are three good reasons why you should take care of the fire damage.
Structural Insecurity
Walls, ceilings, and floors will not be as structurally sound as they were before the fire. Cleaning up all the fire damage in your property will prevent further damage to its structural components.
Health effects
The indoor air in your property after a fire may be contaminated. Even parts that didn’t catch fire may still be covered in ash. Inhalation of these small particles could cause effects, especially for those with breathing issues.
Chemical Pollution
Ash will not be the only hazard after the fire; items in your property like paint, electronics, cleaning supplies, etc., could change chemical properties after their exposure to high temps. New chemicals will be released into the air, making the area unsafe to breathe in.
If you need professional assistance, SERVPRO of East Greenville County is ready to help you with your fire damage restoration needs, call us today and we will find the best way to assist you.
No matter the season, SERVPRO of East Greenville County is here to help you out of your unfortunate situation!
Summer is a great time for vacations; having a cookout with your family, celebrating special dates such as the 4th of July, among other activities, make this season one of the most enjoyable. However, it is a time where fires are highly likely to happen, so you have to make sure you and your family are taking enough precautions.
Cookouts are a great activity to do in the summer, but you must be aware of its potential risks; during July most grill fires occur, according to the Sandy Spring Fire Department. Here are some precautions you must have in mind:
Keep your grill cleaned and do not have something that can catch fire close to it.
Only use your grill outside in a safe space, away from tree branches and wood surfaces.
Do not let children or pets get close to the grill and avoid leaving it unattended.
Fireworks are also pretty common during this time of the year and they can be enjoyable to watch. We recommend going to a public show; using fireworks can be very dangerous for you and your family, and it could put your property at risk.
No matter the time of the year, if you experience a fire, SERVPRO of East Greenville County is here to help. Call us today at (864) 292- 3495.
Should you be facing a fire in your home, call SERVPRO of East Greenville County right away! We're here to help!
With the Fourth of July quickly approaching, young and old are excited for their local firework displays around South Carolina. NFPA reports that an average of 18,500 fires per year are caused by fireworks, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside and miscellaneous fires. Property damage, injury and even death are caused by these fires each year. Many of the injuries occur to children and teens under the age of 15 years old. One idea to help promote safety for these young ones is to attend a firework show that’s put on by your local community.
Studies show that there is more property damage on the Fourth of July than any other day of the year. Check with your home owner’s insurance company on your coverage relating to fireworks. If you are involved in illegal fireworks you may not be covered. This could be a costly celebration!
If you do have a fire property loss, SERVPRO of East Grenville County has professionally trained production teams that can quickly respond to your fire loss. We will send an estimator to your home to evaluate the loss and supply you with an estimate for the fire restoration needed in your home. If your damage is severe, SERVPRO can assist with the pack out of your contents and store them until your home repairs are complete. SERVPRO will clean all cleanable structures and remove any contents that are not salvageable. This is a process we will go through with you step by step should you face a fire damage loss.
Having a clean floor not only can impress customers but it can also create a safer work place.
Tile, concrete, and hard wood floors all come with the appeal of avoiding special maintenance, as they are less likely to have dirt, debris, and pollens compared to carpet. However, no matter the material, floors are high traffic areas. People come and go, and every single one of them walks on the floor to do so. So, even low maintenance floors need some TLC every once in a while.
Safety: Floors that are not maintained and well-kept can be a hazard to everyone with-in the building. Accumulated grim can become a tripping hazard. As well as accidents such as slips and falls become more common when floors are dirty.
First Impressions: Flooring covers the entire vicinity of your commercial space. Clean and shiny floors make for a much better impression. Commercial floor cleaning services achieve a floor that everyone can take pride in.
Less Work: Being a business Owner comes with a lot of responsibilities. Leaving the floor to a professional means less work for you and ensures that the cleaning will be done consistently.
Professional Knowledge: Taking care of flooring requires special knowledge, and professional cleaning services can perform deep cleaning services that take care of these issues.
Every commercial property experiences wear and tear including the accumulation of dirt and grime. SERVPRO of East Greenville is happy to help with that. Give us a call to make your workspace look its best!
If you are dealing with a house fire, call SERVPRO of East Greenville County immediately! We're Here to Help! 864-292-3495
When a fire occurs inside your home or at your commercial business, our team is here to assist. We have a variety of services to meet your needs. There is no need for you to stress. In the event of a fire, give our office a call. We will take your information, schedule a time for of our crew members to come out, then plan a time for our crew to begin. There are 2 different types of fire services we provide:
Light Cleaning: This kind of cleaning only occurs when a fire is limited to a very small space (1-2 rooms). Our team will arrive and clean items in place and walls with visible smoke damage. How do we determine if there is smoke damage? We us a specialized sponge that is designed to pull smoke out of the wall. If nothing comes off the walls in this room, there is no need to clean.
Heavy Cleaning: This is the typical route we chose to take when cleaning after a fire. This method ensures items and the structure have been rid of smoke. If smoke is left, damages will persist. When performing a general clean, all items heavily affected by the fire will be taken to our warehouse for cleaning. Any small items that can be cleaned in place will be. The structure will be cleaned from top to bottom as well.
If you encounter a fire in your home, give a call to the best team in town - SERVPRO of East Greenville County. We'll help make it, "Like it never even happened."
What Do I Do?! -- Water Damage Tips! Let’s Fix It Together!
Everyone at SERVPRO of East Greenville is eager to help you however we can!
Oh no! Water has damaged your home! What do you do?!
Take a breath. We’re here to help.
Our office staff and the lead technician assigned to your mitigation work will walk with you through all of the restoration. Once we finish the mitigation, we pass the job off to a repairs specialist.
At SERVPRO of East Greenville County we have a long list of individuals that can assist you with repairs, put backs, moving, refinishing furniture and so much more. Even if we don’t have it, we will help you look for it after we’ve finished your mitigation! We are more than confident in all of our subcontractors to perform work for you.
No matter the extent of your damage, give our team a call. We would love to help!
Water is in most materials in your home, just to a small degree.
Oh no! Water has damaged your home! What do you do?!
Take a breath. We’re here to help.
One of the steps in our mitigation process is drying the affected area. Certain materials dry at different rates and they all have a moisture content level they must meet before being considered “dry.”
Interesting enough, did you know that wood is not always completely dry? Did you know that concrete is not either? Water is in most materials in your home, just to a small degree. Unfortunately, if items get too wet, they may not be salvageable. Read more about removing materials in our last water loss blog.
When items can be dried in place, we set two different types of drying equipment: Air movers and Dehumidifiers. Air movers are large fans that move air throughout the room at a much higher rate than a typical fan you buy from the store. The Dehumidifiers we use are large or extra large in size, so they are not the typical dehumidifier units you find at your local store. Dehumidifiers pull water out of the air and bring it through the system to the hose and into a drain located on your property. With these pieces of equipment we can dry standard jobs on average in three to five days!
If you have a water loss occur in your home, give our team a call. We will do whatever we can to make it “Like it never even happened.”
What Do I Do?! -- Water Damage Tips! Remove What’s Affected
How much water and where the water came from helps our technicians determine if materials need to be removed or dried in place.
Oh no! Water has damaged your home! What do you do?!
Take a breath. We’re here to help.
Water can seriously affect your home or business if you do not have someone come out to remove the affected materials. ”Water will permanently damage most porous materials by shrinking or warping them, and mildew will damage them even further.” Mildew is hard to handle, and warped materials can cause more problems down the road. When our team arrives onsite, removing the necessary affected materials is their first priority if there is no standing water. Porous materials must be removed depending on the type of water that flooded your space. “Porous materials include carpet, insulation, fabric, and similar items.”
Give our team a call. One of our office team members will talk with you to determine how we can assist you best and we will have a team onsite in no time!
If you're dealing with a flooded basement, call SERVPRO of East Greenville county TODAY! 864-292-3495
Wet basements can create problems costing thousands of dollars to repair. Unexpected water in your basement can damage floors and walls, ruin furniture, destroy carpeting, and lead quickly to mold.
When you experience a flooded basement for the first time, it's important to determine if the water problems are going to recur or if it was a one-time event. If water in your basement is a consistent problem, it's time to start making decisions. Determining where the water is coming from is the first and most critical step in solving the problem.
What causes water to enter my basement?
Beyond observable flooding around your home and in your neighborhood, there are four common sources of water entering basements.
Basement water might be leaking down from the foundation walls
Water-saturated soils may be pushed into the basement by hydrostatic pressure
Storm sewer water from the municipal storm sewer system backing up in to the home’s perimeter foundation drain
Sanitary sewer water from a clog in municipal sewer line, your home’s sewer line, or a combination of both backing up in the sink and floor drains
Whether it's a plumbing leak, roof leak or a basement filled with water, water damage can require an expensive fix.
Here are a few home improvements to make water damage less likely:
When water damage sits for too long, mold can begin to develop.
Oh no! Water has damaged your home! What do you do?!
Take a breath. We’re here to help.
Give our team a call. One of our office team members will talk with you to determine how we can assist you best. If you have standing water, one of our team members will immediately head your way. If you have had water damage for a few days, or even weeks, we will schedule a time for a team member to come out.
When water damage sits for too long, mold can begin to develop. We have trained professionals that can spot mold in visible areas. When a team member spots it, they will inform you and our office team. From there, one of our office team members will put you in touch with a subcontractor we have ready to assist you! If our team member returns to the office and says he recommends an air quality test, we will refer you to a specialist whom we have a great relationship with!
Whatever the problem may be, give our office a call and we will assist you!
SERVPRO of East Greenville County prides itself on excellent customer service from the moment we receive your call to the moment the job is finished. We want our customer’s experiences to speak for themselves so here are some quotes from our past customers that prove exactly why the company you should call for your restoration needs is SERVPRO of East Greenville County.
Merry A. | November 24, 2019
“The SERVPRO staff was awesome. Very quick to respond. They were kind and efficient. They went above and beyond to help us. Highly recommend. ”
Faith S. | March 14, 2019
“We had a flood in our home. A situation that could have been horrible were it not for SERVPRO. They came immediately. They were very responsive, kind, understanding, helpful, yet very professional, thorough, efficient, and accommodating! Cannot speak more highly of SERVPRO’s work and efficiency. True Professionals who care about their work. It’s a pleasure to recommend them.”
Iris P. | March 8, 2019
“Being in the corporate industry I know how important it is to provide good service. Jonathan Evatt and his staff has been outstanding and went above and beyond what anyone could ever ask for. They took extremely good care of my home due to sewage flood. Very trusting, I left my house key with Jonathan as they did their job and never once was I concerned about anything. I highly recommend SERVPRO of Greenville Eastside. I know you can depend on Jonathan.”
Is SERVPRO of East Greenville part of your disaster plan? If not call us today!
SERVPRO has its own Commercial large loss division which is made up of our best of the best in restoration. We have prequalified and strategically placed our large-loss specialists all throughout the U.S. to be able to handle any size disaster.
Each large loss is supervised by a commercial operations manager to help ensure excellent communication and a timely mitigation.
What sets SERVPRO apart, is our ability to call on our strategically placed laborers which not only cuts cost for you, the customer, but also ensures that everything takes place in a timely fashion.
Clients for the Commercial Large Loss program include:
The Hospitality Industry
Property Managers
Universities
Municipalities
The Pentagon
Whether it is a tornado, blizzard, flood, or hurricane that has affected your business, SERVPRO is standing by ready to help as soon as you call. Our storm teams ensure that a job is never turned away because of the size. Seven days a week, and twenty-four hours a day SERVPRO is here to help.
Laying a charging phone under a pillow or sheet can trap heat inside the cord.
When do you typically charge your phone? When you’re at work? While you’re asleep?
The typical individual charges their phone at night while they sleep. Various studies performed over the last two years have revealed this practice is dangerous and leaves you and your teenagers at risk! Here is the biggest risk factor: Leaving them in the bed while you sleep!
The chords we use to charge our phones get hot. If they’re laying on the sheets or under a blanket/comforter, they’re not expelling the heat as they're designed to do. Should the device or cord get too hot, the sheets/blanket/comforter may burn. Devices should be left on nightstands or dressers or shelves on top of a non-flammable object.
When charging your devices, be sure to use the product as the seller intended they be used. Read the guidelines in the packaging. This quick tip can keep you and your household safe!
Restoring storm and flood damage to businesses and homes is the cornerstone of what we do here at SERVPRO of East Greenville County.
Restoring storm and flood damage to businesses and homes is the cornerstone of what we do here at SERVPRO of East Greenville County. Our highly trained technicians use specialized equipment to efficiently restore your Upstate South Carolina property to its pre-storm condition.
SERVPRO of East Greenville is locally owned and operated, meaning this is our home too! We are proud to offer Greenville our services because:
We are faster to Any Size Disaster
We ensure a quick response to storm and water damage emergencies. We understand that when something happens to your business or home you don’t always have time to wait. Which is why we not only strive to offer a fast response but a response that lessens the damage, limits further damage, and reduces the cost.
We are Highly Trained Storm Damage Specialists
We are leaders in the storm and water damage industry, and with that comes a reputation of advance training and expertise as well as a vast amount of hands-on experience. We use this experience and training to quickly dry and restore your home just "Like it never even happened."
We Have the Resources to Handle Storms and Disasters
In addition to our own resources, we also have access to equipment and personnel from over 1,700 Franchises across the state and country.
Making a list of damaged items or areas, and even grabbing photos, is helpful after water damage, fire damage and storm damage!
Document, Document, Document!
When a storm rolls through your town, take a few moments to inspect your home. Performing a thorough inspection can save you a major headache. Our team at SERVPRO of East Greenville County wants to prepare you! Here are a few key places to inspect after a storm:
Gutter Damage: Ensure they are attached, secure and clear of any debri/
Drainage Areas: Check to make sure water is not follow toward your home, but away from it
Ridge Vents Damage: after a heavy rain/wind storm, they love to come loose. Safely crawl to the top of your roof and gently push them down to ensure they are secure.
Door Damage: Believe it or not, rain can come in through your door. The easiest way to keep this from happening is by redirecting any drainage away from your doors.
Crawlspace Damage: Vents around your crawlspace, when not located high enough off the ground, can let water into your crawlspace. This can seriously damage the integrity of your home.
If you notice any of these problems occurring at your home, grab a few photos of them and contact our team today so we can assist, whether it be through a referral or through our services. We recommend you document any damages to your home should you need to get insurance involved. No matter the situation, we can help you!
Social media, news websites and applications can let you know when a storm is approaching. Stay alert with the best apps!
How do you stay connected? Do you use Twitter, Facebook, Instagram? What about The Weather App or your local new stations app? As storm season approaches, how fast we receive notifications of developing events is important. To help you get a jump start, we have listed two of the best ways to stay connected this storm season! Let us know what apps you enjoy using!
Facebook - Follow your local news station to get the fastest notifications regarding storm events. When wild weather sweeps in and the power goes out, you can count on your local new station to be live covering the story.
The Weather App - A live look at what is coming your way! Their radar and predictions are spot on. Staying up to date on their articles or videos can help you protect your home from impending dangers.
For more tips, check out our older blogs! Should you suffer any storm damage, get in touch with our team as soon as possible. We will do whatever we can to make it "Like it never even happened."
Does your business have an emergency plan in the case that disaster takes place? Half of the companies that face a disaster end up having to close following the event. Planning is a big part of what allows companies to offer peace of mind to their customers, and employees.
SERVPRO of East Greenville County is here to help with that burden through our free service of developing an Emergency Ready Profile for your business. Having a profile of this caliber minimizes the disruption your business would face when an emergency situation takes place.
What an ERP includes:
A no cost assessment of your Facility.
A concise Profile Document that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Franchise professional as your disaster mitigation and restoration provider.
Identification of the line of command authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
Look out for your business and give us a call at SERVPRO of East Greenville today (864) 292-3495!
Any time that you light a fire, make sure there is always 10ft between the fire and trees or structures.
Spring Time!!! Can you feel it?! Maybe not? That’s okay. The first official day of spring is just around the corner. Can you believe it?
With Spring approaching, we all want to get outside, enjoy the warmer weather and spend time with people we care about. This means bonfires, s’mores, or movies on the lawn. All of those sound GREAT! Before lighting a fire or starting that movie, here are two things to check when entertaining outside:
Ensure the fire is 10 ft. from all trees and structures. Some residential fires begin because an open flame is lit too close to a flammable substance. This includes your grill! Take a few minutes and make sure there is nothing flammable close to the flame. It will save you a huge headache!
When using drop cables outside, check them to make sure wire is not exposed. An exposed wire produces heat, thus producing a flame once a flammable substance is hot enough. Also, as the sun goes down, dew set. If you have an exposed wire in the dew, the wire could spark, creating a fire. Check out these remedies to fix an exposed area on a drop chord.
Double checking these two things can drastically decrease the odds of a fire starting at your home. If you do have fire damage, give our office a call. Our team will assist you however we can!
SERVPRO of East Greenville wants to help stop the spread of Covid-19, whether it is a precaution or someone has tested positive, call us today!
Certified: SERVPRO Cleaned is a program for commercial businesses in response to the COVID-19 Pandemic. This is the highest level of cleaning and ensures the safety of you, your employees, and your customers.
It’s an easy 3-Step Program!
Step 1- Consult: Covid-19 is not a one fits all type of virus so we won’t offer you a one fits all cleaning. Our consultation step is to learn about your business’s specific needs when it comes to cleaning. This is when we will ask about the type of business you are, space size, high frequency touch points, points of congestion, and high foot traffic areas.
Step 2 - Clean: With your business’s individualized cleaning plan in hand, our technicians can now start on an expert deep clean using our Hospital grade and EPA-Approved cleaning solutions. Our technicians are trained professionals and also adhere to the standards published by the CDC.
Step 3 – Certify: Once the cleaning is complete, a shield will be posted on the front of your business to assure both employees and customers that you have selected the highest standard of clean.
The next time you see a Certified: SERVPRO Cleaned sticker let it be when you’re walking through the door of your business! Call us at SERVPRO of East Greenville County - 864.292.3495- today!
No one expects a fire to happen, but are you prepared if it does?
How to Escape a Fire in Your Greenville Home
No one anticipates a Fire breaking out in their home, yet in a matter of minutes, our safe place called home becomes a danger zone.
Not only are lives at risk, but home furnishings – like carpets, upholstery, and furniture – become like matches that can ignite or fuel the flames. Firefighters say that the window of time to safely escape a burning home is around 5 minutes, so each one of those minutes counts. Do you have a plan?
How will you get out? It is a good rule of thumb to have at least two ways out of every room. It can be a door or a window, but ensure that both of those are accessible at any time.
Is everyone accounted for? Children or elderly family members can be more at risk, so designate someone who can help get them out quickly and safely.
Where will you go? Designate a place for everyone to meet once they are out of the house. Make sure that it is a safe enough distance from the house itself.
Put the Plan in Practice! It is a good idea to practice your plan annually. This allows everyone to keep the plan in mind. Practice it during the day and at night.
Our team at SERVPRO of East Greenville specializes in Fire restoration and cleanup. If you are to experience a house fire, give us a call at 864-292-3495. We are here to support you!
It can be fustrating when a water damage happens. SERVPRO of East Greenville wants to be there to help!
When water or freeze damage creeps into your life, don't worry. Our team of professionals are here to help. We partner with all insurance agencies to ensure we do whatever we can to help you. In the event of a water leak, such as a full HVAC pan spill or water heater pipe bursting, give us a call. If you have standing water, our team will respond immediately to extract water to limit damage. If you contact us after the leak is fixed and the water is gone, here are the steps we take to ensure we do our diligence for your pocket’s sake:
Schedule a scope: One of our team members will come onsite to the loss location and determine the extent of the damage and what it will take to mitigate the area.
Receive an Estimate: An estimate outlining the scope of work we can perform based on the specifics of your home will be provided. This helps break down the work that will be completed step by step!
Begin Demo: Once you give our team the go ahead, we will schedule a date for our teams to come onsite and begin any necessary demo.
DRY, DRY, DRY! Once the demo is complete, we place drying equipment to, you guessed it, dry the area!
Monitoring and Remove: Once the equipment is placed, it's time to play the waiting game. One of our team members will return throughout the week to check how dry the affected area is. Once the area is dry, we remove the equipment.
Once we remove the equipment, the job is complete. We will wrap it up by getting you to fill out a satisfaction survey. Your feedback is important to us! After that, we’re done! If you ever need water removed from your home or water damage restored, give our office a call!
Building emergencies can happen at any time and any place. Be prepared by having an ERP set up for your business.
Don’t wait for a loss to occur to get prepared. Call SERVPRO of East Greenville County and we will make sure you are prepared before a disaster occurs.
Importance of an ERP in your business
Will you be prepared in the event of an emergency at your business? Do you know where all of your electrical sub-panels are located? How do you shut off the water supply to your building? These are the questions that we ask every day at SERVPRO of East Greenville County.
Building emergencies can happen to anyone at any time. Creating a contingency plan for when that happens is critical to getting back in business and recovering from setbacks. SERVPRO has created a program that allows one of our trained professionals to come to your business and create an Emergency Ready Profile (ERP).
Our ERP’s document things in your building including electrical shutoffs, water mains, fire extinguishers, and much more. We see the ERP as a living document because of the ease of access and ability to make changes at any time and from any of your devices.
If you are interested in the ERP program and would like to have a representative meet with you to discuss your needs, please contact us and we will be glad to help you!
Hosting Continuing Education Classes During a Pandemic means going VIRTUAL!
What happens when you can no longer host in-person Continuing Education Classes for your insurance agents? You go VIRTUAL!
Right now in today’s unknown sales market, there is no guarantee of anything! Is it time to start seeing my customers? Are my customers ready to see me? Am I ready to see them? What is still relevant in this new normal that we still consider the sales world?
If you haven’t heard the breaking news, there is no status quo. There isn’t a suggested playbook to abide by. Heck, there isn’t even an agreeable way to wear a mask. We are wearing masks, right? I mean, last time I checked . . . ??
With all of this randomness, there is a point to the chaos. Right now, there is NO normal. How I visited customers and marketed to them 10 months ago is no longer possible. In today’s business world, I’m LUCKY if a door is unlocked. If it IS unlocked, there's almost always furniture to block me or I'm met with their arms extended to keep distance between us, which leaves a VERY slim chance to figure out WHO IN THE WORLD I should be speaking to.
So, what better time than now to take a huge pivot on how to get in front of these customers? With door after door being closed in my face, I turned back to my old trusty method—CONTINUING EDUCATION CLASSES...but this time they're VIRTUAL!
Of all the marketing methods I’ve used with agents, my most successful relationships have come from CE classes. And even though these times are uncertain and quite different, why wouldn’t this still work?
Well, long story short. It DID and HAS worked. In a work environment where three of my biggest independent agencies all have their employees working remotely, I have managed to obtain and communicate information to almost 40 of their agents, and I’m just getting started!
I have been and will remain one of the biggest advocates for the Continuing Education Program. If you’ve never used it to your advantage, you’re missing out. If it hasn’t become a necessary tool in your belt for marketing during COVID, you need to hop on board and do it quickly! If nothing else comes from my participation in the Continuing Education Program through SERVPRO, I’ve met and been educated by one of the best our company has to offer—Steve Deblois! Trust me when I say that you deserve to hear him speak, and so do your agents!
Get those relationships with your agents moving in the right direction again. Sign up for and host a CE class in your territory ASAP!
And if you're an insurance agent and need to take a CE Class please reach out to me at kelly.SERVPRO9744@gmail.com. We are hosting an Ethics class next Tuesday, January 26 from 9am-12pm and we'd love to have you join us!
Why SERVPRO- We Are IICRC Trained Restoration Specialists
SERVPRO of East Greenville is proud to say that our techicians are IICRC Certified.
Our staff here at SERVPRO of East Greenville County are highly trained in the restoration process. Not only do they go through corporate training, they also receive IIRC industry certifications. Each one of our technicians goes through an extensive training program including:
IIRC Training: The Institute of Inspection Cleaning and Restoration Certification certifies and sets standards for the cleaning and restoration industries. Our technicians study these standards and the best practices in water, fire, and mold mitigation as well as carpet and upholstery cleaning.
Employee Certification Training: This is a self-paced program designed specifically for SERVPRO technicians. It covers crew training, fire restoration, water restoration, and carpet and upholstery cleaning. Once the technician completes this training they are awarded certification.
Initial Franchise Training: This is a 15-day hands-on course offered at our SERVPRO Corporate Training Facility and is the foundation of the SERVPRO training program. During this program our technicians are trained on fire restoration, water restoration, mold mitigation, and carpet and upholstery cleaning.
E-Learnings: Every member of our staff has access to web-based training. This is a voluntary, and self-paced program that focuses on coaching our employees. Videos and trainings are followed by knowledge test at the end of each module. This allows our staff and technicians to stay up to speed on all industry standards.
Teamwork Makes the Dreamwork | SERVPRO of East Greenville County
For over 10 years SERVPRO of East Greenville County has been dedicated to providing 24-hour emergency service to Greenville and the surrounding areas.
Of course, you’ve heard people say, ‘teamwork makes the dream work,’ and you’ve probably immediately dismissed it as meaningless corporate poster banter. Maybe you think it’s a repetitive cliché, but could there be more to the phrase? As it turns out, there’s a lot to be said in favor of this popular mantra.
Teamwork really does make the dream work, especially in the restoration industry. At the end of the day, everybody’s time, work, and input matters, and there’s plenty of evidence to back it up. A company is only as good as its people which is why you’ll find no company better to work with than SERVPRO of East Greenville County.
Why Teamwork Matters
Teamwork DOES makes the dreamwork.
Not only do we help one another get things done, but we each bring something unique and valuable to the table. This is where the ‘team’ part of ‘teamwork’ comes in, and this is why the team must come together to make it happen.
Why It Makes the Dream Work
Teamwork makes the dream work because leaders share a common vision with employees.
A strong team builds an atmosphere that’s conducive to success.
Good relationships in a business environment can be beneficial at work and elsewhere. When everybody gets along, people are more inclined to help one another without expecting anything in return.
Here’s why our teamwork makes the dream work. When our team collaborates effectively, works for a common goal, and puts in their very best effort, we get everybody on the same page about and find a successful outcome to every single job we have.
For over 10 years SERVPRO of East Greenville County has been dedicated to providing 24-hour emergency service to Greenville and the surrounding areas. Our highly trained technicians can respond immediately to your residential or commercial emergency no matter how large or small. We are locally owned and operated, but also have the support of SERVPRO’s nationwide network of restoration and remediation equipment and experts. No matter if it is water, fire, smoke, mold, or any other unfortunate and unexpected event, SERVPRO of East Greenville County is here for you. Let our teamwork make the dream work for you! Call us today at 864-292-3495!
SERVPRO of East Greenville County is an IICRC Certified Firm. Join us as we congratulate our newest IICRC WRT Certified Technician.
SERVPRO of East Greenville County is an IICRC Certified Firm that believes in training our team members with the knowledge needed in our industry to respond quickly and efficiently to your Water Damage Emergency.
We are an IICRC Certified firm which holds us accountable to a Code of Ethics set by the Institute of Inspection, Cleaning and Restoration Certification. A complete list of the Code of Ethics can be found on their website at https://www.IICRC.org/page/IICRCCertifiedFirm .
As an IICRC Certified Firm SERVPRO of East Greenville County continues to develop our team. We promote education and training for our technicians to enhance their proficiency on each job.
Please help us as we congratulate our 2 newest IICRC WRT Certified technicians Jacen McGarity. We are excited for their accomplishments and the value that each of them add to our team.
Thank you for your hard work and dedication to our SERVPRO team.
SERVPRO of East Greenville County Volunteers with the Cancer Society of Greenville County
Delivering poinsettias, garland, and wreaths to residents in and around Greenville to help the Cancer Society of Greenville County!
Cancer does not discriminate. It attacks people's lives from all angles. Every day, thousands of people who live in Greenville fight for their lives. In order to help the thousands of those affected by this terrible disease, The Cancer Society of Greenville hosts an annual greenery sale to raise funds for the services they offer throughout the year. In effort for SERVPRO of East Greenville County to give back to the cause, we loaded our car with wreaths, poinsettias, and garland and delivered them across Greenville County. What a blessing it is to volunteer for such a special cause. If you're interested in donating or volunteering with the Cancer Society of Greenville County, visit their website at the link below.
Leadership Greer Class 41 collecting items to be donated to the Piedmont Women's Center.
Kelly Ryals, our Sales and Marketing Representative, is a member of Leadership Greer Class 41. Leadership Greer was established in 1978 by the Greater Greer Chamber of Commerce for the purpose of providing the area’s unequaled leadership and professional development program enriching the lives of participants and cultivating future leaders for the community.
During Class 41’s recent session on Human Services, groups were given $240 to go and buy things needed on the wish list of a local non-profit business. Kelly was fortunate enough to be in the group that shopped for The Piedmont Women’s Center. Items that were able to be provided included diapers, wipes, newborn clothes, socks, bibs, blankets, towels, winter clothes in all sizes in addition to so much more.
Not only is Leadership Greer a valuable program for cultivating new leaders in the community, it’s always a wonderful way for us to give back to our community. What a blessing it was to help the local non-profit of the Piedmont Women’s Center. If you’d like to help donate or volunteer at the Piedmont Women’s Center, please follow the link to their website!
Staying warm this winter doesn't have to be hard, but doing it safely is important.
Happy New Year!
We are so excited to see what 2021 has in store! That being said, what kind of resolutions do you have? We’d love to hear them!
For this platform, our resolution is to provide more information to our audience so they can prevent water losses, fire losses, sewage losses, and so many more. Our goal as a Franchise is to SERV our community as best we can. On that note, here are a few tips to beat the cold and prevent a fire in your home.
Never use a stove to heat your home.
Make sure your space heater has an automatic shut-off.
Use a metal or tempered glass screen when using your fireplace.
While these tips may seem simple, they’re pivotal to protecting your home from heating fires. Additionally, we recommend you change your return filter on a more regular basis during the winter and check your fire alarm on a regular basis. Winter time is the prime time of year house fires occur. Check back into our blog throughout the year to learn more tips and tricks!
The winter months in upstate South Carolina typically see more residential fires than any other time of the year. Last year in South Carolina.
The winter months in upstate South Carolina typically see more residential fires than any other time of the year. Last year in South Carolina, there were 85 fatal fires resulting in 100 deaths, and several of those fatalities were “heating related,” according to the State Fire Marshal’s office.
Most heating related fires are preventable. Please follow these safety tips to help reduce those risks:
Heating pads and electric blankets pose fire dangers – especially if they are older than 10 years old. Do not allow anything on top of either when in use – this includes pets or blankets. Never fold electric blankets or use while sleeping.
Take great care when using candles during the winter months. They are an open flame. If oxygen is in the home, never use candles. Make sure to use sturdy candle holders and extinguish them when leaving a room or going to sleep.
Have flashlights ready in case of a power outage.
Do not use the kitchen oven to heat the home. It is not designed for that purpose, and the heating element may fail causing a fire.
Portable generators are commonly used in the winter as a result of storm-induced power outages. Carbon monoxide fumes are odorless and deadly, so follow manufacturer’s instructions to prevent death from carbon monoxide.
Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container.
Chimneys should be cleaned and inspected by a qualified professional each year. If not, it can become filled with layers of creosote which are highly flammable.
Safety guidelines recommend that smoke alarms should be installed on every level of a home and inside and outside sleeping areas. This should be done at least once every 10 years.
Finally, if there is a fire emergency in your home, dial 9-1-1 immediately, and stay outside. Never reenter a burning building to retrieve personal things. Items can be replaced. You cannot.
If you've endured a fire and need emergency services, call SERVPRO of East Greenville County today at 864-292-3495!
Our team at SERVPRO of East Greenville County can serve you through your Fire mitigation needs. Give us a call today!
Check your dryer
This time of year, everyone loves warm clothes!
Did you know, thousands of house fires are caused by dryers every year and account for 90% of all appliance fires. The most common reason dryer fires occur is because there is a failure to clean the dryer vent as highly flammable lint can build up over time and may be ignited by the heat of a dryer. The dryer vent should be cleaned once a year with a special vent cleaning brush and the lint trap should be cleaned between every load. Make sure the outside dryer exhaust vent allows hot air to escape.
In addition to these helpful fire prevention tips, remember that SERVPRO of Northeast Greenville County is here to help with our 24-hour emergency services. We can respond immediately to your disaster and have the expertise to handle your restoration and cleaning needs no matter how big or small. Give us a call at 864-292-3495 if we can help!
Storm Damage can make way for Water Damage & Mold Damage, and even Fire Damage if not dealt with properly & swiftly. Give our team a call today!
There are numerous situations where a commercial property might suffer extensive storm or water damage. Throughout the year, our team has been putting together steps for you to take to prevent storm damage at your commercial property. This is the last step we recommend, so give it a read and let us know if you applied any of these steps throughout the year!
Document Everything
Be sure to document as much as possible about the damage, its cause, and the steps needed to fix it while you’re busy inspecting and trying to repair the damage to your commercial property. It’s a good practice to do this because you may find you need to file an insurance claim for the cost of the repairs, and doing so without good documentation could result in the claim being denied.
Having a moisture meter that can store readings with a date and time stamp, then transfer the stored data into an easily-presentable report on your computer can be incredibly helpful. This provides documentation about the extent of the water damage and when it was first inspected – making it a little easier to help prove an insurance claim.
Additionally, taking photographs of the damage is helpful to further establish proof of the water damage.
If furniture pieces or building materials have to be thrown out, keep track of what is being disposed of as well. This may probe useful for determining the extent of your losses on an insurance claim. Water damage restoration experts recommend that you collect thorough documentation as well, since it helps them get paid by the insurance company.
These are just some of the basic actions to take if your commercial property suffers a water damage loss. While contacting a water damage restoration specialist is the best thing to do, following these helpful tips should help you mitigate the damage somewhat. As a basic rule of thumb, if the damage is severe enough to warrant filing an insurance claim, then you should probably hire an expert to handle the water damage cleanup.
There’s never a convenient time for water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of East Greenville County a call and we’ll be there fast with the help you need!
A gas fire pit on your back patio is a great way to enjoy the ambience of having an outdoor fire without the dangers of having a wood fire.
A gas fire pit on your back patio is a great way to enjoy the ambience of having an outdoor fire without the dangers of having a wood fire. Just because you’re using gas doesn’t mean you’re in the clear with safety issues. Here are a few outdoor fire pit safety guides to keep your fire free from hazards. • Set up your gas fire pit in an area that is far away from adjacent walls or building overhangs • Keep an eye out for low-hanging branches or drooping power lines, and place the fire pit clear of them • Move all cleaning fluids, brooms, wicker patio furniture, leaves and other outdoor debris from the patio • Don’t leave a gas fire pit unattended while it’s lit • Don’t line a pit with tin foil • When not in use, the pit should be covered. Spiders and bugs can find a way to clog your burner. Rainwaters can destroy porous objects like the simulated logs on top of the pit. Before you buy your pit, check it’s BTU rating. A normal range is anywhere between 40,000-60,000 BTU’s. The higher the BTU, the larger the flame. If possible, test out the pit before your buy to see the size of the flame it will produce. Remember to factor in how winds in your back yard can increase the flame size.
Installing smoke detectors makes you feel safe from a possible fire. Stay aware of their placement and maintenance!
You’re going to need more than one and there are different types, so read this.
Installing smoke detectors makes your feel safe from a potential fire. Staying aware of their correct placement and maintenance will ensure that no smoke goes unnoticed in your home.
Where to Place the Smoke Detector: Most fatal fires occur late in the early morning or night, while you’re sleeping. For this reason, the National Fire Protection Association recommends placing smoke detectors in every occupied bedroom, as well as on every floor, including the basement.
In the kitchen, place the smoke detector away from the stove to prevent a false alarm. If someone in your home is hard of hearing or deaf, consider a detector that also combines flashing lights with the alarm sound. If you are installing your detector on a wall and not the ceiling, remember to place it 4-12” away from the ceiling.
Means of Detection: There are three kinds of smoke detectors: ionization, photoelectric, and a combination of the two, called a dual sensor. Ionization detectors quickly note sudden combustible fires without high flames, like a grease fire. Photoelectric ones are better at picking up a slow-building, smoldering fire, like one resulting from a burning candle. For the best safety, go with the dual sensor. Since you don’t know what type of spark you may have, it is better to have both sensors to allow you the early-warning time to react and take action.
Being vigilant every second of the day will eventually take its toll, so it is recommended that you replace old detectors every 10 years.
If you have fire damages and are feeling overwhelmed, we are here to help. You can call us immediately to begin the restoration process at 864-292-3495!
Our goal at SERVPRO of East Greenville County is to help minimize the interruption to your life and make it “Like it never even happened.” To enhance our ability to serve you best, we have added a new smiling face to our team. Read more about our new office member below!
Sarah Hannah | Administrative Assistant at SERVPRO of East Greenville County
Sarah is a recent graduate of the USC Upstate located in Spartanburg, SC. Sarah has a passion for advocacy and was searching for a job where she could use this passion to help others. Sarah is currently 20 years old and has plans to pursue her law degree. Sarah enjoys spending her free time horseback riding, being with friends and family, and finding new places to travel to and explore.
We are excited about our newest team member. They are a great fit for our team, goals, and are wonderful to work with. Should you ever have any water damage, fire damage, storm damage, or any other mitigation needs, give our location a call (864.292.3495) and we will be happy to serve you.
Water Damage: Inspect for Serious Issues Like Mold
Mold can grow in as little as 24 hours. Inspect the damaged materials to help prevent mold from growing.
Mold can start to grow in the right conditions in as little as 24 hours. If you’ve had water damage make sure to inspect the damaged materials for mold and mildew. For long-term issues, like mold caused by condensation in your attic, the mold may have started to grow a long time ago. If you find mold and mildew problems, it is important to be very careful when dealing with it. All mold is damaging to the materials it infests and some is toxic to humans. For small mold problems, cut out the material, bag it immediately and dispose of it. If you have a serious mold issue, get out of the area, shut down the airflow to avoid spore contamination and then call a professional like SERVPRO® of East Greenville County. Keep in mind that mold can also show up in areas like inside walls or under floors, so this water damage repair could be an ongoing process.
Call SERVPRO of East Greenville County if you need fire damage cleanup! 864-292-3495
A portable fire extinguisher can save your life and property by putting out a small fire or containing it until the fire department arrives. Because fire spreads and grows rapidly, the number one priority for residents is to get out quickly and safely. Remember to check your fire extinguisher monthly and keep these factors in mind when doing so:
Pressure Level – Many extinguishers have gauges that show when the pressure is too high or too low
Working parts – Make sure the can, hoses, and nozzles aren’t damaged, rusted, or dented
Easy access in an emergency – make sure nothing is blocking or limiting the access to your extinguisher
Cleanliness- remove any oil, dust, or grease that might be on the outside of the fire extinguisher
Guidelines and instructions – some extinguishers need to be shaken monthly, others need to be pressure tested every few years
When using a fire extinguisher, remember the word PASS.
Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
Aim low. Point the extinguisher at the base of the fire.
Squeeze the lever evenly and slowly.
Sweep the nozzle from side-to-side.
If you've experienced a fire in your home, call SERVPRO of East Greenville County for your restoration needs! We're here to help!
If you have water damage make sure you know what type of water you're dealing with. Call SERVPRO of East Greenville County today! 864-292-3495
Did you know that there are three types of water? The first is “clean” water, which comes from condensation, rain, leaky pipes, and so forth. Cleaning up this type of water is relatively harmless, but if you choose to seek an outside professional for damage cleanup, your cost will probably run around $3.75 per square foot. The second type of water is gray water, which is slightly dirty water from washing machines, dishwashers, clean toilets and so on. Gray water has the potential to have some contaminants. It is possible to clean it up yourself if you do it carefully and with proper safety equipment to protect yourself. Hiring a professional to remove gray water will cost around $4.50 per square foot. The third type of water is black water. This water comes from sewage or serious flooding from nearby bodies of water. This water contains bacteria, waste and other serious contaminants. You shouldn’t try to clean up black water as it can cause very serious health problems. Water damage cleanup for black water rises to around $7.00 per square foot. If you’re dealing with damage from black water, give SERVPRO® of East Greenville County a call. We’re here to help!
www.familyhandyman.com
Your Commercial Property has Storm Damage. Now What? Part 3| SERVPRO of East Greenville County
Storm Damage can make way for Water Damage & Mold Damage, and even Fire Damage if not dealt with properly & swiftly. Give our team a call today!
What do you do when you have a flood from storm damage, a pipe burst or a roof leak? Our team has come together to determine the first steps you should take to minimize the damage done by storm and water damage. Look back through previous blogs to find the first two steps! Continue reading to learn more about step three!
Drying Out the Affected Area
If you’re determined to handle the dry-out work yourself, or the extent of the damage is minor, then it may be possible to remove the moisture causing the damage on your own.
However, you’ll need a few specialized tools to make sure you can completely dry out the area, including:
Air movers and/or dehumidifiers to extract the humid air
Pin and/or pointless moisture meter to track the moisture content of the building materials
Wet vacuums to remove standing water quickly
A thermo-hygrometer to track the humidity in the room
If the structure has a climate control system, then turning up the temperature slightly can help to keep water from becoming condensed – allowing dry-out work to proceed just a little bit faster.
When drying out a room in a building that has experienced flood damage, it’s imperative to keep the building as sealed against exposure to outside air as possible. Otherwise, mold spores and other contaminants can work their way inside and, with the help of the excess moisture in the structure, begin to spread. Any air movers attached to an opening should be sealed in place in such a way that they constantly force air out and prevent outside air from getting in.
Any moisture-compromised furniture should be assessed and removed. If it is too water damaged, it will need to be thrown away and replaced. The same goes for any building materials in the affected area.
Our team at SERVPRO of East Greenville County can serve you through your Fire mitigation needs. Give us a call today!
Reduce your risk of a kitchen fire
Kitchen fires are responsible for most home fires throughout the year. The most usual starting point for kitchen fires is the stove, not the oven. Always remain in the kitchen when grilling, frying or cooking on your stovetop to reduce your risk of a fire. Flammable materials such as a paper towel dispenser or a dish towel should be kept away from the area. Make sure there is a fire extinguisher available to you in the kitchen that is not too close to the stove or oven. The best way to suffocate a flame is with a lid, not water.
If your home or business has been exposed to the CoronaVirus, SERVPRO of East Greenville County is here to help.
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest of cleaning and sanitation standards.
If there has been a confirmed case of Corona in either your home or business, don’t worry, SERVPRO of East Greenville County is here for you and wants to help you how we can.
SERVPRO’s cleaning agent, SERVPROXIDE is a hospital grade cleaner that has demonstrated effectiveness against viruses similar to the coronavirus. This means the chemicals being used aids in the deconstruction of bacteria, viruses, and fungi in minutes. Proper disinfection, like the work done by our technicians, leaves surfaces very unlikely to transmit infections or diseases.
If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Greenville County, 864-292-3495
Why SERVPRO - Storm Damage Cleanup and Restoration
Whether it is your home or business that has suffered damage from a storm, SERVPRO is who you should call for help.
Our staff here at SERVPRO of East Greenville County are highly trained in the restoration process. Not only do they go through corporate training, they also receive IICRC industry certifications. Each one of our technicians goes through an extensive training program including:
IICRC Training: The Institute of Inspection Cleaning and Restoration Certification certifies and sets standards for the cleaning and restoration industries. Our technicians study these standards and the best practices in water, fire, and mold mitigation as well as carpet and upholstery cleaning.
Employee Certification Training: This is a self-paced program designed specifically for SERVPRO technicians. It covers crew training, fire restoration, water restoration, and carpet and upholstery cleaning. Once the technician completes this training they are awarded certification.
Initial Franchise Training: This is a 15-day hands-on course offered at our SERVPRO Corporate Training Facility and is the foundation of the SERVPRO training program. During this program our technicians are trained on fire restoration, water restoration, mold mitigation, and carpet and upholstery cleaning.
E-Learnings: Every member of our staff has access to web-based training. This is a voluntary, and self-paced program that focuses on coaching our employees. Videos and training sessions are followed by a knowledge test at the end of each module. This allows our staff and technicians to stay up to speed on all industry standards.
Water Damage: "Like it never even happened." | SERVPRO of East Greenville County
Emergency Water Damage Mitigation Drying Equipment.
Your home has suffered water damage and you call the best in the business, SERVPRO of East Greenville County, but now what? During the initial phone call you were probably asked a series of questions in regard to the loss at your residence or business. But what can you expect to happen when the technicians knock on your door?
Initial Inspection: Our technicians are first going to assess the damage and put a stop to any continuing leaks or damage that needs to be stopped. They will also take pictures of any affected areas.
Demo: Demo is the next stage. This is where our technicians will remove any standing water and wet materials. Standing water can lead to further damage, so by removing it we can expedite the drying process without risk of continuing problems such as mold which can occur after water damage.
Dry Dry Dry: SERVPRO uses dehumidifiers and commercial grade dryers to not only pull out the visible water but also the moisture that can be felt in the air.
Sanitize: Just because the water is gone doesn’t mean our job is done. Items that may have been affected by the water damage are also part of what we do. We do this through the application of an antimicrobial sanitizing agent.
If your home or business has been affected by water damage call us at SERVPRO of East Greenville County at 864-292-3495 Today!
Cornoavirus: Enterprising over Exposure | SERVPRO of East Greenville County
Your business doesn't have to wait to be exposed to Covid-19 to call SERVPRO. We are always here to help!
Enterprising over Exposure
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest of cleaning and sanitation standards.
Let’s say you have an employee who has a family member with a confirmed case of coronavirus, what’s the next step? Call us! SERVPRO of East Greenville County offers three levels of cleaning in response to the coronavirus. Our level 2 cleaning responds to this exact situation.
Is one level better than the other?
No matter what kind of cleaning your home or business needs, our technicians are happy to help. All of our technicians have experience working with biological contaminants and uphold the highest standard of sanitation when it comes to surface cleaning, and sanitizing. The focus of a level 2 cleaning is sanitation. It is the cleaning of equipment, porous and non-porous surfaces which leads to a dramatic drop of the germs on a specific surface.
You don’t have to wait until there has been exposure to COVID-19 at your home or business to call on us. We are here for you at SERVPRO of East Greenville County, 864-292-3495.
Be Prepared. Every Second Counts! - Part 3 | SERVPRO of East Greenville County
Our team at SERVPRO of East Greenville County can serve you through your Fire mitigation needs. Give us a call today!
Practice fire safety while smoking
The leading cause of fatal fires is smoking and they occur throughout the year. Smoking accounts for more than 20% of home fire deaths. If you smoke, do it outdoors if possible. Always make sure cigarettes are completely extinguished every time by dipping them in water or a bucket of water. Never smoke in bed because mattresses and bedding can catch on fire easily, especially if you’ve fallen asleep. Never mix smoking with medical oxygen as it is highly flammable.
Don’t take chances, take precautions. Stay tuned for this blog series to learn how you can proactively protect your home and loved ones from fires. Every second counts!
Storm Damage can make way for Water Damage & Mold Damage, and even Fire Damage if not dealt with properly & swiftly. Give our team a call today!
A burst/leaky pipe causes water to collect in the spaces between walls or floors in a structure which can lead to mold growth. A flood from a storm or overflowing river bank might deposit massive amounts of dirty water all over the first floor of a structure. Now what?
Contacting a Water Restoration Expert
It may be a good idea to contact a water damage restoration expert to handle the task of dry-out/tear-out for you if you’re inspecting your own property and do not have experience in water cleanup/restoration work. This is because water damage remediation work can be too dangerous or delicate for someone without specialized training or experience to handle.
For example, a professional in water damage restoration will have the appropriate experience and tools to minimize their risks from hazards such as mold spores, weakened floors that may collapse, and exposure to fiberglass insulation – all of which are common hazards in water cleanup and restoration work. Additionally, an expert is more likely to be able to successfully complete dry-out tasks in a way that minimizes cost and the overall damage and risk of future problems. Trying to handle tear-out and dry-out work without the requisite and experience can lead to big problems – not the least of which is accidental injury from handling damaged building materials.
The number one leading cause of house fires is cooking. This danger only increases when you move cooking outdoors. For safe grilling this summer, follow these fire tips:
Always use your grill outdoors and keep it at least 10’ away from any structures. Make sure there are no overhanging branches in the area. The National Fire Protection Association reports that 27% of home fires are started by an outdoor grill on a patio or courtyard and 29% started on an exterior balcony or open porch.
Use charcoal starter fluid carefully. If the fire starts to go down, do not add more starter fluid.
Have baking soda, a fire extinguisher or a bucket of sand handy if you need to put out a fire. Under no circumstances are you to add water to a grease fire.
Don’t take chances, take precautions. Stay tuned for this blog series to learn how you can proactively protect your home and loved ones from fires. Every second counts!
Storm Damage can make way for Water Damage & Mold Damage, and even Fire Damage if not dealt with properly & swiftly. Give our team a call today!
There are numerous situations where a commercial property might suffer extensive storm or water damage. For example, a burst/leaky pipe causing water to collect in the spaces between walls or floors in a structure that can lead to mold growth or a flood from a storm or overflowing river bank might deposit massive amounts of dirty water all over the first floor of a structure.
Whether it’s flood water damage or some other form of moisture intrusion, here are guidelines to follow if you’re inspecting your building for water damage.
Confirm the Extent of the Damage
One of the first things you’ll want to do if you discover signs of water or storm damage is verify the extent of the damage. A simple visual check probably won’t be enough to reliably establish the full scope of the problem.
Unfortunately, water can soak into many building materials far from the source of the moisture intrusion without causing any obvious signs for quite a long time. To accurately measure how far the water has spread, you need a specialized tool such as a moisture meter for building inspection.
When using a moisture meter, you can measure the moisture content of the materials where you noticed the water damage. While continuing to make checks progressively farther away from the original site of damage, you can establish how widespread the damage is as well as determine the severity of the moisture intrusion.
With this information gathered, you can determine whether you need to focus on drying out the affected areas, or simply tear them out so they can be replaced with undamaged material.
Our team at SERVPRO of East Greenville County can serve you through your Fire mitigation needs. Give us a call today!
Did you know that a house fire can become life-threatening in just two minutes? In five minutes, a home can be completely engulfed in flames. House fires are the most common disaster in the United States with more than 88,000 fires occurring each year. Most house fires occur between the late fall and winter, especially December and January, when furnaces, space heaters and fireplaces introduce a greater risk in the home. Still, many fires occur during the summer months due to fireworks and outdoor grilling so it’s imperative to know and understand common causes of house fires and how to prevent them.
Make sure your smoke detectors work
There should be at least one smoke detector on every floor of your house in an area that can be heard from every room. Smoke detectors should be inspected regularly to make sure they are in good working order. Have an escape plan ready that your entire household can practice in case of an emergency. There should be two possible exits from every room and these paths should be free and clear of as much clutter as possible.
Don’t take chances, take precautions. Stay tuned for this blog series to learn how you can proactively protect your home and loved ones from fires. Every second counts!
Be on the lookout for more fire safety tips throughout the year!
Meet our new production team members! Duvan (left) & Gerardo (Right).
SERVPRO of East Greenville County specializes in the mitigation (acting to stop and reverse the effects of a damaging event), cleanup, and restoration of residential and commercial property after a fire, smoke or water damage. Our entire team has a goal to serve you effectively and efficiently. To do so, we have a team of highly trained and skilled men and women to meet your mitigation needs. Recently, we add a few new members to the team. Learn more about them below!
Duvan Castro
Over a month ago, our team gained an amazing asset! Former US Marine and retired New York City Police Officer, Duvan Castro. He has spent the better part of my adult life serving the community in numerous ways. Leadership runs through his veins, teamwork and grit are no foreign concept to him. He is an outstanding individual, and told our staff members “ I am thankful and blessed to be able to continue serving the community by being part of the SERVPRO of East Greenville County family.”
Gerardo Lopez
Our most recent addition is Gerardo Lopez. He is originally from Colombia, South America. He loves the service industry, and has worked in it for years as an independent handyman. Remodeling or renovations were his specialty. Over the years, his focus has been high quality work and amazing customer service, “since,” as he mentioned to our team, “they are the key to achieve excellent and impeccable work. Gerardo enjoys the satisfaction of doing a great and professional job for others in the surrounding communities.
We are so excited about our new team members. They are a great fit for our team, goal and wonderful to work with. Should you ever have any water damage, fire damage, storm damage, or any other mitigation needs, give our location a call (864.292.3495) and one of these great people will be ready to help however they can.
What To Do When There’s Unexpected Flooding - Part 5 | SERVPRO of East Greenville County
Give us a call today if you are suffering from water or storm damage!
Leaky roofs, burst pipes, floods and other sources may cause water damage problems in your home. Having even the slightest bit of water damage can lead to countless repairs that you’ll have to deal with in the future. Check out today’s water damage tip to help you in the long run!
Final Water Damage Cleanup Tips
There are many things that can cause water damage to your home. If you find yourself with an unexpected flood be sure to use these water damage restoration tips to make sure you’re doing everything possible to reduce further damage before the professionals arrive.
Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of East Greenville County arrives quickly and starts the water extraction process almost immediately. Should you be facing unexpected flood waters in your home, give us a call at 864-292-3495. We’re here to help!
Give us a call today if you are suffering from water or storm damage!
Leaky roofs, burst pipes, floods and other sources may cause water damage problems in your home. Having even the slightest bit of water damage can lead to countless repairs that you’ll have to deal with in the future. Check out today’s water damage tip to help you in the long run!
Relocate Items to Dry Areas
Relocate anything can be removed, like drapes, rugs or carpet mats that are loose. If it’s wet, it probably needs to be disposed of.
If there are any wet books in the area take them and lay them out flat to dry. It is best to remove them from the area to do this because it will make it easier for the water damage restoration company to get in and do what they need to do.
Our team is ready to relocate any items for you should you need it. We at SERVPRO of East Greenville have a qualified team ready to serve you. If you have any questions, give our location a call and someone will be ready to help you!
Give us a call today if you are suffering from water or storm damage!
Leaky roofs, burst pipes, floods and other sources may cause water damage problems in your home. Having even the slightest bit of water damage can lead to countless repairs that you’ll have to deal with in the future. Check out today’s water damage tip to help you in the long run!
Remove Move Furniture, Rugs, and Smaller Items
Lift your furniture by placing it on blocks and move any affected furniture out of the way, if possible. Putting your furniture on blocks will help the base of the pieces to dry. Also, don’t forget to open all doors and drawers on the furniture so the inside of it will dry out as well. Removing it from the area will keep the water remediation company from having to do it, possibly saving you money as well.
We at SERVPRO of East Greenville have a qualified team ready to serve you. If you have any questions, give our location a call and someone will be ready to help you!
Give us a call today if you are suffering from water or storm damage!
Leaky roofs, burst pipes, floods and other sources may cause water damage problems in your home. Having even the slightest bit of water damage can lead to countless repairs that you’ll have to deal with in the future. Check out today’s water damage tip to help you in the long run!
Mitigate Water Quickly
Get rid of as much water as possible by using a mop and a broom. Avoid using a regular vacuum cleaner because it is not made for this much water. A high-volume vacuum might do the trick in some cases, but from an earlier explanation, it is better to work with a broom and a mop since they are much safer when you’re trying to clear out water. Doing this will help clear the way for the water damage specialists at SERVPRO to get in there and may also save you a bit of money in the remediation process.
We at SERVPRO of East Greenville have a qualified team to serve you. If you have any questions, give our location a call and someone will be ready to help you!
Give us a call today if you are suffering from water or storm damage!
DIY Water Damage Cleanup Tips
Leaky roofs, burst pipes, floods and other sources may cause water damage problems in your home. Having even the slightest bit of water damage can lead to countless repairs that you’ll have to deal with in the future. If water invades your property, our flood mitigation and cleanup experts at SERVPRO of East Greenville County state that you need to get hold of the situation quickly before everything gets out of control. Over the next week, we will be posting water restoration tips that can help to manage the extent of the damage water can cause.
Be Careful With Live Electricity
When you discover that water is compromising your home, it’s important to focus on safety first. There are many things to consider before any action should be taken. First, be sure to switch off the power and turn off the electricity in your home to avoid getting shocked. Also, be sure not to use a vacuum clean to try and clean up the water.
If part of the flooding has been caused by a broken sewer line, act quickly and get your family into a safe place in the meanwhile before the professionals do their work to avoid getting sick. Also, if the cause of the water damage is due to a burst pipe, find the source and fix it before it causes more problems.
We at SERVPRO of East Greenville have a qualified team to serve you. If you have any questions, give our location a call and someone will be ready to help you!
Smells and odors can be uninviting. Let our team recreate your space by cleaning your carpet!
Why is carpet cleaning important? What does it do for your home and for you? These may be questions you’re asking yourself when you move into a new home or begin to notice an odd smell in your home. Cleaning your carpet helps remove dust, dirt, gases, animal hair and other grime, which in turn creates a clean and healthy environment to live in. Maintaining a healthy living space is why it is important to clean your carpet every six months or year. Not sure what kind of carpet cleaning you need? Here is a list of cleaning services we offer:
Need Carpet or Upholstery Cleaning?
We also offer a range of specialized cleaning methods:
Bonnet Cleaning: A less aggressive method for short piled carpets.
Hot Water Extraction: A deeper cleaning method for all carpet types.
Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
Showcase Premier Cleaning: The most thorough cleaning method in the industry.
Dry Cleaning: When color-fastness is an issue.
We at SERVPRO of East Greenville have a qualified team to serve you. If you have any questions, give our location a call and someone will be ready to help you!
Call Today – (864) 292-3495
Our Newest Office Team Members | SERVPRO of East Greenville County
Our goal at SERVPRO of East Greenville is to help minimize the interruption to your life and quickly make it “Like it never even happened.” To enhance our ability to serve you best, we have added a few bright and smiling faces to our team. Read more about our new office team members below!
Kelly Ryals | Commercial Sales Representative at SERVPRO of East Greenville County (Right)
Kelly is a graduate of Anderson University and has spent over a decade in outside sales positions spanning across SC, NC and GA. Kelly will be working closely with our commercial customers and helping them develop Emergency Ready Profiles for their business. Kelly firmly believes in building and maintaining relationships which has made her successful in her past careers. Kelly loves going on the road every day to meet with business owners and other potential contacts. She believes that helping people through the restoration process is a rewarding experience and is compassionate and knowledgeable in helping them through the tough process that a disaster can bring. Kelly is the mother of two boys, Peyton and Nolan, and is active in her church at West Spartanburg Baptist. She enjoys spending time with her family and heading off to the Blue Ridge Mountains for a day of sightseeing and hiking.
Grayson Smith | Administrative Assistant at SERVPRO of East Greenville (Left)
Originally from Columbia, SC, Grayson moved to Spartanburg to go to college at Spartanburg Methodist College. After graduating with his associates degree, he began attending Anderson University in pursuit of his bachelor’s degree. Grayson sought out a job that would allow him to serve others. He got married a year and a half ago to a wonderful young lady he met at college. He is currently 23 years old and loves photography and videography, and visiting new coffee shops. In his free time he enjoys serving at his church, going to movies with his wife, friends and family, and creating artwork. Grayson is dedicated to serving others no matter the circumstances, and has a heart for caring for others.
We are so excited about our new team members. They are a great fit for our team, goal and wonderful to work with. Should you ever have any water damage, fire damage, storm damage, or any other mitigation needs, give our location a call (864.292.3495) and one of these two will be ready to serve you.
Calm Before The Storm | SERVPRO of East Greenville County
Taking precautions protect you and your home. Have Storm Damage or Water Damage? Give our team a call at 864-292-3495
Dangerous storms have been appearing in the forecast more and more lately. There is the old saying which goes, “April Showers will bring May flowers.” If that is true, May should be a month covered in flowers! April is not over yet, and storms do not only happen in April though, so you should still be fully prepared. As mentioned in our last Storm Damage blog, there are measures you can take to protect your home. You should always be prepared for storms to keep your family safe too. Learn more about that by reading our blog “How to prepare for Spring Weather.”
Storms are very unpredictable, so being ready and taking precautions is necessary. What other precautions should you take to ensure the safety of your home and family? Here are a few our team at SERVPRO of East Greenville recommends:
Clean out your gutters. - A full gutter can hold water and create rust in the side of your roof's fascia board, which will lead to large damage to your home if not monitored.
Check for any hanging limbs near your home. - Falling limbs, depending on the size, can damage your windows, siding, and gutters.
Do you have any cracks in your foundation? - Water can slip through the smallest places. Check your foundation regularly for cracks or holes. Where there is a place for water to enter the crawlspace, there is a place for mold damages to occur in your crawl space.
As you check your home regularly and should you gather concerns, give our team at SERVPRO of East Greenville County. We will assist you as best we can with your concerns or mitigation needs. Taking all of these steps are the best way to protect what you work hard for every day.
Lingering Dangers Can Cause Damages | SERVPRO of East Greenville County
Take a Breath. Our team can make it "Like it never even happened." Give us a call: 864-292-3495
Ridding your home of its smoky odor is necessary after a fire. Our blog “Why Is Fire Restoration Important” explains how damaging soot and smoke odor can be. To dive deeper into the restoration process here are the steps professionals use remove odors:
Remove the source of the odor, as possible, including unsalvageable debris that contributes to odor generation and re-contamination of cleaned and deodorized areas.
Clean salvageable surfaces and items to physically remove odor-causing residue.
Chase remaining odor with an odor counteractant. In the case of smoke, create a deodorizing fog or gas that seeks out and combines with odor-causing substances.
Seal salvageable surfaces that are inaccessible or slightly scorched, not only for aesthetic purposes, but primarily to encapsulate odor and prevent progressive re-contamination.
Understanding the effects of a fire can help homeowners evaluate the damage to their home. By learning more about residue clean-up and deodorization after a fire, you can minimize the need for costly repair. Fire and smoke restoration experts can help you return your home and furnishings to a “preloss” condition. Our team of experts at SERVPRO of East Greenville are qualified to assist you with any residue clean-up and deodorization. Give us a call are 864.292.3495 today so we can help you!
Precautions to Take to Grill Safe | SERVPRO of East Greenville County
"Between '2013-2017, grills, hibachis or barbecues were involved in an average of 10,200 home fires per year.'"
Barbecue Season is Here!
Summer time is a season to unwind with friends and family, or relax by the pool. Arguably, the most common reason people gather during the summer is to enjoy a barbecue or home cooked meal. No matter if you use a gas grill, charcoal grill, hibachi, crock-pot, or stove top, people love to gather for great food and time with those closest to them.
During the summer month, as we see an increase in gatherings, there is also a corresponding increase in fires. According to Marty Ahrens in his Home Grill Fires study for the National Fire Protection Association (NFPA), between “2013-2017, grills, hibachis or barbecues were involved in an average of 10,200 home fires per year, including an average of 4,500 structure fires and 5,700 outside or unclassified fires.” His study is focused on the area the fire occurred in, fuel of ignition, and what the leading cause for ignition was. He notes 1,200 (27%) of the fires reported during 2013-2017 were caused by a lack of cleaning, resulting in $1 million dollars in damages collectively. Summer is supposed to be about the outdoors and time with those you love, not fire damages.
Know What To Do
Precautions are necessary to ensure the safety of those you love and your home or business. Before you begin your grilling season, review this list of precautions to take as you host guests at your home.
Grill at least 10ft. from the edge of your roof.
Clean your grill before and after use.
Be cautious when using lighter fluid.
Cook on a level surface.
Do not leave items unattended.
Monitor your smoke detectors.
Call Today If You Need Assistance
We at SERVPRO of East Greenville County hope you enjoy this barbecuing season and take necessary precautions. Should you need assistance with fire damage, smoke damage, or build up, give us a call. We will be ready to respond!
Our specially trained team will assist to ensure you feel safe during this time of need!
SERVPRO is Here to Help during this time of need!
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Greenville County, 864-292-3495
If you have any storm damage, SERVPRO of East Greenville County is here to help. We are available 24/7 and ready to assist you when you need it
Being a homeowner comes with a long list of responsibilities. Different areas of your home require more or less attention depending on the space. Potentially, the most important area of any home is the roof. It protects your home from harsh storms, hail, fallen debris and more. For this reason, conducting a roof inspection regularly is a great preventative measure to guarantee your roof is intact and in good condition.
Shingles that may be missing, moved, bent, curling or blistering.
Identify flashing and rubber boots, then check for cracked caulk or rust spots.
Look for masses of moss, as this could reveal your roof is decaying from underneath.
Debris build-up in your gutters.
If any of the problems mentioned are found on your roof, your home is at risk. These problems give way for water damage, storm damage and eventually mold. Weather does not wait for normal business hours to cause damages. Whether your damages occur during the middle of the night or in the middle of your lunch, our team at SERVPRO of East Greenville has trained storm, water and mold specialists ready to respond when you need them most. Always take preventative measures, but rest assured we can make it seem "Like it never even happened."
Prepare for Severe Spring Weather before it surprises you.
Spring weather is often unpredictable. Temperatures can change quickly and sunny days can be followed by a week of stormy weather. The risk of injury and even weather-related deaths can increase when severe weather hits unexpectedly. It is important to prepare for tornadoes, floods and storms prior to their arrival, because in the spring they can surface quickly.
Whenever warm, moist air collides with cool, dry air, thunderstorms can occur. Thunderstorms bring with them lightening, flooding and even tornadoes. They are the cause of most of the severe weather in the spring. Often when we are aware of an approaching storm it is to late to prepare for it. It is important to have a plan in place for every type of severe weather and practice this plan. Planning in advance for severe weather should also include keeping an emergency kit on hand.
Items to include are:
A battery-operated flashlight with extra batteries
A battery-operated weather radio
A list of important personal information including neighbors, family and friends, insurance and property information and medical information
First Aid Kit
Medications
3-5 day supply of non-perishable food and bottled water
Blankets and sleeping bags
Communication is critical to having a successful plan in place. Make sure your family members know to seek shelter in the event of a storm.
Unfortunately, storms will surface preparing for them in advance will take the surprise out of storm.
What category is your Water Damage Loss? A Drain Backup causing Category 3 Water Damage?
Have you experienced a water damage in your home or business? If so did you know that there are 3 Categories of a Water Loss?
The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration distinguishes water into three categories. Each category is defined by the levels of containment or possible containments in the source of the water.
Category 1 “Clean Water”: Water in this category originates from a clean, sanitary source and poses little to no risk to humans if contacted or ingested. Examples are broken water supply lines, sink or bathtub overflows, or water supplies to an appliance such as a water line to an ice maker.
Category 2 “Grey Water”: Water is this category comes from a source that contains significant contamination including chemical, biological, or physical materials. Grey Water has an elevated risk to cause illness and discomfort with any type of exposure. Examples are toilet bowls with urine, sump pump leaks, and discharged water from appliances like dishwasher and washing machines.
Category 3 “Black Water”: Water in this category is considered very harmful and contains unsanitary agents, dangerous bacteria and fungus, and toxic substances. This category of water has an extreme risk of causing illness and exposure should be avoided at all costs if the proper personal protective equipment is not available. Examples include sewage, seawater, and overflow from rivers or lakes.
If left unattended Clean and Grey Water can become stagnant and may be considered Black Water.
If you have concerns with water no matter the source, SERVPRO of East Greenville County specializes in Water Damage Restoration our team of professional technicians are highly trained and ready to help.
Contact our SERVPRO of East Greenville team at 864-292-3495.
The IICRC explains why Fire Restoration is important after experiencing a fire in your home or business. When a home or business owner prolong the restoration of their home or business after a fire, they extend the effects brought on by the smoke and soot exposure. Professional restoration technicians know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning are delayed. The following is a timeline provided by the IICRC of the effects of fire and smoke on a home.
Within Minutes: Acid soot residues cause plastics to yellow and can cause small appliances located close to the source to discolor in addition highly porous materials like marble may discolor permanently.
Within Hours: Acid residues stain grout in bathrooms while fiberglass bath fixtures may yellow and uncoated metals tarnish, counter tops may yellow and finishes on appliances, particularly refrigerators, may yellow in addition furniture finishes may discolor.
Within Days: acid residues may cause painted walls to yellow permanently and metal can corrode, pit and rust; wood furniture may require refinishing while vinyl flooring may require replacement; clothing can become soot stained and upholstery stains may be stained permanently.
Within Weeks: Restoration costs escalate quickly. Synthetic carpet fibers may yellow or discolor permanently while silver plate can be corroded permanently in addition glass, crystal and china may require replacement due to severe etching caused by prolonged exposure to acid soot residues.
Cleaning up soot residue must be done as quickly as possible. The IICRC explains that during combustion, soot residue and volatile vapors are carried by rising and expanding air to surfaces throughout a structure, and are then deposited onto structural surfaces in the home or business. This process occurs repeatedly until combustion ends, during which soot residue continues building up on surfaces layer by layer. This can make the soot very difficult to remove once restoration technicians arrive on site.
Don't let this be you. Inspect your crawlspace and contact our team at SERVPRO of East Greenville Co. if you need need help.
One of SERVPRO of East Greenville County specialties is water mitigation, and often times we discover a secondary issue while helping home or business owners recover from a water damage event: Mold. In the majority of those instances we are able to be proactive and resolve the mold situation before it can become a major problem. But, there are a few occasions where mold growth can become an enormous problem, and if the source of loss for the water damage is a hot water heater that is located in an unconditioned crawlspace, the chances of a major mold issue increase drastically.
Unconditioned crawlspaces are ideal locations for microbial growth. They are dark, damp, and rarely disturbed. Combine those favorable conditions with even a small, unnoticeable leak from a hot water heater and mold can grow and spread quickly in the crawlspace and may impact other parts of your home. If your hot water heater malfunctions causing a leak it may spray hot water onto the insulation or parts of HVAC unit and insulated duct lines in your crawlspace. Many times, this goes unnoticed until a homeowner begins to notice damage on the interior of the home like warped or buckling flooring. Unfortunately, by the time damage is noticed on the interior of the home there is likely significant damage and probable mold growth in the crawlspace as well. It is important to inspect your crawlspace periodically to prevent major damage from occurring.
Should you notice a leak in your crawlspace and have concerns about any damage it may have caused, contact our team at SERVPRO of East Greenville County. We can schedule a crawlspace inspection to assess any damage and provide you with a plan for remediation.
SERVPRO Ready Plan: Save Time Recovering from the Unexpected
SERVPRO Ready Plan allows the user to create an emergency ready profile of their facility containing information to help speed up response time.
SERVPRO Ready Plan: Save Time Recovering from the Unexpected
Many people have a relationship with their smartphone, and why not? Smartphones are one of the greatest multitaskers ever invented. They allow us to connect with friends and family in a myriad of ways. We can summon transportation, food, information and entertainment with the press of a few buttons. Memories are captured and saved in the moment and then can be sent to or pulled from a cloud. They help to monitor physical activity and provide motivation to keep going to reach that goal. Phones are our friends. Chances are that you may be reading this from a phone right now, and if not, you might be checking your pockets or purse to make sure your BFF is not too far off.
While it is nearly impossible to predict a water damage event, it is now easier to be prepared to respond and recover from one. Thanks to SERVPRO, smartphones can be a great tool during and after a water damage event for risk managers and residential or commercial property managers/owners in Greenville and the surrounding areas. The SERVPRO Ready Plan allows users to create profiles that contain critical information that can help to speed up response time. Setting up an Emergency Ready Profile (ERP) and having critical information readily available will allow SERVPRO of East Greenville County to provide faster service and can reduce displacement /downtime and loss of revenue after experiencing a water damage in your home or business.
SERVPRO Ready Plan Features
Designate priority contacts to have decision makers easily accessible
Indicate location of shut-off valves, access points, and other essential systems
Provides important building information such as Square Footage and parking accessibility
You can download the SERVPRO Ready Plan app here, and SERVPRO of East Greenville County is available to assist in setting up ERPs. Visit our website or call (864) 292-3495.
SERVPRO of East Greenville County provides 24 hour fire and water damage restoration service in Greenville County, SC
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of East Greenville County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 – 864-292-3495
Water Damage Timeline
Within Minutes
Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.
More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. https://www.SERVPROeastgreenvillecounty.com/company-profile
SERVPRO of East Greenville offers some essential tips that you can implement on your own to prevent fires in your home or business. Remember it is important to always be prepared!
Test and Replace batteries on Smoke detectors. New smoke detectors offer a 10-year lift span. If you live in an older home replacing your smoke detectors is a good idea.
Create and practice fire safety plans. Having at least 2 escape routes with exits is important and remember practicing this plan is just as important.
Keep outdoor grills at least 10 feet from your home or business and never leave them unattended
Keep small kitchen appliances unplugged
Don’t smoke when you are tired- you are at risk for falling asleep with the cigarette still burning
Make sure if you use a wood stove or fireplace that the fire is out completely before leaving
Always make sure to have a fire extinguisher in your home or business and know how to use it
Following these safety tips can help keep you safe. Should you become a victim of a fire in your home or business, contact SERVPRO of East Greenville County, our trained professionals will help walk you through restoring the structure of your home or business as well as the contents inside.
If temperatures drop below freezing you may be at risk of frozen pipes which can cause pipes to burst.
Don’t let the time of most wonderful time of the year leave you in fear of what to do should a Water Damage strike your home or business. Winter weather can bring on more than icy roads and slippery sidewalks, if temperatures dip below freezing you are at risk for frozen pipes which can cause a disaster in your home or business.
SERVPRO of East Greenville County has some tips on what to do to protect your home during this holiday season.
Check your property for fallen limbs and branches.
Make sure gutters are cleaned properly and downspouts are turned to allow water to run away from your property.
Tighten handrails and check entryways for slipping hazards, make sure mats are in areas where slipping may occur.
Protect your pipes from freezing by leaving your water dripping and opening cabinet doors to allow warm air to circulate inside cabinets that have pipes inside of them.
If traveling out of town make sure to leave the heat on and have someone stop by and check your home while you are away.
Unfortunately, someone will have a disaster strike during this Christmas Season. Should a disaster strike your home or business, contact SERVPRO of East Greenville County. We have team members available and ready to help!
SERVPRO of East Greenville County arrives onsite to respond to a water damage emergency that has caused significant damage.
Let SERVPRO of East Greenville County be the emergency response team you trust when a water damage invades your home or business and disrupts your life.
We have teams ready to respond to your water damage cleanup needs 24 hours a day 7 days a week.
Our professional team members are trained to assist you with the cleanup and are always willing to walk you through the claim process and answer any questions you may have. As an emergency response team, we have experience handling a loss of any size and will work quickly to get you back into your home or business.
Responding to a loss quickly and starting the water damage cleanup process is important to prevent any secondary damage to your home or business.
Choose with confidence and know that our Emergency Response Team members at SERVPRO of East Greenville are here to help!
SERVPRO of East Greenville County responds to a water damage emergency an a local commercial business.
When a fire or water damage emergency happens will you be READY? None of us like to consider that we will become victims of a water or fire damage disaster. Unfortunately, it could and inevitably will happen to each of us either at our home or at our place of business. It’s extremely important to know what to do in the event of an emergency. As leaders in the Fire and Water Damage Restoration Industry, SERVPRO of East Greenville County is here to help you prepare for an emergency before it happens by offering to assist you with creating an ERP.
What is an ERP?
An ERP stands for an Emergency Ready Program. It is a no-cost readiness plan designed to help home and business owners recover from a disaster faster, which leads to lower recovery costs. Make sure you’re ready and not ruined with our Emergency Ready Program.
Contact our office today for more details on how to get started creating your own ERP.
SERVPRO of East Greenville responded to a Water Damage from a busted pipe during a winter freeze that caused damage to the ceiling a breakfast room
One of the best and safest places to stay during a winter storm is in your home. It is important to remember that there is more to protecting your home and family than stocking the refrigerator with the essentials like bread and milk. Following the tips below will help protect your home when a winter storm strikes.
Many homes have exposed pipes in the attic, crawlspace or basement. These areas are unconditioned and get much colder that other areas of your home. Remember to keep these pipes warm, you can wrap then with a material to help insulate them from dropping temperatures.
It is also important to remember to open cabinet doors in bathrooms and kitchens that have sinks with plumbing underneath to allow warm air to circulate. When cabinet doors remain closed, the temperature can become much colder and can make these pipes susceptible to freezing.
Finally let the water drip slowly from a faucet in your home to keep the water flowing and to help protect your pipes from freezing.
Following these tips will help protect your home when a winter storm strikes.
In the unfortunate event that you suffer from a Water Damage due to a frozen pipe during a winter storm, SERVPRO of East Greenville County is always here to help. Our technicians are highly trained in handling water damage mitigation and will be ready to assist you when an emergency happens in your home.
SERVPRO of East Greenville team member's are ready to help in the event of a storm in Greenville, SC.
SERVPRO of East Greenville County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.
Faster Response
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.
Resources to Handle Floods and Storms
When storms hit Greenville, SC we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of SERVPRO Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
SERVPRO of East Greenville County is an IICRC Certified Firm. Join us as we congratulate our 2 newest IICRC WRT Certified Technicians.
SERVPRO of East Greenville County is an IICRC Certified Firm that believes in training our team members with the knowledge needed in our industry to respond quickly and efficiently to your Water Damage Emergency.
We are an IICRC Certified firm which holds us accountable to a Code of Ethics set by the Institute of Inspection, Cleaning and Restoration Certification. A complete list of the Code of Ethics can be found on their website at https://www.IICRC.org/page/IICRCCertifiedFirm .
As an IICRC Certified Firm SERVPRO of East Greenville County continues to develop our team. We promote education and training for our technicians to enhance their proficiency on each job.
Please help us as we congratulate our 2 newest IICRC WRT Certified technicians Brittany Sanders and Jeremy Williams. We are excited for their accomplishments and the value that each of them add to our team.
Thank you for your hard work and dedication to our SERVPRO team.
Restoring Your Greenville, SC Commercial Property After A Water Damage Emergency
SERVPRO of East Greenville County can assist you with the cleanup after an emergency Water Damage affects your Commercial business in Greenville, SC.
Flooding and water damage emergency’s in your Greenville, SC commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of East Greenville County a call and we’ll be there fast with the help you need.
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Greenville Residents: SERVPRO of East Greenville County Provides immediate service day or night!
SERVPRO of EAST Greenville County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville, SC. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
24-Hour Emergency Service
Faster to Any-Sized Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – 864-292-3495
Commercial Services
There's never a convenient time for Fire or Water damage to strike your Business for Commercial Property in Greenville County. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: https://www.SERVPROeastgreenvillecounty.com/commercial-restoration-cleaning
Join SERVPRO of East Greenville County and make sure you are prepared in the event of a Fire in your home or business.
Be Prepared…Every Second Counts.
Experts agree that every second counts when there is a fire in a home or business. In a few short moments a small flame can become a serious fire. This makes it critical to have an escape plan. According to fire experts, people have as little as two minutes to escape a burning home or building before it’s too late.
Do you have a plan?
Fire is one of the most common disasters, it causes more deaths than any other type of disaster. But fire doesn't have to be deadly if you have early warning from a smoke detector and everyone in your family or business knows how to escape calmly. It is important to be serious about the responsibility for planning for and practicing what to do in case of a fire.
SERVPRO of East Greenville County encourages all of our community members in Greenville, SC to develop their own fire safety plan making sure that the items listed below are part of your plan.
Check fire detectors monthly to ensure they are in working order
Check to see if you have a working fire extinguisher on hand
Train family members or employee’s on how to use the fire extinguisher
Draw a floor plan of your home or business with exits marked.
Establish an escape plan with a meeting place once you have exited your home or business
If you have small children teach them how to escape on their own if you cannot help them.
Make sure to give special consideration to anyone in your home or business that may have special needs.
Practice your plan at least twice a year.
People become survivors when faced with a fire in there home or business when they have working smoke detectors, an escape plan and have practiced it.
Join SERVPRO of East Greenville County and make it a priority to be prepared.
Greenville, SC 24 Hour Emergency Water Damage Service
SERVPRO of EAST Greenville County provides 24 hour Emergency Fire and Water Damage Restoration service in Greenville, SC
SERVPRO of EAST Greenville County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Are Available And Ready to Help Call Today – 864-292-3495
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
This fire loss was cause by a damaged laptop wire.
During a fire every second counts. In efforts to keep our community safe and prepared SERVPRO of East Greenville County is observing Fire Prevention Week. Each year, The National Fire Protection Association (NFPA) set aside a week to focus on fire prevention. The theme for this year is “Not Every Hero Wears a Cape. Plan and Practice your Escape!”
According to the NFPA, you may have as little as 2 minutes to escape from a home after the smoke alarm goes off.
Do you have a fire escape plan?
- Repetition makes perfection, coming up with an escape plan and practicing with your family can help you be prepared in case of a real emergency.
Have you changed your smoke alarm batteries within the last year?
When properly installed and maintained smoke alarms can be life savers.
According the American Red Cross 7 People die everyday from home fires and 36 people suffer injuries as a result of home fires.
How are you prepared for a disaster? For more information on escape plans, smoke alarms and fire prevention week visit firepreventionweek.org.
At high levels, carbon monoxide can kill people in minutes.
You can’t see it, smell it or feel it but at high levels it can kill a person in minutes. Often referred to as CO or the Silent Killer, it is found in fumes produced any time you burn fuel in cars or trucks, small engines, stoves, lanterns, grills, fireplaces, gas ranges, or furnaces.
According to The Centers for Disease Control and Prevention (CDC) CO can build up indoors and poison people and animals who breathe it.
It has no smell and you can’t see it, so how would you know when you come in contact with Carbon Monoxide?
SYMPTOMS:
Dull Headache
Weakness
Dizziness
Nausea/Vomiting
Shortness of Breath
Confusion
Blurred Vision
Loss of Consciousness
According to the CDC, it is estimated that more than 400 Americans die a year due to unintentional CO poisoning.
Everyone is at risk for CO poisoning. Infants, the elderly, people with chronic heart disease, anemia, or breathing problems are more likely to get sick from CO.
Ways prevent CO poisoning in your home:
Have your heating system serviced annually
Install a battery-operated or battery back-up CO detector in your home
Do not use portable flameless chemical heaters indoors
Never patch a vent pipe with tape, gum, or something else
When using a generator, use a battery-powered or battery backup CO detector in your home
How can I avoid CO poisoning from my car or truck?
Have a mechanic check the exhaust system of your car or truck every year
Never run your car or truck inside a garage that is attached to a house even with the garage door open
SERVPRO of East Greenville County is dedicated to helping you keep your home safe. For more information about Carbon Monoxide go to cdc.gov.
Water Damage is common and at SERVPRO of East Greenville we handle water damaged property almost everyday.
One of the most common problems with water damage is mold. It can be as simple as a roof leak or a leaking water line, that lead to other and much larger problems on the property.
At SERVPRO of East Greenville we know that immediate action is required to prevent mold growth so how can you do your part?
BE ALERT
Be on the lookout for visible mold
Strong must odors; this may indicate mold is present
Any evidence that past moisture that may have caused undetected mold growth
Excessive humidity
Mold can cause health effects and can cause significant damage to your property. Every mold situation is different, at SERVPRO of East Greenville we take the proper steps to make sure you receive quality service.
Hurricane season is approaching and even though we’re in the upstate we feel the effects of the coast. Heavy rains from a thunderstorm can cause flash flooding, and high winds can damage homes and cause severe damage.
The most important part about preparing for storms is educating yourself on what to do before, during and after thunderstorms. Know the difference in a thunderstorm watch and a warning to take the proper precautions.
Severe Thunderstorm Watch: Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a warning is issued.
Severe Thunderstorm Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.
Learn your local community emergency warning system. It’s best to have plans in place to make sure, in case of an emergency, you are prepared.
Preparing for Thunderstorms:
Communicate with members in your household or business thunderstorm and lightening safety
Pick a area in your home of business to gather during a thunderstorm. Make sure this is away from glass windows or glass doorways
Consider specific needs in your household or business. Age, Disabilities, and/or any pets? If there are animals ensure that outside buildings that protect them are secured
Put together a kit with necessities in case of an emergency like water, flashlights, portable chargers, a first aid kit and blankets
American Red Cross has a downloadable Emergency app for iPhone and Android that provides weather alerts, map with open Red Cross shelter and an in-app toolkit.
This season, we our community will be ready and prepared thanks to SERVPRO OF East Greenville.
Fall and Winter weather is approaching and that means it’s almost time to light the fire place, pumpkin candles burning throughout the house and maybe a few heaters plugged in too. While enjoying the joys of the season it’s important to make sure you and your family or business are taking the right precautions to stay safe in case of a fire.
September is “National Preparedness Month” according to ready.gov the purpose is to “promote family and community disaster and emergency planning now and throughout the year.”
It’s best to have plans in place to make sure, in case of an emergency, you are prepared. A great way to start is by putting together an emergency plan with your household.
While developing your plan decide on the following questions:
What is our shelter plan?
Where will we meet when we are all out of the house or building?
What is the evacuation route?
How will we get out of the house or building?
What is my household/business communication plan?
What will be the line of communication to know that everyone is safe?
Consider specific needs in your household or business.
Age, Gender, Disabilities, Languages spoken and/or any pets?
Fires can be extremely dangerous; the best way to ensure the safety of the people involved is to have an effective plan set in place. Throughout the month remember to use the hash tags #BeReady and #PreparedNotScared. Happy Safe Holidays!
The Building Safety Industry is a field ripe with opportunities for those looking for a new career. The ICC has many tools to help you get started.
Week two of the International Code Council Building Safety Month’s theme is Ensuring a Safer Future Through Training and Education. The week highlights the various careers that are a part of the building safety industry and the education and training paths that are available to join the industry.
In 2014 the National Institute of Building Sciences conducted research and determined that the building industry will lose 80% of its skilled workforce over the next 15 years. So, there is a tremendous opportunity for job seekers to start a successful career. There are many specialty positions in the building safety industry including:
A building inspector inspects structures to determine compliance with the various building codes and standards adopted by the jurisdiction.
A building official manages the development, administration, interpretation, application, and enforcement of the codes adopted by their jurisdiction.
A special inspector provides a specialized inspection of structural material fabrication and placement, such as poured concrete, structural steel installation, and fasteners, etc.
A permit technician assists in the issuance of construction and development permits to ensure compliance with the provisions of a jurisdiction’s adopted regulations and codes.
A fire marshal develops and delivers fire prevention and implements public fire safety programs that provide for inspections of occupancies for life safety and fire issues in accordance with codes and standards adopted by their jurisdiction.
A plumbing inspector inspects the installation, maintenance, and alteration of plumbing systems complete with their fixtures, equipment, accessories, and appliances.
The International Code Council also has several tools to help you learn about the various careers and see which one is right for you.
ICC Building Safety Month Week 1 focusing on following codes to reduce preventable disasters.
The International Code Council’s Building Safety Month is back. And 2019’s theme is “No Code. No Confidence.” With week one focusing on how building codes proactively help a community be proactive in disaster recovery. Preparing for disasters: Build strong, build smart.
But why do I need someone else to tell me what and how I can build on my property?
The simplest definition of building codes is that they are the minimum safety standards when building a structure. Electrical wiring, sanitary systems, structural, and other aspects of building construction each have the potential for incident. Building codes do not entirely remove the possibility of an accident, but they do significantly reduce risks and improve safety.
Building codes also protect you, your family, your community. Let’s say that you decide to build a patio that wraps around your house. You could forgo getting the proper permits and build without following any codes whatsoever. You could also face fines and be subject to local jurisdiction’s decisions on criminal charges, or be held liable if anyone is hurt due to part of the patio collapsing. Following building codes can help to protect you from legal action in the event that something goes wrong. As stated earlier, building codes are the minimum safety standard, so why would you not want to follow them to protect your family. They can ensure that proper wiring or plumbing is used, significantly reducing the chances of something terrible happening. Codes help to protect the community if a disaster does occur. Going back to the patio example, let’s say the add-on to your home is not built to code and is too close to a neighbor’s house. And the grill starts a fire that spreads to the roof of the patio, and because the structures are now so close, the fire spreads to their home. And if codes were not followed during the construction of their home, it could continue to spread across the entire neighborhood. While it seems unlikely, it has happened before, and that is the reason building codes exist.
So to answer the question of why you need someone to tell you what and how you can build on your property; previous experience. Learn from others’ mistakes and reduce your risk. Following building codes allow you to build with confidence.
FEMA recommends cleaning your dryer vents at least once per year. But you may have to do it more often based on your family's needs.
History is full of notable duos; Lewis and Clark, Sonny and Cher, and Batman and Robin. But only one pair makes a difference in our lives almost daily: The Washing Machine and the Dryer. We’ve gone over a simple way that you can take care of your washing machine to prevent water damage, and now the dryer should share the spotlight too. After all, it does so much for us besides just dying clothes. Wrinkly shirt pants the morning of a job interview and you don’t have time to iron, or you just want a warm and comfy to snuggle under while you binge watch a certain show that talks about Winter all the time. The Dryer is there for you, be there for it.
One of the easiest ways that you can take care of your dryer is to clean the lint screen after every load. This ensures that your dryer is working efficiently and safely. If you use dryer sheets, you may have to do more than just a quick wipe down of the filter. Experts have said that the sheets can cause a slight build up over time that is not easily removed, and you can test your lint filter by pouring a small amount of water over it, and if the water pools anywhere you can gently clean the screen with a brush in warm, soapy water. Just be sure to thoroughly dry it before the next use.
But dyer filters are not the only part that you need to clean, those screens filter lint and other material, but it does go somewhere and exits out of the dryer vents. And those do need to be cleaned on occasion; the frequency depends on the load sizes and how much you use the dryer. Start with the exit vent, as these can be inviting to animals of all kinds. Lower vents can attract small rodents, and higher vents can make nifty places for birds’ nest. Once the exit is clear you can focus on the link inside of the vent pathway. There are a few ways that you can do this. You can use an air compressor to blow it out, but that can be messy. There are vacuums that have brush attachments but are limited by the length of the hose on the vacuum. You can purchase flexible brushes with extendible wands; these can work at both ends of the vent. There are even professionals that can provide this service just search “Dryer vent cleaning near me” to find one for you.
Keeping a clean dryer vent will help to improve the efficiency and lifespan of your dryer, but the ultimate reason is for safety. Lint can build up in the vents, and according to the National Fire Protection Agency, more than 15,000 dryer fire happened in the US during 2010 with clogged filters being the leading cause. Our franchise has had to perform our fire and smoke restoration services to homes affected by fires that started because of a dryer. And several years ago, I lived in an apartment community when the laundry facility caught fire because several of the dryer vents were clogged. So dryer fires are a serious issue.
Making the investment in cleaning or having your dryer vents cleaned is one way that you can take care of your dryer and keep your family and property safe.
The differences between a watch and a warning are drastic when dealing with tornadoes. Make sure your family understands them.
I was eights years old when Hurricane Hugo tore through the Upstate of South Carolina. It was one of the scariest days of my life. My mother and I lived in a trailer at the time, and I could hear the wind rattle the walls over the sound of the rain pounding the metal roof. The power was out, and we were listening to a battery-powered radio, as it repeated the various warnings and watches across the area. The announcement came over about a severe storm warning and a tornado watch for the area we lived in. My mom said we would be fine. Less than 30 mins later we were now under a tornado warning. We began scrambling to gather our pets and get in the car to drive to our neighbors’ house, but we were too late. A roaring train sound came through, and everything began to shake. My mom grabbed me, and we ran into the bathroom and jumped in the tub. When suddenly we were flipped.
Our trailer had been flipped over, and it could have been much worse if not for the pins that did hold. But it was over quickly and those few moments are a blur. Our home was all but destroyed after whatever hit us passed, my left arm was broken, my mother had a few broken ribs and a bad cut, and our pets didn’t survive.
I did not share this story for sympathy, instead to help show the importance of understanding what a watch or a warning means when it comes to severe weather. Had we taken action when the watch was issued, things may have happened differently.
Tornado Watch: Tornadoes are possible in and near the watch area. A watch area may be vast, spanning several counties and sometimes states. If a watch is issued in your area, start to prepare for severe weather. Check to make sure that there are supplies and that the designated safe area is ready, as well as confirm that everyone understands the plan.
Tornado Warning: A tornado has been spotted or indicated by radar inside the designated warning area. Warning areas are smaller and have shorter time intervals than watches. If a warning is issued for your area, take action and seek shelter immediately. Keep updated with weather alerts to be certain when the warning has expired.
Please learn from my experience and make sure that your family or coworkers understand the difference between a watch and warning, and make sure to have a plan in place.
No matter if you choose to go with a simple or elaborate firepit, make sure to make your design with safety in mind.
Spring evenings are my favorite time to utilize the fire pit in the back yard. The night air is still a little crisp, and the bugs are not in full terrorize mode. Lighting the fire, pouring a drink, and putting on some ‘90s rock music are the keys to my paradise. And I hope that you enjoy relaxing by your fire pit as much as I do. Oh, you don’t have a fire pit, but I bet you want one now.
If I have managed to spark any interest in setting up a fire pit, be sure to check out the following safety “Do’s and Don’ts” from Nationwide Insurance.
DO: Build your fire pit on a level surface
Make sure the ground or surface is even to reduce the risk of fire escaping beyond your fire pit. The level ground also reduces the risk of someone stumbling or items rolling into the fire.
DO: Keep the fire at a safe distance
To keep your fire from causing damage, build the fire pit at least 10 feet from your home, fences, trees and the like. Portable fire pits are great but do not be tempted to relocate it inside a garage or covered porch if it happens to rain.
DON’T: Use gasoline or lighter fluid
Never use gasoline or kerosene to start your fire; such fuels can cause a fire to get out of control quickly. Instead, use dry wood as kindling that doesn’t extend beyond the edge of the pit.
DO: Monitor guests around fire pits
Make sure guests maintain a proper distance and don’t exhibit risky behavior. Keep close tabs on children and pets.
DON’T: Build a fire pit with river stones
Smooth stones from river beds may have absorbed moisture over time and can heat rapidly and explode. Instead of river stones, build your fire pit with dry, rough rocks.
DO: Check the weather report
Avoid using your fire pit on windy days, since flames or embers can spread to your home, yard and nearby trees.
DON’T: Leave a fire unattended
Even if your fire pit is small, flames can spread quickly if left unattended. Monitor at all times.
DO: Put your fire out safely
Once you extinguish your fire with water, gently stir and spread the ashes to cool. Leave only when they’re cool to the touch.
DO: Have an emergency plan
Keep a fire extinguisher, garden hose or bucket of sand close to douse the fire in case it gets out of hand. If you can’t put it out quickly, call 9-1-1.
Following these best practices will help you to keep your sanctuary a safe and relaxing place. Now if you would excuse me, I am off to cut some firewood and purchase a few bags of sand.
Replacing the water supply line hoses to your washing machine is a way that you can reduce the risk of them leaking or worse, bursting.
Of all the chores around the house, laundry seems to be the most daunting task. It never seems to end, and I am only responsible for my laundry, I cannot fathom what those with families go through. But no matter your family size, your washing machine is one of the hardest working appliances in your home and needs some TLC now and then. Your car requires maintenance; change the oil, rotate the tires, flush the radiator. Shouldn’t the appliance that makes sure your clothes are clean deserve the same?
A simple way that you can maintain your washing machine is not to overload it with items to clean or detergent. Suds and bubbles flowing out of a washing machine make for fantastic ’80s and ‘90s sitcom laughs, but they can cause significant issues. On top of the apparent water damage, laundry detergent can stain or bleach flooring and can lead to delamination. Putting too many items in a washing machine is another potential disaster waiting to happen. The barrel may become unbalanced and force the machine to rock and potentially jar the water supply connections lose. Preventative action can go a long way to maintain the life of an appliance.
One of the best ways that you can show your washing machine some love is to change the water supply line hoses around every five years. Over time these hoses can become weak or brittle, and risk cracking or bursting. And can create a tiny leak that can cause long term water damage, or a burst hose can rapidly unleash gallons upon gallons of water flooding multiple rooms and creating significant water damage. Neither of these options sounds very pleasant, and while replacing the supply line hoses will not 100% prevent either one, it does lower the risk substantially.
There is no “best” type of hose to pick as the replacement, as each manufacturer and model of washing machine are very different. That is why it is best to consult your washer’s owner’s manual before you make any decisions. You can also check out the manufacturer’s website to view any certified service suppliers to perform the hose exchange for you.
Take care of your washing machine just like you would a vehicle, and just like a vehicle, it will take care of you for a long time. If your washing machine or any other appliance in your home has a malfunction and causes water, fire, or smoke damage contact our SERVPRO of East Greenville Team.
Testing a smoke alarm once a month will help to determine when the batteries need to be replaced.
Daylight Saving Time began a few weeks ago, and hopefully, you and your family have adjusted by now. Everyone is feeling as rested as they can, eating at the “right” time, and felling “normal.” But do you have a nagging sensation that you have forgotten something? Have you changed the batteries in your smoke detector since the time change? Since the last time change? In the past 365 days? When was the last time you changed the batteries or at least checked them?
There once was the idea that you should change out the batteries in your smoke detector every six months, and you used the changing of the clocks as a reminder. But batteries have changed, and smoke detector technology has also changed. So, are every six months guidelines even applicable anymore? That depends on who you ask.
In 2015 Consumer Reports answered a reader’s question about how often they should replace their smoke alarm’s batteries, and the answer was a little vague: “It’s true that a lithium 9-volt battery will probably last longer than an alkaline 9V (which in turn should last longer than a carbon-zinc 9V). But how much longer depends on a smoke alarm’s power drain.” But they also stated that the conservative six-month time frame was out of caution and safety and that is why it still a good idea, and if the old battery still has power use it for something that is not related to safety. That is good advice; you are still changing out the batteries but saving cost elsewhere. But you may want something a little more concrete for an answer.
On the other hand, the National Fire Protection Association (NFPA) have a few different recommendations and best practices to maintain the smoke detectors in your home. They recommend replacing the batteries in smoke alarms with removable batteries at least once a year, and smoke detectors with non-removable ten-year batteries are completely replaced after ten years. Testing the alarms once a month is recommended to ensure that they are working correctly, no matter what type of smoke alarm you have. And if you hear a smoke alarm chirping that indicates a low battery and it needs to be replaced (not just removed, so the chirping stops).
So the “every six months” rule may be antiquated because of changes in technology, but safety doesn’t change. Testing the batteries once a month and replacing them once a year can help to ensure your family’s safety and peace of mind. Besides, you can still use the beginning or end of Daylight Saving Time to schedule the replacement.
A downspout is a great way to prevent rainwater from saturating the ground next to your property.
If you are like me, the sound of pouring rain is very relaxing, almost nap-inducing. But have you ever heard it sound like that you are in the middle of a monsoon and look out the window to see that it is only a light drizzle? Your gutters may be overflowing causing water to pool against your foundation. Now if this sounds familiar, we do have a previous blog touting how important it is to take the time to care for your gutter. Now, this blog is dedicated to the Downspout, one of the true heroes of preventing water damage in your basement or crawlspace.
A downspout is a vertical pipe that attaches to your property’s gutters and navigates the flow of water off of a roof and away from the base of your home. Sometimes a downspout is connected to a yard drainage system or sewer, but most redirect the water into the ground to be absorbed. Downspouts are centuries old; it is believed that the first water spout was built in 1240. They became part of one of the most intriguing features of gothic architecture, the gargoyle, decorative stone carvings and statues built onto the walls and roofs, with the statue’s mouth acting as the downspout to protect churches and castles from erosion. In fact, in architecture terms, the word gargoyle only applies to figures that serve as downspouts, all other stone carvings of creatures that are solely for decoration are referred to as a “grotesque.”
Modern downspouts not only prevent erosion, but they also prevent water from depositing against a structure and potentially entering via wicking, cracks, and other entryways like crawlspace doors. A finished basement can flood, damaging the floors, walls, and furniture. Standing water in crawlspace can elevate moisture levels, increasing the chance for microbial growth and negatively affecting the air quality inside your home. That is why it is important to make sure that your gutters are free of debris, and why you should put a significant amount of thought into how you design your flowerbeds that are close to your home. Checking the gutters after a severe storm can help catch debris from clogging a gutter or downspout, and that can prevent rain from overflowing from the gutters and depositing near your foundation. You might inadvertently create a dam out of mulch, forcing the water to pool too close to your home and cause the issue that you are trying to prevent. You can also purchase attachments that will extend the pour point and give you more control of where the water flows out of the downspout.
There are multiple ways that you can protect your home or property’s crawlspace, foundation, and basement. And having a well placed and maintained downspout is a fantastic addition to your arsenal.
If water from excessive rain and any other reason has flooded your basement or crawlspace, call the SERVPRO of East Greenville County team at 864-292-3495. We are #Ready to provide you with mitigation services and help you make it “Like it never even happened.”
The primary purpose of the bathroom exhaust fan has been lost over time. It is actually there to control the moisture levels in the bathroom.
Homeownership can be exhausting. So many things beak or need updating, regular maintenance, and the bills. Sometimes it can be hard to tell if you own your home or if your home owns you. And it can be very easy to think a small repair can be put off and ignored, that is until it turns into a huge unavoidable issue. Let’s take a look at one such item; the bathroom exhaust fan.
The bathroom exhaust fan is the best friend you never knew you had, and you will miss him when he is gone. But it is only a small problem, right? Yes, it does help control odors in the bathroom, and when you spray all of those cleaning solutions in the sink and tub, it helps to pull those odors out too. You can buy candles and air fresheners, and open the nearest window while you are cleaning, that is cheaper and more convenient than paying to have it repaired or replaced. But what about the real purpose for the bathroom exhaust fan, the one that can help save you thousands in repair cost? I bet you are listening now.
Odor control is the most noticeable function of the exhaust fan, but it is moisture control that is the real benefit that it provides. Those long, hot showers after a long day that fog up the mirror, well they also “fog” up the walls and doors. The fan helps to quickly adjust the moisture levels in the bathroom, making the bathroom a less ideal environment for mold to develop. Some wooden doors and flooring types may also be prone to warping if they absorb too much moisture, the fan works to keep those intact too. A warped door can be a pain, but if the floor warps in the wrong spot, it can lead to the toilet leaking and even more water damage throughout the house.
So, although it may seem like an insignificant item that is easy to keep at the bottom of the “to-do” list, you should give the bathroom exhaust fan a little MVP treatment every once in a while. Dust it when you clean the bathroom, and if it breaks, get it fixed ASAP. After all, it is working in the background to save you money, just like a good friend.
The SCEMD app is a great tool that allows users to create plans and stay up to date on weather alerts.
March 10th through the 16th is Severe Weather and Flood Preparedness Week in South Carolina. The week is designed to reinforce that severe storms, tornadoes, and floods can have a significant impact on our state, and as residents, we need to take the proper safety precautions. The National Weather Service and the South Carolina Emergency Management Division (SCEMD) co-sponsor the week to promote awareness of the procedures that can help keep you safe during severe weather.
Meteorologists can track weather patterns to predict severe thunderstorms and flooding, but tornadoes are much more difficult to anticipate, and warnings may only be issued within minutes before striking. That is why it is essential to develop and practice an Emergency Action Plan at home and work in order to be as prepared as possible in the event of a tornado. Participating in tornado drills will help ensure that your family and co-workers are on the same page and know what action to take as well as their roles afterward. On Wednesday, March 13th at 9 AM there will be a statewide tornado drill, along with broadcast stations testing their emergency alert systems.
In South Carolina, the majority of tornadoes occur between March and May, but the ideal conditions for a tornado can happen at any time. That is why the National Weather Service has provided the following advice:
Before a Tornado
Be alert to changing weather conditions.
Listen to NOAA Weather Radio or commercial radio or television newscasts for the latest information.
Look for approaching storms.
Look for the following danger signs:
Dark, often greenish sky
Large hail
A large, dark, low-lying cloud (particularly if rotating)
Loud roar, similar to a freight train
If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.
During a Tornado
If you are under a tornado warning, seek shelter immediately.
Get indoors to a pre-designated shelter area such as a basement, storm cellar or the lowest building level. If there is no basement, go to the center of an interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls.
If in a vehicle, trailer or mobile home, get out immediately and go to the lowest floor of a sturdy, nearby building or storm shelter.
If unable to get indoors, lie flat in a nearby ditch or depression and cover your head with your hands. Be aware of potential flooding and flying debris.
Never try to outrun a tornado in your vehicle. Instead, leave the vehicle immediately for safe shelter.
After a Tornado
Use the telephone only for emergency calls.
Avoid downed power lines and report them to your utility company.
Stay out of damaged buildings.
The SCDME also has an application to help you prepare and keep up to date during severe weather conditions. It is available for iPhone and Android operating systems.
Fire can quickly spread from a chimney to the rest of a structure. Preventative maintenance can significantly reduce the risk of a fire.
In the ten years that I have lived in my home, I have used the fireplace only a handful of times, and all but two of them were when the power went out during a winter storm. I am sure that many of our readers get a lot of usage out of their fireplaces, even when it isn’t that cold outside, but how many of you regularly have your chimney professionally cleaned? Thoroughly cleaning your chimney can provide you with a few benefits, including the safety and health of your family.
A chimney's purpose is to provide ventilation from the gases or smoke that generate from a device used to heat materials such as a stove, boiler, or fireplace. And over time and with each use a substance called creosote can build up on the inside walls of a chimney. In addition to being flammable, creosote reduces the airflow of a chimney, and that can prevent toxins and smoke from properly clearing from your home. As I mentioned, creosote is flammable. And a flammable substance that can be that close to a source of heat could lead to disaster. A burning ember from the fireplace can float up to a deposit of creosote and cause it to ignite, and the fire can quickly spread through the chimney and affect your home. A regularly maintained chimney can help to limit your family’s exposure to harmful gasses and help to prevent fires.
The buildup of creosote is not the only reason to have your chimney cleaned. Animals such as birds and rodents can nest in chimneys and being with them other flammable materials or block the pathway of toxins and smoke. So if you are like me and rarely use your fireplace, you may still need to consider a professional cleaner inspect it just in case you decide, (or have to) use your fireplace.
Clean chimneys have other benefits such as more efficient heating and lower power bills during the colder months. But the increased safety is well worth the time and cost to find a professional chimney sweep and start a cleaning routine. Cleaning chimneys may not be one of the services that SERVPRO of East Greenville County provides, but if you are having trouble finding a service provider, we will be glad to help you out.
Hanging insulation can be both a symptom of one problem or the beginning of another. And it is best to act if you spot it quickly.
While at first glance you would think the big issue is the wet subfloor. (And you’d be right) But, it is the thing that may not stand out to you that can lead to the next giant issue. Although it is only in the top left corner of this photograph, the hanging insulation is the real star. Yes, the subfloor is soaking wet, and if you were to spot this underneath your home, you would be swift to take action. But if you see insulation hanging in some spots of the crawlspace, you may not give it a second glance. Hanging insulation could be a symptom of water damage, but it has the potential to cause microbial growth under your home without you ever having any water damage. If the hanging insulation reaches the ground, it can wick up natural groundwater from rain, and over time that can saturate that piece of insulation and possibly spread to other materials that it touches. Unconditioned crawlspaces can be ideal locations for mold to grow, they are dark, probably humid, and most people never go into the crawlspace unless they have to. The moral of this story is that if you or a service provider see hanging insulation, it may be best to contact a professional like SERVPRO of East Greenville County to inspect your property and prevent issues before they start.
Water can cause more damage to the rooms below where a loss occurred. It is always a good idea to consider calling a professional mitigation company.
Mornings can be hectic. You have to make sure the kids are getting dressed for school, check out the traffic reports to make sure that you don’t have to change your commute, make breakfast, and all while making sure that you are ready for the day yourself. Sometimes the during the controlled chaos you may not notice that one of your younger children is performing their very first science experiment focusing on the “flushabilty” of their toys. This was recently the case for one Greenville, SC resident.
A busy working mom trying to get two of her children on their way to school plus a very curious, and quiet, toddler and his action figures and stuffed shark and a toilet. What could possibly go wrong? Turns out a lot.
A second-floor bathroom, packed to the brim with superheroes, building blocks, and one stuffed shark. Oh and gallons and gallons of water with nowhere to go but the living room below.
The homeowner had left to take her kids to school and daycare when she realized that she had forgotten something very important for work and needed to rush home. She opened her door to see that the ceiling fan in the living room had upgraded itself to now have a waterfall feature. The ceiling was saturated, the walls were soaked, and the furniture in the living room also drenched. The forgotten item turned out to be a blessing in disguise, but had she not come home the toilet would have run until the afternoon, but instead, she was able to turn the water off to the toilet. Imagine the damage that would have caused.
The homeowner made three calls: one to work, one to her adjuster, and one to SERVPRO of East Greenville County. Our team was able to be on site within 30 minutes of her call and started working immediately. The standing water was extracted, while air movers and dehumidifiers were placed to dry out the floor, wall, and ceiling. Unfortunately, the many of the materials were too saturated to reach a dry standard within a reasonable amount of time, and our production manager recommended that the flooring in the bathroom and ceiling in the living room below be replaced. SERVPRO of East Greenville County always places and focus on repair and restore versus remove and replace, but sometimes replacement is the more cost-effective action plan. This was one of those times, we may have had to run drying equipment for several more days, and it still may not have reached dry standard without risking further damage to the other materials. The decision to remove and replace the flooring in the bathroom and living room ceiling reduced not only the cost of mitigation but also the amount of time that the homeowner and her family were displaced from their home.
SERVPRO of East Greenville County does have access to advanced technology and techniques, but it is our experienced team that adds the most value for our customers when they need us.
Carpet delamination can be caused by not correctly treating materials after a water damage event in your Greer, SC home or business.
Heavy rain, flooding, or malfunctioning appliances can cause a great deal of damage to your home and property. Ruining hardwood floors, paint, furniture, and carpet, especially carpet. We receive many calls asking what steps can be taken without having to use a professional restoration and mitigation service. The answer is “a lot.” But, the benefits of using a highly trained, experienced, and accredited service provider significantly outweigh the savings of a DIY effort. One of the most significant benefits is the proper treatment and drying of materials, including carpet. Quick and correct action can be the difference between spending a little now and paying a tremendous amount later because some of the effects of water damage are not instant, some take their time. And if not accurately handled they can accumulate a cost many times of the original incident. One such issue is Carpet Delamination.
What is it?
Carpet delamination is when the primary and secondary backings of a carpet separate.
How does it affect carpet?
After a carpet becomes delaminated, it is no longer securely attached to the floor. In fact, it is technically two sperate elements: the top layer, which is the visible portion of the carpet, and the bottom layer that contacts the pad or another flooring. Since the layers are no longer secured to each other, they can shift and move apart. This causes wrinkles or the carpet to pull away from the wall, or other non-aesthetic issues like safety hazards.
What causes it?
There are many causes of delamination including improper installation, heavy weighed traffic, and moisture. We are going to focus on the various moisture related instigators of damage to carpet.
Flooding
Whether it comes from heavy rains, plumbing, or an appliance, over saturation of water on carpet can end up being devastating. And it is not just the immediate damage of the standing water that requires concern; pollutants in the water can negatively affect the adhesive that bonds the primary and secondary backing. Cleaning solutions such as dishwasher liquid, laundry detergent, and other cleaning products can dissolve adhesive, sometimes quickly based on concentration. Microbial growth from absorbed water can feed off the adhesive, breaking it down over time.
Urine
If any of your furry family members have an accident on the carpet it paramount to take action as fast as you can. Urine starts out acidic and eats away at the carpet fiber and latex. But over time it turns alkaline and causes even more damage to the threads and glue.
Cleaning Supplies and Treatments
Cleaning solutions that come from malfunction appliances are one thing, but what about the chemicals that you often use on your carpet? You know the ones that you use to clean up pet or wine accidents. It just as important to properly utilize those items and follow the directions and recommended treatment times. If you leave a spot remover on too long, it can begin to dissolve the adhesive, even if it is only that spot. Powdered odor remover can lead to issues as well, foot traffic can push the powder to the base of the carpet, making it harder to remove and that can potentially become food for microbial growth even in the smallest amounts of water. If you clean your carpet yourself, it is a must to make sure that it is dry, there isn’t a lot of light that gets between the layers of carpet making it ideal for microbial growth if there is moisture.
Knowing some of the causes of carpet delamination can make you feel like you have to be vigilant 24/7 and not allow anyone or pet on your carpet. But it does not have to be that way. Proper care for your carpet, including the occasional cleaning by a professional, can extend the life of your carpet and prevent it from being cut short. If you there is a water event in your home or office contact an experienced mitigation specialist to ensure that carpet and other materials reach the dry standard and focuses on restoring what can be saved. Now relax, take your shoes off, clench your toes and feel the carpet between them. After all, it isn’t there just for looks.
Winter Weather May Make Its Return to Greenville, SC
2019 is two weeks old, and it still feels like 2018 for some reason. I think because it has been wet. Well, brace yourself Greenville, because this weekend looks to be a re-run. Or is it?
Currently, meteorologists are saying that there may be a slight chance of snow. Not sleet, not freezing rain, not ice, but the fun stuff. The stuff that you can make forts, people, and projectiles out of. The stuff that is less likely to knock out your power so you can still binge watch that show about the dragons and drink hot chocolate. You know SNOW.
So, let’s all get prepared folks. Buy your milk, bread, and eggs. Order your sleds online with express shipping. The more we hope and prep the higher the chances are right, right? Slim chance or not, like Han Solo said: “Never tell me the odds.”
Just do not forget to make preparations in your vehicle and around your home or office. Check out some of our past blogs for vehicle essentials and tips on how to help keep your pipes from freezing. If it does snow, focus on enjoying it rather than worrying.
In the event that something goes wrong making the hot cocoa, your kids track so much snow onto your carpet, or if your pipes do freeze and burst, give us a call. We’ll be #ready no matter rain, sleet, and yes even in the snow.
Christmas has come and gone, and it is almost the new year. Now it is nearly time for the big post-holiday cleanup. Which by the way, is my least favorite part of the whole thing and the reason that I use the “simple and tasteful” approach when decorating my home (even though I love it when others go all out). And if you use a real tree to bring the holiday joy, you may wonder what options you have when it comes to disposing of the ol’ Tannenbaum. The great news is that residents in our area have an eco-friendly solution at the ready.
Once again Greenville County is offering a Christmas Tree Recycling Program that includes curb pick-up (check for availability in your area) and drop-off locations across the county. Just make sure that all trees are free of tinsel, ornaments, and lights. There are several places to drop off your tree including Simpsonville City Park, Travelers Rest City Hall, and Greenville’s recycling centers. Making it easy and convenient to properly dispose of your tree.
Why is it important to properly dispose of your tree?
The week between Christmas and New Year’s Day can be a hectic time. You may have to go back to work on a short week and have a lot to do in a little time, or you may be off and spending time with family and enjoying your new “toys.” It can be easy to forget to water the tree, after all, Christmas has passed and it can seem less important to make sure the tree is vibrant and green. But it is imperative to make sure that your tree is still adequately cared for until it is removed from the house. A dry tree has a significantly higher risk of becoming a fire hazard.
So make sure to monitor the water levels daily. If you run your fingers through the needles if they feel brittle and fall off easily into your hand, the tree is too dry and should be removed from the house. Experts suggest that a properly cared for tree can stay fresh for three to four weeks, after that its chances of drying to an unacceptable and unsafe level. Keep that in mind if you like to buy your tree early in the holiday season.
Make your post-holiday a safe one and help start off 2019 incident free by properly caring for and disposing of your Christmas tree.
Standing water stood between an HVAC repair tech and repairing a Taylors, SC heater. We were able to extract the water the same day they called us.
Water does not have to rush in from a flood or run down the walls from a busted pipe to be a huge problem. Sometimes it can just sit there unnoticed and then bring your plans to a grinding halt.
A homeowner in Taylors, SC recently learned this lesson after their HVAC system began to have issues shortly after the recent snowstorm. The HVAC system slowly started to shut down, and while the weather in the upstate has been slightly above average for this time of year, the homeowner knew he needed to get this taken care of ASAP. They called a service specialist and made an appointment right before they were planning to go out of town for the holidays and assumed that everything would be ready and repaired soon. The next problem arose when the HVAC tech opened the crawlspace and saw inches of standing water between the entrance and the unit that needed service.
The service tech contacted the homeowner and told them that they could not perform the repairs until the water was removed. And understandably so, there is no way to know how long the water had been there and what type of pollutants had begun to grow, or where the water came from? Was it from the recent snow and rain or a leak from a pipe? The homeowner called SERVPRO of East Greenville County to extract the water from the crawlspace and needed it done quickly. We were able to perform the service the same day, which included laying down a temporary plastic liner, so the HVAC tech was not crawling and working in mud and allowed for the technician to complete the repairs to the HVAC unit that same day. And the homeowner was able to go on their trip without worrying about their family not having heat when they returned home.
The standing water in the crawlspace was a different kind of an emergency, the property was not necessarily in jeopardy, but there was a lot at stake. So be sure to check your crawlspace a few days after a major weather event or water incident inside your home.
There was so much standing water in the attic of a Greenville, SC business that it was pooling behind the paint on many of the walls.
There is never a good time to discover that you have a leak in your roof. That being said, there is also never a good time to discover that you have several leaks in your cigar shop’s roof. Add several inches of melting snow and ice to come running down your walls and through your light fixtures, and you’d have a pretty bad day.
Luckily when the business owner called his landlord, his landlord called SERVPRO of East Greenville County, we were already in the area handling another emergency call. Our production team leader rushed over to scope out the full situation, and our team was there with air movers, drying mats, and ready to extract the standing water in less than 90 mins after getting the call.
Our production team leader noticed that the shop’s ceiling was shallow compared to the height of the building, and even though repairing roofs is not our specialty, he thought he better check on how severe the damage is and try to identify the source. This was when he discovered that there were several pools of standing water in the attic of the building and took swift action to extract the water and prevent a potential catastrophe if the ceiling was to cave in or more spots began to leak on the merchandise in the store. The drying process took several days, so, unfortunately, the business did have downtime, but because our team was able to respond quickly and take swift action, several thousand dollars of inventory and sales equipment was able to be saved. So the store may have a week with no sales, but they will only have to replace a minimal amount of inventory, and that is a drastic reduction to the negative financial impacts.
Our team’s rapid response and experience limited the potential impacts to both the business and the building.
Packed snow combined with melting snow and ice created a mini flood down this sidewalk causing water to flow into a Greer, SC business.
We did it Greenville! We made it through one of the biggest winter storm events to hit our area in years. Our office was closed on Monday, but our team was #Ready: from taking calls from their homes and our crew was out on the icy roads to be where you needed us to be.
One particular call was for a medical facility in Greer that had almost a half an inch of standing water over a few hundred square feet of office space. The office manager had gone out to test the roads to determine if it was safe to open can call in the staff, and while he was out he figured he stop in to take some pictures of downtown covered in the snow, and when he opened the office door and heard splashing, he knew something was wrong. Was it a busted pipe? Overflowing sink or toilet? No, the source was packed snow clogging a sidewalk drainage grate causing the water from the melting snow and ice to flow right into the building. Our team worked to extract the standing water, dry the carpet, and even shoveled the snow off of the grate to keep it from happening again. Because the office manager took swift action and called SERVPRO of East Greenville County, we were able to get the office floor dry quickly and ready for them when they felt it was safe to open. They did not lose any extra time waiting for the floor to dry and were able to begin to provide service to their clients ASAP.
Our team is always #Ready to assist you no matter what the condition, we may even the give the post office a run for their money.
A frozen over outside faucet can be a bad omen for your Greer, SC property. Make sure to take steps to protect your plumbing, inside and out.
Winter is coming. (Always wanted to say that in the right context.) And it is coming to the Greenville, SC a few weeks early. A blast of cold air is headed our way, and although there is uncertainty for ice or snow, one thing that is for sure is that temperatures are going to drop. Meteorologists are predicting lows in our area to be in the 20s for a few days next week, and the highs are not much warmer. So, make sure to stock up on bread, milk, batteries, and board games. But don’t forget to prep your pipes.
As a water damage mitigation company, we see a barrage of water losses during winter weather events. And these particular loses come with their own unique set of challenges, water from burst pipes can spill into a home and freeze or the power may be out for days. But the SERVPRO of East Greenville Team has the training and equipment to overcome these challenges and help you and your property recover quickly.
But that doesn’t mean that we can’t share some tips on how to help prevent pipes in your home, business, or facility from freezing and possibly causing major problems.
Keep your thermostat set at the same temperature during the day and night. If you grew up with a penny-pinching family member you might remember phrases like “Turn the heat down during the day, the sun will keep us warm,’ or “Turn the heat down at night and use extra blankets and put on two pairs of socks to keep warm.” My uncle said those exact statements frequently and many times during the same day. But trying to save a few cents can wind up costing a lot. It is a good idea to keep a warmer temperature consistent to help keep indoor pipes from getting too cold. Speaking of…
Open cabinet doors to allow warm air to circulate around indoor plumbing. Keeping indoor pipes warm can prevent them from being the culprits if you do have a pipe burst, and that can limit the damage to crawlspaces or the exterior of the home. Make sure to put any harmful chemicals out of reach of small children or pets.
If you are planning to spend the cold weather somewhere other than home, set your thermostat to 55° or higher, you may not be at home, but your pipes are.
Use insulation to protect pipes in basements, crawlspaces, attics, and the exterior of your home. Insulation tape and water faucet covers can help protect any external faucets, just make sure to disconnect the hose for maximum protection. If a few items at $5 can prevent spending $1000s, sign us up. These can work in the short term, but you may want to contact a professional to install long-term insulation to your pipes under a house or in a basement or attic.
Turn the faucet on. You hear it a lot, but it works. Moving water is harder to freeze than still water. Even a slow drip can be enough to make a huge difference. Running the water in multiple rooms can help even more.
We hope that these tips are helpful, and if you have any additional best practices that you’d want to share, head on over to our Facebook and leave us a comment.
Celebrating Safety During the Holidays in Greenville, SC
It is the beginning of December, and we are seeing some fantastically decorated homes for the holiday season. From the tasteful white lights on a few trees to enough lights and color to be seen from space, it is all wonderful. We can’t wait to pack the family the car and tour various neighborhoods and enjoy all of the hard work and start to feel festive. But the desire to have the best-decorated house on the block can lend itself to a few safety issues.
The American Red Cross has several holiday safety tips on their website to help ensure that your holiday season is a safe one. What’s great is that they think of things that are easily overlooked during the winter season (New Year’s Eve fireworks anyone?).
Three is the magic number! Place all trees, candles, and other decorations at least 3ft from fireplaces, portable heaters, and other heat sources.
Make room. Cooking for family gatherings or parties can be a “stressful joy,” but be sure to keep flammable items like oven mitts, food packaging, and paper recipes away from the stove top. It may be a good idea to invest in a tablet to store classic family recipes, just remember that they are flammable too.
Stay away from frays. During the arduous process of untangling the lights, be sure to check each string for frayed electrical cords. You may have to toss them out and replace them, but it is less costly than any disasters that may happen.
The designated walker. It is a great idea to assign a someone the honor and duty of walking your property to make sure all candles and lights are extinguished each evening or after guest leave holiday parties.
The same rules apply in the cold too. If you plan to celebrate the new year with fireworks, keep the same safety precautions in mind. Just because its cold outside doesn’t mean that a stray spark can start a fire and you have to invite the fire department to your New Year’s Eve get together. Keep the display away from buildings and outside decorations.
Emphasizing safety during the holidays can give you the chance to enjoy them worry-free. And even if something was to go awry, SERVPRO of East Greenville County’s team is always #Ready. Any day. Any time.
Essential Items to Keep in Your Vehicle During Greenville’s Winter Months
Getting stranded during a winter storm can be a dangerous spot to be stuck in. Make sure that you are prepared if you have to be on the road.
While it is true that we do not get a significant amount of winter weather here in Greenville, SC, when we do get it everything shuts down. Well almost everything, thanks Waffle House. Our area is notorious for false start winter storm warnings, empty bread aisles and milk shelves, and school cancelations. Just to get cold rain. And because of this, many folks around the area do not heed the warnings so when we do get a 4-inch blizzard, or even worse an ice storm, they are caught unaware, especially on the road.
Getting caught in heavy snow or ice while driving can be a challenge, after all, the Upstate does not get enough of it to become adapted to those conditions. And many facilities may hold off on closing or sending employees home until conditions are no longer safe to drive. You’ll see 85 and 385 dotted with abandoned vehicles the day after a winter event and you hope that everyone is OK and be happy that was not you.
But what do you do when it IS you? Do you chance it and walk a mile or two in the snow or ice, what if you have children or those with mobility issues? You may have to stay in the vehicle until conditions clear up, if they are clearing up soon. And that is why keeping the following items in the car during the winter months is a fantastic idea that can help to keep you and your family safe.
Flashlight: Keeping a flashlight in your car is always a good idea no matter what season, but if you are stuck during a winter storm you can use the flashlight to get the attention SHEP trucks or other good Samaritans and save your cell phone battery for trying to call for help. Speaking of which…
Cell phone battery pack: Having an external cell phone charger handy is a life saver. You may have to call for help or use GPs to locate a safe place to wait out the storm. These can be a little tricky because you do have to remember to keep them charged and put them back in the car too, but are still worth the investment.
Gloves, an extra set of warm clothes, and blankets: You may have to get out and push or try to dig out of a bad situation if you slide off the road. The gloves will keep your hands warm, but if there is still precipitation falling or deep snow having an extra set of clothes to change into can help prevent possible health concerns like frostbite or hypothermia. Depending on your situation you may be there a while, blankets will help keep you warm.
Kitty litter: Find the coarsest kitty litter you can and keep a bag or two in the trunk, but stay away from the scoopable variety. You need the rough litter to help give your tires traction if you are stuck. Spreading the litter near your tires and in front of the vehicle can help you to get out of a potentially dangerous scenario.
Reflectors, reflective clothing, and road flares: Visibility may be limited during, and after a storm, flares can help get others attention, the reflectors will help others to see your vehicle, and if you are risking the walk, reflective clothing like a vest can help other drivers to see you and avoid accidents.
Tow rope or chain: Remember the good Samaritans from earlier, they have stopped to help you but they do not have a way to help pull you out of the ditch and pushing is not working either. If their vehicle is built for working, they may be able to pull you out of the ditch. Just be sure of where to safely tie the chain or rope to both vehicles. (If you have a cell phone battery charger and are still have a signal you can look up the optimal spots on each car is for emergency towing.)
Water and non-perishable food: Being stranded is not fun, being stranded and hungry and thirsty is even less fun. Keeping water along with granola bars, jerky, or trail mix will give you the calories you need to stay warm. And if you have children with you, a snack can stave off crankiness and prevent a bad situation from getting worse. Just don’t eat out of boredom or stress eat, and check the expiration dates on your items.
There are many more things that you can keep in your car for the winter months, or all year (*cough cough* first aid kit) based on where you live. These are just a few ideas from our team based on some real-life experiences that we hope you never need but will be happy that you have.
This isn’t a picture of Jason’s recipe (because no one is willing to wait for a photo), but everyone should see ACBP in all of its glory.
SERVPRO of East Greenville County offers all kinds of great information about prevention, safety, and procedures during fire and water disasters. But during this time of year, we want to share some of our team’s favorite recipes. So please enjoy Jason’s Apple Cinnamon Bread Pudding.
Apple Cinnamon Bread Pudding
3 cans of cinnamon rolls
6 eggs
¾ cup milk
1 ½ Tbs cinnamon
1 ½ tsp vanilla extract
3 Tbs of butter
2 Granny Smith Apple
1 Red Delicious Apple
1 cup brown sugar
Mix eggs, milk, cinnamon, and vanilla in a bowl until slightly creamy, and set aside. Dice each Uncooked cinnamon roll into 6-9 pieces and set aside. Dice the apples (dealer’s choice if peeled or unpeeled). Heat a saucepan over medium heat and add the butter, apples, and brown sugar. Cook until the apples are tender and the butter and sugar have caramelized and allow to cool for 10-15 mins.
Preheat the oven to 375 degrees. Coat a medium sized casserole dish with butter or cooking spray and add the diced cinnamon rolls and spread evenly. Then pour milk mixture making sure to get even coverage. Spread the apples over the top, but do not press them into the cinnamon rolls, and then finally pour the icing over the uncooked bread pudding. Bake for 30-45 mins. Use the toothpick method to make sure is done.
Add any topping you like or eat it plain. It makes a great dessert or a fantastic breakfast.
It has been a rough few days this week as far as weather goes in the Upstate. This week alone the area averaged over 6 inches of rain, that is a month and a half worth of rain per local meteorologists. The storm brought with it flooding, downed trees, auto accidents, and even sinkholes. We were happy to do what we can to assist those that were impacted by the rain.
SERVPRO of East Greenville County was called out to several homes to extract inches of standing water in finished basements. The emergency calls started coming in before 4 AM and continued throughout the day until late into the evening. In many cases, the flooding was from water pooling at a home’s foundation line and then wicking through the walls or cracks. A proper drainage system on the roof of a structure can help to prevent water from pooling next to the wall and potentially causing severe issues.
But what does “proper drainage system mean,” you ask…
Gutters, more specifically well-maintained gutters. That’s right, the bane of the weekend, the yard work that no one sees or compliments, cleaning out the gutters. Climbing up and down a ladder, carrying a bag that gets heavier each and every time, sticking your hand into who knows what, and it is so easy to say “just forget it.” But the thing is all of that can help to prevent a flooded basement.
If the gutters are clogged, water cannot move freely through them into the spouts pointed away from the home. Leaves and sticks can build up creating dams causing hazardous overflow, or they can weigh down a gutter and pull it away from the roof and generate a whole new set of problems.
Everyone has what they consider the best method or tool to clean out gutters, and there are lots of preventative items available too. So, you have to figure what works best for you. But if spending two weekends a year, once in the Spring and once in the Fall, can help prevent spending thousands of dollars and tons of headaches, isn’t it worth it?
If your home, business, or facility has had water damage because of clogged gutters or any other reason, SERVPRO of East Greenville County is here to help. Give us a call at 864-292-3495.
The first batch of soup for the season. A tasty addition for a cold Saturday tailgate or weeknight meal.
SERVPRO of East Greenville County offers all kinds of great information about prevention, safety, and procedures during fire and water disasters. But during this time of year, we want to share some of our team’s favorite recipes. So please enjoy Jason’s Chicken, Sausage, and Pepper Soup
The holidays are coming up and with them lots of parties along with tons of fabulous friends and fantastic food. You may find yourself scrambling to find something to bring, or so busy being social that you do not have time to cook for yourself at one. Luckily, we have a soup recipe that is easy to make, even with all the ingredients. And best of all it is actually healthy. It can be its own meal, or an appetizer, which is why it can be great for parties. Adding the cheese sauce listed at the end thickens it up and makes a perfect for bread bowls.
Chicken, Sausage, and Pepper Soup
2lbs pork sausage (any flavor but maple)
3/4lb slow cooked chicken (with butter and coconut oil)
1 green pepper diced
1 can Rotel
1 bag frozen pepper stir-fry
1 10oz bag spinach or spinach kale mix
4 cups beef STOCK (not broth)
2Tbs cayenne pepper
2Tbs cumin
2Tbs Italian seasoning
2Tbs onion powder
2Tbs season salt
2Tbs kosher salt
1Tbs chipotle garlic salt
2Tbs olive oil
Gather all spices in 1 container
Heat olive oil in a large stockpot over med heat. Add sausage (don’t break up yet and let seer for 1 min). Break up sausage and cook through (don’t drain grease). Add peppers, wait 3 mins then add chicken, Rotel, and spices. Mix well. Add spinach and cover for 10 mins to wilt. Mix everything together. Add stock. Stir. (If you are going to add the cheese sauce, do it before bringing the soup to a boil). Bring to boil, cover and reduce heat to low and simmer for 30mins.
Cheese sauce
1 small container heavy whipping cream
1 stick unsalted butter
8oz shredded cheese (your choice)
1 cube chicken bouillon cube
1Tbs black pepper
Stir chicken cube into the cream. Add butter then place over med heat. Keep stirring to melt butter. After butter has melted, slowly add cheese in small amounts until it melts. Place heat on low and simmer for 10 mins.
We hope that you enjoy this delicious soup, and if you do make it share it with us on Facebook, we’d love to see it.
Fry the Turkey, Not Your Yourself: Turkey Frying Safety Tips
Fried turkey is delicious, but it can be disastrous if safety is not a priority during the preparation process.
It took a while, but Fall has finally come to Greenville. The temperatures are getting cooler, the leaves are changing, and you may even have to warm the car up before heading to work some mornings. But the best parts of the season, to me, are the all the holiday foods. Each year I start planning my Thanksgiving menu weeks in advance, and that includes doing a test run of some of the foods that are only brought out for the big day to make sure it will be just right.
But this year I am thinking of changing it up a little and frying the turkey. I'm talking acutally doing it myself, not ordering one from a restaurant the day before and fighting the temptation to dig in. I admit I am a little nervous about frying the bird, after all when you work in the restoration industry you see and hear about fires and other disasters that can happen if the proper safety steps are not followed. Luckily, there are several reliable sources for techniques and safety protocols that can help to ensure that the only worry will be impressing the in-laws.
StateFarm.com has several safety tips to secure a “scorchless” celebration, including:
Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
Watch the weather. Never operate a fryer outdoors in the rain or snow.
Place the fryer on a level surface, and avoid moving it once it's in use.
Leave 2 feet between the tank and the burner when using a propane-powered fryer.
Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
Never leave fryers unattended.
Keep a fire extinguisher nearby during the heating, cooking, and cooling process.
Food Guru Alton Brown has designed a Fry Derrick that can help ensure your safety and the safety of your property. You can see a brief instruction video here.
Remember to be thinking about safety when working in a kitchen, or cooking outdoors in this case, and then you and your loved ones can focus on enjoying the meal, and no one has to take a to-go plate to the emergency room.
If you have a turkey fryer incident or any other accident in the kitchen SERVPRO of East Greenville County specializes in Fire and Smoke Damage Restoration and we can help you ANY day of the year.
SERVPRO of East Greenville Observes Fire Prevention Week
Each year the week of October 9th is recognized as Fire Prevention Week by the National Fire Protection Association (NFPA) to commemorate the Great Chicago Fire of 1871. More than 250 people died, 100,000 homes and businesses were destroyed, and thousands of acres were burned, and that disastrous event changed the way that civil engineers and firefighters viewed fire safety. Since 1922 Fire Protection Week has been sponsored by the NFPA, and President Coolidge declared it a national observance in 1925 making FPW America’s longest-running public health observance. During FPW firefighters provide public education to children and adults to promote fire safety and reduce fire-related casualties.
The campaign for Fire Prevention Week 2018 is “Look. Listen. Learn. Be aware. Fire can happen anywhere,” and focuses on teaching people three necessary steps to reduce the likelihood of a fire and how to escape in the event of a fire.
Look for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.
Listen for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.
Learn two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.
For more information including printable materials and videos for fire safety and prevention visit NFPA.org. And contact your local fire department to see if they are hosting any Fire Prevention Week events.
If you followed along with our blogs last month, you would remember that the theme was National Preparedness Month. One of the blogs was about making a plan, and I practice what I preach. So with the changes that were happening daily to the projected path of Hurricane Florence, I jumped the gun and purchased supplies. In fact, I went overboard. Water, food, first-aid, pet supplies; I bought it all, including two generators. Luckily, Greenville was spared from the torrential rains, at one point meteorologists were calling for 6 inches and a foot, and I didn’t need any of the emergency supplies (and I hope that you did not as well). All the food, water, and other supplies will be put to use, “Winter is Coming” and all that, but what am I going to do with two generators, because the location at which I purchased them is strictly adhering to a “No returns on emergency supplies” policy, even if said supplies are unopened. Now I am twice as prepared.
Keeping in line with being prepared I researched how to properly and safely use a generator so here are some safety tips from the American Red Cross.
Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Do not touch the generator with wet hands.
Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.
Please keep these tips in mind if you have to use a generator due to severe weather, and I guess now that goes double for me.
National Preparedness Month Week 4: Save For an Emergency
The FEMA app is an excellent source of information like real-time alerts and locations of emergency shelters.
You have put in the effort, and you have the supplies, you have the skills, and you are adequately insured for a disaster. But are you financially ready for the challenges that go along with recovering and rebuilding after an emergency?
Financial planning is more than just setting money aside; it also means keeping essential documents and records in a safe and secure place. Ready.gov has a guide to make securing and retrieving these documents easier, the Emergency Financial First Aid Kit (EFFAK), that when used along with a secure mobile app, safety deposit box, or external hard drive, makes starting the recovery process even faster. Take advantage of these services to safeguard your critical documents:
Household
Photo ID to prove the identity of household members
Birth certificate to maintain or re-establish contact with family members
Social security card to apply for FEMA disaster assistance
Military service
Pet ID tags
Medical Information
Physician information to provide doctors with health information if medical care is needed
Copies of health insurance information to ensure existing care continues uninterrupted
Immunization records
Medications
Legal and Financial Documents
Housing Payments to identify financial records and obligations
Insurance policies to re-establish financial accounts
Sources of income to maintain payments and credit
Tax statements to provide contact information for financial and legal providers & apply for FEMA disaster assistance
Preparation is a very time-consuming process, and you may miss crucial items if you wait until the last minute to start. Staying prepared will prevent you from having to get prepared, and will allow you to be able to handle any emergency that comes your way.
National Preparedness Month Week 3: Check Your Coverage
If the last few weeks have been any indication, weather can be unpredictable. Hurricane Florence’s path and impacts to the Greenville area have changed multiple times a day, and that has been frustrating when trying to figure out the best ways to prepare. One step in the preparation process that is consistent is checking your insurance coverage.
All insurances are not the same, each carrier and policy have their own specifications, requirements, and limitations of coverage. Reviewing policies and looking for gaps can be overwhelming and confusing, but Floodsmart.gov has several tools and resources that will help you to understand how and when to buy and renew, help you to file a claim, and help to understand your insurance policy to determine if you do have flood insurance.
Your insurance agent is also an excellent resource for understanding your policy, but it is a good idea to talk with them about your policy before you need to utilize your policy.
National Preparedness Month Week 2: Learn Life Saving Skills
Mini first aid kits like this one are perfect for keeping in vehicles and can assist you if an emergency during travel.
Think back to your high school days, (way back for some of us), did you ever have nightmares about a test that you had not studied for? I’d wake up in a panic, and scramble to study more and be as prepared as I can be. Full disclosure: I still have these things, and I graduated high school in 1998. But the anxiety that caused the nightmares stemmed from a feeling of being ill-prepared, and that same anxiety can cause you to freeze or panic during an emergency. The best way to overcome the sense of not being prepared is to learn as much as you can so that you can handle anything.
Week 2 of NPM focuses on learning life-saving skills so that you can be able to quickly respond to and assist with emergencies with the proper knowledge. Taking the correct action right away, until medical help arrives, can save a life. Follow these steps from Healthfinder.gov now to be prepared in the future.
Know when to call 911
Even if you are fully trained in first aid or CPR always alert 911 right away during an emergency situation including:
Fire
Serious injury
Sudden violent illness (poisoning)
911 operators are trained to assist in any way possible, so it is important to answer their questions as best as you can, listen to them carefully, and do NOT hang up.
Take a class
Several types of courses available will teach first aid, CPR, and how to utilize an AED correctly. The American Red Cross’ website has a tool to help locate classes based on your city, and help you learn to handle:
Cuts, burns, head injuries, and broken bones.
Someone who cannot breathe
When a person’s heart suddenly stops beating
Make a First Aid Kit
First aid kits have all that you need for rapid response to many situations to treat those that require medical attention. It is incredibly important to have a kit nearby including in your home, at work, and even in the car. A well-stocked first aid kit should include the following:
Directions on how to treat basic injuries and when to call for more help
Be sure to check and restock your first aid kit regularly.
The knowledge and experience you will gain from learning these skills can empower you to make the right decision and take swift action in the event of an emergency.
The only certain thing about disasters is that nothing is certain about disasters. Natural or manmade, a disaster can happen at any time, and your family may not be together when they strike. Having a plan in place can help your family reconnect with one another and maximize their safety. But you have to plan to make a plan, and Ready.gov has the steps that you need to do so.
Step 1: Answer these questions
How will we receive emergency alerts and warnings?
What is our shelter plan?
What is our evacuation route?
What is our family communication plan?
The discussions that these questions will lead to can build the foundation of your family’s disaster strategy.
Step 2: Know the needs of your household
Your family’s daily living needs can dictate parts of your plan. Do you have pets or service animals? Do any family members require special medication or medical equipment? Etc.
Dietary needs
Cultural and religious considerations
Disabilities
Step 3: Fill out a Family Emergency Plan and Practice
You have worked hard with your family to create a plan, but it is paramount to have the plan written down and that all of the family members are comfortable with it. There are examples of Family Emergency Plans on Ready.gov’s website. And make sure to schedule family practices regularly, this will make sure that every member of the family knows the plan or you can find and overcome obstacles that may cause problems.
Disasters cannot be prevented, but planning can make sure that your family or employees are as #ready as they can be.
SERVPRO of East Greenville County Observes National Preparedness Month 2018
September is National Preparedness Month (NPM), and it is a month dedicated to the idea that preparation is a critical factor in protecting ourselves and our families. NPM has been celebrated since 2004, and the Federal Emergency Management Agency (FEMA) dedicates the month to educating and promoting information that helps Americans take action to prepare their schools, communities, businesses, and homes. The information provided by FEMA helps the general public be prepared for and ready to respond to emergencies such as natural disasters.
National Preparedness Month 2018’s overall theme is: Disasters Happen. Prepare Now. Learn How. Each week will focus on different ways that you can prepare for disasters.
Week 1: September 1-8 Make and Practice Your Plan
Week 2: September 9-15* Learn Life Saving Skills
Week 4 September 16-22 Check Your Insurance Coverage
Week 4: September 23-29 Save For an Emergency
September 15 is National Day of Action
Make sure to follow SERVPRO of East Greenville County on Facebook and Twitter as we will be sharing information provided by Ready.gov all month long.
Understanding Soot Deposits in your Taylors, SC Home or Property
Chains of ionized particles called soot webs can build up in your home after a fire.
Recently we assisted a family in Taylors by cleaning up their home after a small grease fire. The family took swift action and was able to contain the fire damage to the kitchen. But, smoke, soot, and extinguisher deposit can quickly disperse through a home. Which is where SERVPRO of East Greenville County comes in, we safely remove the smoke and other chemicals from your property so that your family can rest easy and focus on getting things back to normal after a fire.
While our team was doing a pre-clean walk through and taking photographs of impacted the impacted structure, furniture, and other belongings, one of the homeowners looked up into the ceiling of a stairwell and began to cry out. “Please don’t think I keep a dirty house! Both my mother and my grandmother would be so angry with me if they were to see this,” she had seen black cobwebs clinging to the walls. “I am so embarrassed. The smoke from the fire has colored the cobwebs and dust and now I can see that I was not cleaning my house well enough.” But what she did not realize was is that black cobwebs after a fire is not just smoke and soot attaching itself to cobwebs that are already there. They are something else entirely.
Black cobwebs, smoke webs, or soot webs are actually a side effect of the smoke and debris of a fire. As materials burn their particles disperse into the air and they become ionized or develop a positive or negative charge, they then attract other molecules that have the opposing charge type. The airflow can carry these small bonds throughout an entire house can they will grow and attract more particles. And often deposit themselves in cooler spaces and do NOT require preexisting cobwebs to form. Soot webs are not the only type of particle distribution patterns that you may see after a fire.
Many variables impact the deposit pattern, and there are a few different types:
Nail Pop: An optical illusion when charged soot particles are attracted to metal nails and deposit on the outside of building materials.
Ghosting: The Shadowly outline around electrical outlets or other wall mounted items form when the hot, kinetically charged air moves to cooler air, depositing the particles around the objects as it slows.
No matter what type of soot pattern you may see, please do not attempt to clean or disturb them, as they may have trace deposits of harmful chemicals from burnt materials of extinguishers. Please contact a professional like SERVPRO of East Greenville County to make sure your home is properly cleaned after a fire no matter how big or small.
Rapid Response to a Storm Event at a Greenville, SC business.
A water extraction in progress. It pulls water from a carpet before it can absorb into the padding.
Over the past few weeks, the Upstate received several inches of rain. Single day totals were broken in some cities and flash flood, and storm warnings were a daily occurrence. The final days of the deluge proved to be too much for a roof of a Greenville business as a small section of their roof gave way to a significant amount of water.
The office had closed for the weekend, but the water was pouring in and rushing across the floor so rapidly that it set off the motion detectors and a manager was alerted. (Which is lucky for them, because if this amount of water had sat for the entire weekend, there is no telling how much damage could have been done.) The business had used SERVPRO of East Greenville County for commercial cleaning services in the past and knew that we were the people to call for this emergency. Almost every member of our production crew was on site in less than two hours to start the water extraction and drying process. All the standing water was removed
The office space is over 20,000 square feet and is requiring 140 air movers, over a dozen dehumidifiers, and scores of man hours to get this business back into a working state. As of this posting, we expect the flooring to reach dry standard by August 15, and we will then begin inspecting for any secondary issues that can arise from water damage.
SERVPRO of East Greenville County is always ready to help your business recover as fast as possible to limit downtime and reduce the loss of productivity and profit. If your home or business experiences any disastrous event, give us a call at 864-292-3495, and we will be there to help you.
Dealing with Marijuana Residue and Odor in Your Greenville, SC Rental Property.
Similar to cigarette smoke, marijuana residue can build up over time and have drastic impacts on a structure.
The past few years have seen many states legalize marijuana for recreational or medicinal use, and property managers in those states are facing the challenge of removing marijuana residue and odor after a tenant moves out. South Carolina has yet to legalize marijuana at any level of use, but property managers in Greenville still have to face those same challenges.
Marijuana residue can enter the ventilation system of the structure; it can seep into carpeting or other soft contents, walls can be severely stained just like with cigarette smoke. And the length of the tenants’ tenure may have an impact on the level of contamination and processes that are needed to clean and restore the structure. Marijuana smoke and residue may also be combined with incense and other items used to mask the odor, and that may cause even more staining and penetration of the materials inside of a structure. A simple wipe down with retail cleaning solutions may be enough to clean the walls in an apartment that had a tenant with a twelve-month lease. But if the resident had been living there for multiple years, it may be time to call in a professional.
One of SERVPRO of East Greenville County’s specialties is the remediation of smoke damage, and we have the specialized resources to remove the damage, stains, and odor that smoke can cause. So, we can treat structures with marijuana residue with the same care and expertise as those with other types of smoke. Our cleaning solution can be increased or diluted to adjust to the level of staining without damaging the walls. Our air movers, ozone machines, and carpet cleaners are powerful enough to deodorize and remove residue from the air inside of structures and can help reduce the need to have the carpet replaced.
Marijuana cleanup is a sensitive subject, and it is what it is, no judgment from us. So if you are dealing with the impacts of marijuana use on your structure SERVPRO of East Greenville has the experience and resources to clean it up and give you peace of mind.
Greer Community Ministries teams with SERVPRO of East Greenville County for a School Supply Drive.
A list of school supplies needed across all grade levels.
SERVPRO of East Greenville County has partnered with Greer Community Ministries, a local non-profit that provides services to those in need in Greer, SC. GCM follows the philosophy that “no elderly, homebound or disadvantaged person in the Greater Greer area will go hungry,” and has several programs to support their goals. These include a Meals on Wheels kitchen that served almost 90,000 hot and fresh meals, a food pantry and a clothing closet.
GCM also works to provide families in need with school supplies, and this year they have a goal of providing at least 500 children with supplies they need to start off the school year. Children within the Greenville and Spartanburg County school districts can come by GCM’s location at 738 S. Line St. Ext. in Greer with proof of residency and registration for grades 1-12 to pick up supplies every Monday – Friday until August 17. They are also accepting supplies and cash donations at the location or via their website. Saturday, August 4, GCM is hosting the Benson Classic Car Show in Greer from 10 am until 2 pm.
Where SERVPRO of East Greenville County comes in, is that our office is a drop off location for school supplies Monday – Friday 8.30 am until 4.30 pm until Thursday, August 16. Every person that drops off a new, unused bookbag at our location will be entered into a random drawing the week of August 24. The prizes include a Tasting Tour for Two from 6&20 Distillery.; event passes from Frankie’s Fun Park or a three-room carpet cleaning from us (a big thanks to our prize sponsors btw.)! So, donate and make yourself feel great and maybe win a prize to boot.
We take pride in giving back to our community and working with Greer Community Ministries.
The Importance of Adding Value to the Client/Realtor Relationship
An information table for a SERVPRO Lunch and Learn.
SERVPRO of East Greenville County had the opportunity to interact with the That Realty Group sales team during a lunch and learn earlier this week. Both teams had a great time and shared a delicious meal form Palmetto Restaurant and Ale House. The focus of the lunch and learn was to highlight the benefits of SERVPRO of East Greenville County’s residential service to both buyers and sellers of homes in the upstate of South Carolina.
One such benefit is the knowledge that any water or mold damage that is discovered during an inspection will be mitigated by a professional company with an excellent reputation and level of customer service. This can add peace of mind for the buyer, seller, and realtor throughout the transaction.
Realtors can also further develop a level of trust with their clients by being proactive with SERVPRO’s contact information in anticipation of an event. These events do not have to necessarily disastrous in nature either. A great example is a home was vandalized with tattoo ink on the front porch, windows, and some exterior walls, and this was within three months of purchasing the home. The homeowners felt angry, victimized, and embarrassed. And they were completely new to South Carolina, so they were not sure whom to call after speaking with the police, so they reached out to their realtor. Their realtor contacted our office to see if there was availability to assist her former clients quickly, and SERVPRO was on site that same morning to determine the best action plan. The home was cleaned up and only a few pieces of wicker furniture needed to be replaced, saying the homeowner a significant amount. But more importantly, the homeowners and realtor relationship grew stronger even though their transaction had been completed. A month later when friends of the homeowner were looking to relocate to Greenville, they immediately reached out to that same realtor because they trusted them to take care of those they cared about.
Realtors that utilize SERVPRO of East Greenville County get the immediate benefit of quality, reputable work. But they also get the long-term benefit of adding value to their client relationships as well.
Indicators Your Greer, SC Home May Have Hidden Water Damage
A small drip from a water supply line resulted in massive water damage to a subfloor in Greer, SC.
When most people hear the phrase Water Damage, they think of flooded basements, overflowing sinks, and water pouring from a hole in the ceiling. And while those are disastrous examples of what a water damage event can look like, sometimes a less dramatic situation can cause quite a scene.
The following are some of the indicators that you may have a discrete water event:
Musty Odors. Even the smallest puddle of water can stagnate and become an ideal location for bacterial and microbial growth. These unseen puddles can produce the musty smell that can be an indicator of hidden water damage.
Noticeable microbial growth. Water from a loss can flow in many directions and collect in areas that may not get a lot of attention during regular cleaning. Once airborne or dormant mold spores come into contact with moisture, active mold growth can begin. Areas of discoloration or “fuzzy growth” may be a sign of microbial growth and that is being fed by an unknown water loss. If you do notice any suspected mold make sure to have, it examined by a professional mold mitigation service provider.
Stained ceilings and walls. Water can find its way into almost any part of a building, in between the levels of an office building, behind the walls of a church, and inside a hall closet in a home. As water pools and saturates the materials, it may stain the adjacent sheetrock or baseboard. Blotches or other stains can be indicators that you may have a small leak.
If you notice any of these or other signs of a potential water loss contact a plumber to determine and repair the source of the loss, and if you are having trouble locating a plumber we can make a referral. After the cause of water loss has been fixed contact SERVPRO of East Greenville County for restoration and repair of your damaged property.
Pack-Out Services for your Greenville, SC Home Remodel
SERVPRO of East Greenville County specializes in emergency services for water, fire, and storm damage. But you do not have to have an emergency to take advantage of our service. In fact, a few of our services can be a part of your remodel plan.
Remodeling your home can be an exciting way to truly make your house your home. The concepts of expanding living spaces, adding a garden tub, or getting the perfect kitchen can all get the imagination racing. But often it’s the tiny details that are overlooked and bring large amounts of stress and frustration as they insert a little reality into your dream. Especially the ever so small detail of “Where are we going to put all of our stuff while we do this?”
Having the contents of your home packed-out by SERVPRO of East Greenville County’s professional team can help answer that question and significantly reduce stress. We can provide you with an efficient and organized pack-out based on your needs. This will help reduce the amount of time the remodel can take, protect your belongings from unexpected damage from accidents or construction debris, and give you peace of mind so that you can focus on your project. We have local business partners that can facilitate moving and storage as well, helping to lighten the burden even more.
So if your remodel and renovation is to finalize your dream home or a necessity because of damage, we are prepped and #ready to be there for you.
Reducing the Likelihood of Mold in your Greenville, SC Home: Crawl Space Water Heaters
Discharge from water heaters can cause insulation to sag and can become a source of microbial growth.
You needed extra storage room in your home, so you relocated your water heater to the crawlspace. Great, you now have a larger pantry or hall closet, plus you do not have to worry about your floor if the water heater leaks. However, you may have set up a much larger issue down the road. Now, this isn’t intended to frighten anyone or convince them to reconsider any form of home renovation, but instead, bring awareness to on how to help prevent costly damage to your home.
One of SERVPRO of East Greenville County specialties is water mitigation, and often we discover a secondary issue while helping home or business owners recover from a water damage event: Mold. In the majority of those instances, we are able to be proactive and resolve the mold situation before it can become a huge problem. But, there are a few occasions where mold and microbial growth can become an enormous problem, and if the source of loss for water damage is a water heater that is located in an unconditioned crawlspace, the chances of a major mold issue increase drastically.
Unconditioned crawlspaces are ideal locations for microbial growth. They are dark, damp, and rarely disturbed. Combine those favorable conditions with even a small, unnoticeable leak from a water heater and mold can grow and spread quickly in the crawlspace and may impact other parts of your home. If your water heater has a major issue, it may spray hot water onto insulation or parts of HVAC units and other areas that may be overlooked by a hot water service technician, and that could be enough to initiate microbial growth. Contacting SERVPRO of East Greenville County for a crawlspace inspection after your water heater has been serviced or replaced is a great way to being proactive in preventing or removing a mold issue. Our expert technicians can review your crawlspace and develop customized solutions to fit your home’s needs, not just sell you an expensive “fix-all.”
Preventing mold or discovering it in early stages can reduce the risk to your home or business and significantly reduce the cost of repairs and lost time.
Being Proactive to Reduce Storm Damage in Greenville, SC.
Maintaining the trees on your Taylors property can help to limit the damage from severe weather.
This last week has seen severe thunderstorms pop up every afternoon in Greenville and the surrounding areas. Many of the late night and early morning news broadcasts have updates about the number of power outages or damage to homes, business, and churches across many counties in the Upstate. It is impossible to predict what impact a storm may have on your property, flooding, damaged roof, shattered windows, etc., but you can be proactive to limit the damage caused by the trees around your property.
Factors like the density of the canopy, the strength of the branches, and health of the root system need to be considered when preparing the trees on your property for any severe weather. And you can take steps to control these factors.
Pruning
Maintaining a tree can make a significant difference on if a tree survives a storm. Pruning the canopy – or the top of the tree- will reduce wind resistance and reduce the force that can damage limbs or the tree trunk causing the tree to topple over. Pruning can also remove dead or dying branches that have a much higher chance of being torn from a tree and causing damage to property. Having the trees on your property pruned may seem costly at first, but it can help to reduce or avoid damage that may have a much higher cost.
Mulching
Mulching isn’t just to improve curb appeal; it can also protect the root system of a tree. Having a wide “mulch” ring around a tree’s base prevents water from flowing away from the roots of the tree, allowing it absorb into the soil and nourish the tree. And since a trees root system can spread out for yards around a tree, the mulch ring puts distance between the tree and yard equipment like mowers, minimizing the damage that occurs when a mower blade nicks an exposed root.
If you have concerns about the condition of the trees around your Greer property or want to be proactive to prevent storm damage, contact a professional arborist. Reducing the likelihood of storm damage is a great way to reduce its cost.
Be Safe While Enjoying Your Fireworks in Greenville, SC
SERVPRO of East Greenville County wishes everyone a Safe and Happy Independence Day.
Next week is the United States of America’s birthday, and we celebrate that day with burgers, hotdogs, and days at the beach. But that night belongs to the fireworks. Many cities will have enormous firework displays, like Greer’s Freedom Blast on June 30 and the Wells Fargo Red, White & Blue Festival in Greenville on July 4, that are managed by professional pyrotechnic experts that will light up the sky and make memories for years to come. And some of us will do our own thing…
Sparklers, snakes, roman candles, bottle rockets, hoosker doos, and hoosker don’ts. We all have our favorite. But no matter what type of blast you prefer, safety must be a top priority. Because according to the National Fire Protection Association, more fires are reported on July 4th than any other day of the year. Thousands of fires and injuries, nearly 40% of all reported fires and emergency room visits, are related to fireworks.
So, if you are planning to put on your own fireworks extravaganza, please keep these tips from the National Safety Council in mind.
Never use fireworks while impaired by drugs or alcohol
Never allow young children to handle fireworks
Older children should use them only under close adult supervision
Anyone using fireworks or standing nearby should wear protective eyewear
Never light them indoors
Only use them away from people, houses, and flammable material
Only light one device at a time and maintain a safe distance after lighting
Never ignite devices in a container
Do not try to re-light or handle malfunctioning fireworks
Soak unused fireworks in water for a few hours before discarding
Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
Boating Safely Thanks to the USCG Boating Safety Application
The USCG app has a user-friendly layout that allows users to put safety as a priority.
Summer is here and the hot days can make the call of the water irresistible. And if you own a boat, you may be more likely to answer the call, or at least your friends and neighbors will want you to answer their call for some “boat time.” That is why it is important to be more than safe when it comes to preparing for a day on the water.
The United States Coast Guard offers a free application for your phone that provides several essential guides, checklists, and services to help give you peace of mind when planning your excursion. The app is available on iTunes and the Google Play Store, and includes the following features:
Find the latest safety regulations Request a vessel safety check Check your safety equipment File a float plan Navigation Rules Find the nearest NOAA buoy Report a hazard Report pollution Report suspicious activity Request emergency assistance
The application also includes state and federal boating information and if you are on the ocean an Emergency Assistance button that will contact the closest Coast Guard command center.
The Boating Safety Mobile app was not intended to replace a marine VHF radio but act as a supplement.
SERVPRO of East Greenville County Nominated for Best of the Upstate 2018
The Best of the Upstate is sponsored by the Greenville News
We have some EXCITING news, SERVPRO of East Greenville County has been nominated for Best Carpet/Upholstery Cleaner as part of The Greenville News’ Best of the Upstate 2018!
Our carpet cleaning system includes specialized cleaning methods to match the needs of commercial and residential customers alike.
Bonnet Cleaning: A less aggressive method for short piled carpets.
Hot Water Extraction: A deeper cleaning method for all carpet types.
Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
Showcase Premier Cleaning: The most thorough cleaning method in the industry.
Dry Cleaning: When color-fastness is an issue.
SERVPRO of East Greenville County’s professional cleaning is the optimal way to protect your carpet and upholstery investment.
How to Register and Vote
Voting opens at 12 a.m. (EST) June 18 and closes on June 28 11:59 p.m. (EST). Head to the Best of the Upstate 2018 ballot page to place your vote. Just register with your name, email address, and phone number to be eligible to cast your vote. Per the official rules, there is a one vote per person per category limit, but you can share the link with friends, family, and co-workers.
We would like to say thank you for helping us to get us nominated and thank you again for your support to win this award.
NFPA.org is an excellent source of material to help prepare your family fire safety plan.
You had fire drills growing up at school, (hopefully) you have the occasional fire drill at work now that you are an adult, but do you ever have fire drills at home? Coming up with and practicing family safety drills can help to make sure your family is prepared in the event of an emergency. It is an important topic to discuss with your family, especially children.
The National Fire Protection Association has a helpful section on how to create a family fire escape plan. It includes how to draw a fire escape path for your home, how to reinforce fire safety to younger children, and tips how to stay as safe as possible during a fire.
Some of the tips include:
Call 911 as soon as possible, even if you think you can contain the fire
Know at least 2 ways out of each room
Have a designated outside meeting place a safe distance from the home
Assign “partners” for young, elderly, or family members with mobility issues
Close Doors behind you as you leave each room to slow the spread of smoke, heat, and fire
Your family’s safety is the first priority. After emergency services have done their job SERVPRO of East Greenville County will be here to help you repair, restore, and recover your belongings.
Dealing with a water loss doesn’t end once all of the water is extracted, and any damaged materials are replaced. You may have bacteria, mold, or other chemicals impacting the air quality of your Greer business or home. Deodorizing is a step that can be easy to overlook if you decide to tackle restoring your home after water loss on your own.
Deodorizing will remove musty mildew odors as well as odors left behind from contaminants that cause black water like feces and organic material. Belongings can be salvaged and cleaned but may retain some of the smells mentioned above, but they too can be deodorized. The process of deodorizing isn’t just as simple as spraying a fragrant sanitizer or whipping down with a bleached cloth; it is an organized process and part of the SERVPRO restoration process.
SERVPRO of East Greenville County has equipment and methods, like air scrubbers and negative pressure seals, that are specifically designed to remove odors from your property and belongings. If your Upstate home has had a water or fire damage event, call 864-292-3495 to your home professionally deodorized.
Developing strong communication skills is essential for many levels of personal and professional success. Those same skills can be applied to assist in creating exceptional customer experiences. Practicing a communication skill will make that skill second nature and reinforce the benefit clear communication will have. Many communication skill drills involve role-playing, and while that can be helpful it is not necessarily retainable, and “retainability” is a significant part of training.
One of the alternatives to role-playing exercises is the “building block challenge.”Which involves breaking up participants into groups of three and having them work together to build a small set from a building block toy line. The catch is that only one person can see and read the instructions, one person is allowed to build the set, and the “middle person” identifies the pieces based on the description. You set a time limit and rotate roles so that each participant gets an opportunity with providing and executing the instructions and change out block sets each rotation to ensure each experience is different. The purpose of this activity is to build skills based around providing instructions and directions without having any physical input on the project. The challenge has been used to train over the phone technical support specialists and provided measurable positive changes to efficiency and customer service metrics.
You may not provide support over the phone, but practicing conveying a message clearly while having tactile tools for the exercise to view progress, can improve your ability to communicate and provide benefits to personal, professional, and customer relationships.
It has been said that the definition of insanity is “doing the same thing over and over again expecting different results.” And if you have tried to make an eight-year-old do their homework or walk someone through a full system restore to their cell phone, then you may feel that this in fact true. So how do you get a message across when the most direct way is not working, or the other party isn’t exactly receptive? You have to change the delivery of the message without changing the message. Simple right, not so much.
The concept of making a message more receptive isn’t the same as hiding pet medicine in a treat, the point of adjusting the message is so that the other party comprehends the message not just accepts it. It can take a lot of creativity and critical thinking skills to “customize information for the audience,” but how do you practice that? Puzzles? Puns? Math? Well, yes. But there is a way to do so that doesn’t require an investment in school supplies.
Years ago, there was a hashtag on Twitter #ExplainAFilmPlotBadly that centered around describing a film’s plot without any significant details. It was just as much fun to decipher the movie as it was to come up with a description all of your own. I then tried using it to train a group of support reps on how to deliver a message to a customer if they did not seem to understand or accept it: saying no without using “no,” describing directions on a computer or phone, etc. And this method seemed to click with those that I trained even more so than the standard “say this not that” lessons. So the idea was itself an example of how it worked.
Some of the examples are simple and easy to guess:
Moody billionaire works out his abandonment issues by arguing with clowns (Batman).
And some were more complex and required a great deal of thought:
A widower’s son is kidnapped, and the only person that will help him has short-term amnesia (Finding Nemo).
These exercises helped to jumpstart the trainees critical thinking on how they can change the message and improve their customer service skills and increased efficiency. And are a great way to see you can help get your message across the next time you feel like you are stuck in a loop with a customer, coworker, or family member.
Stacks of items can block windows and doors preventing escape or rescue during a catastrophe like a fire.
You may know someone that is a hoarder or be a hoarder yourself. If so you understand the many struggles that hoarders face when dealing with their mental and emotional well being and physical condition of their home. My grandmother was a hoarder; there was clearly defined path through her house carved out from the stacks of books, items of clothing, and unopened packages she ordered during late night TV. My family didn’t look into the proper ways to discuss her situation with her, and more often than not it would lead to months-long arguments. She only agreed to let us help her after she learned a friend of hers that also struggled with hoarding, passed away in a fire and that she couldn’t escape because her way was blocked by her belongings.
The local fire department helped us to clear out my grandmother’s home and explained how hoarding isn't just a danger to those that live inside the house, but also to those that may be the ones that try to save them in the event of a fire. Piles of belongings can obstruct entry/exit points such as doors and windows. Stacks of items may impair and slow movement or prevent crawling to avoid smoke inhalation, or they may fall and cause injury.
If you know someone that may be in an unsafe situation because of hoarding contact your local fire department to see if they have a Hoarding Taskforce that specializes in working with those that deal with hoarding. Even if they do not have a task force, they may have resources available like a contact for support groups to help start the discussion about hoarding.
Winds can spread the discharge from a volcano hundreds of miles, causing impacts to the weather for months.
There has been a significant amount of volcanic activity in the news recently, between Hawaii’s Mt. Kilauea and Volcán de Fuego in Guatemala. And even though they are thousands of miles away, there is a possibility that they, especially Fuego, may impact the weather here in the Upstate.
While volcanologists are not 100% sure how much and eruption can impact the weather long term or long distance, they are starting to get a much clearer picture. They have determined that the size of the particles dispersed into the layers of the atmosphere can cause the Earth to heat or cool. If the particles are larger than 2 microns, they let the radiation from the Sun in but block the heat from the Earth from escaping, leading to warmer temperatures (an expedited Greenhouse Effect). If the particles are smaller than 2 microns can block the Sun and cause the Earth to cool. (OregonState.edu)
How this can affect us locally will be determined by the output from Fuego and how that impacts the waters in the Gulf of Mexico. If the particles prevent the heat from escaping the Earth, they can cause the temperatures to rise in the Gulf, and that includes the water temperatures. The warmer water can lead to more instability and produce more or stronger storm systems to develop. And as we just witnessed with Alberto, storms that come up through the Gulf can have a devastating impact on our region. This may call for meteorologists to reevaluate their predictions for the 2018 Atlantic Hurricane Season.
But you do not have to wait to see if we are impacted to take action to help those that are affected right now. You can contact the American Red Cross to how you can help those in Hawaii and reach out to the International Committee of the Red Cross on how you can aid those in Guatemala.
Many cheese caves in the US are converted tunnels from the prohibition era or underground storage units used before the invention of refrigerators.
As a company that specializes in Mold Mitigation, SERVPRO of East Greenville has a numerous amount of information about mold. Specifically harmful or “Black” mold and a large amount of this information can be unnerving. So in an effort to be fair and balanced, we would like to share some information about some “good” types of mold.
Part 2: Cheese Caves
Blue Cheese can be a delicious additive to salads, steaks & burgers, or make a great dip. But blue cheese is also made from a mold, in fact, is from the same strain of mold as penicillin. And blue cheese isn’t the only form of edible mold.
Gourmet “cheese hounds” and other foodies enjoy some of the more eccentric cheeses, and more producers are working to accommodate their taste. “Cheese Caves” are facilities where certain types of cheese are stored in controlled environments that are perfectly maintained to encourage certain types of mold in and around the cheese. Sections of these facilities are calibrated to certain temperatures and moisture levels to cultivate and create ecosystems of mold, and many of the facilities have “cave systems” dedicated to multiple types of cheese and each one has its own environmental calibration.
The cheeses produced from cheese caves can be very expensive and if you are looking to try some don’t D.I.Y. it and take a bite from some cheddar with grey mold lurking in the back of the refrigerator, there is a local cheese cave in Charleston, SC.
While many of us at SERVPRO of East Greenville County are not sure if we have ever had cheese cultivated in cheese cave, we do love blue cheese dressing with our wings. So add another mold to the good guys’ list.
A surface sample from the International Space Station. The Microbiome is monitored often to protect their health and safety. (NASA)
As a company that specializes in Mold Mitigation, SERVPRO of East Greenville has a numerous amount of information about mold. Specifically harmful or “Black” mold and a large amount of this information can be unnerving. So in an effort to be fair and balanced, we would like to share some information about some “good” types of mold.
And the finale is a doozy.
Part 3: Space Fungus (Yeast)
During the research for this series of articles, I noticed a pattern: most of the discoveries for beneficial uses of mold came from accidents. And this one is only slightly different.
In 1997 an astronaut discovered several “bowling-ball to beach-ball” size floating globs of stagnant water on the Russian Space Station, Mir. Each of these globs was occupied with dozens of species of bacteria and fungi. The fungi on the space station were able to grow so much because of dead skin cells being shed by the astronauts free-floating throughout were easily reached by the spores that were also able to float about without gravity freely.
Several years of research produced some fantastic results. Scientists had known that yeasts have a higher radiation resistance than other living organisms. The cell structure of the yeast didn’t break down as quickly as that of humans, and it allowed the proteins in the DNA to repair the cells before significant damage could be caused. Scientists can use this to try to develop medication or supplements to treat radiation sickness or bring long-distance space travel closer to reality. For much more detailed information about fungi in space check out ScienceLine.org.
If yeasts can help us get closer to reaching the stars, then it belongs right up there with Neil Armstrong and Jim Lovell as heroes.
You can build your own disaster survival kit or purchase pre-made kits from many sources including the American Red Cross.
While we did get a head start with Tropical Storm Alberto, the Atlantic Hurricane Season officially begins today. Over the past few weeks, the outlook for the season has changed from below average to now near average. And while it can be tough predicting several months’ worth of weather events, it is very easy to get prepared.
The Upstate may not have to worry about many of the dangers of a hurricane, but if you have been here long enough to remember Hugo, you know that things can get intense. High winds, torrential rains, and offshoot tornadoes can bring massive amounts of damage and leave utilities down, make travel difficult, and quickly exhaust resources. So it is vital to plan ahead and take action early.
Ready.gov has lists to help make basic disaster supplies kits and some other crucial information to help you be storm ready.
The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration distinguishes water into three categories. Each category is defined by the levels of containment or possible containments in the source of the water.
Category 1 “Clean Water”: Water in this category originates from a clean, sanitary source and poses little to no risk to humans if contacted or ingested. Examples are broken water supply lines, sink or bathtub overflows, or water supplies to an appliance such as a water line to an ice maker.
Category 2 “Grey Water”: Water is this category comes from a source that contains significant contamination including chemical, biological, or physical materials. Grey Water has an elevated risk to cause illness and discomfort with any type of exposure. Examples are toilet bowls with urine, sump pump leaks, and discharged water from appliances like dishwasher and washing machines.
Category 3 “Black Water”: Water in this category is considered very harmful and contains unsanitary agents, dangerous bacteria and fungus, and toxic substances. This category of water has an extreme risk of causing illness and exposure should be avoided at all costs if the proper personal protective equipment is not available. Examples include sewage, seawater, and overflow from rivers or lakes.
If left unattended Clean and Grey Water can become stagnant and may be considered Black Water.
If you have concerns with water no matter the source, SERVPRO of East Greenville County specializes in Water Damage Repair & Restoration.
The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.
Class 1 Water Damage - the least amount of water, absorption, and evaporation. These are water losses that impact only a small part of a room or area of a facility, or large areas that contain materials that have absorbed a small amount of moisture. Little to no carpeted or absorbent material present.
Class 2 Water Damage – significant amount of water, absorption, and evaporation. These are water losses that impact full rooms or carpeted areas. Walls are wicked less than 24 inches, and moisture remains in structural materials (Concrete, plywood, and particleboard).
Class 3 Water Damage – the largest amount of water, absorption, and evaporation. These are water losses that saturate an entire area. Walls are wicked over 24 inches or water may have entered from overhead, impacting ceilings, insulation, or sub-floor.
Class 4 Water Damage – Specific drying situations. Wet materials with low porosity or permeance such as plaster, brick, and stone. These materials can absorb water into deep pockets and can require extended drying times or specialized procedures and equipment.
SERVPRO of East Greenville County is fully certified to handle any class of water damage from accidental or natural events. Register for SERVPRO’s Emergency READY Profile to get started with disaster preparation to limit potential damage and reduce costs.
It’s hard to believe that the same mold that is growing on this bread is responsible for saving millions of lives.
As a company that specializes in Mold Mitigation, SERVPRO of East Greenville has a numerous amount of information about mold. Specifically, harmful or “Black” mold and a large amount of this information can be unnerving. So in an effort to be fair and balanced, we would like to share some information about some “good” types of mold.
Part 1: Penicillin
Unless you are allergic to antibiotics (or are a bacteria culture), Penicillin is your friend. Alexander Fleming is credited with discovering that penicillin can kill disease-causing colonies of bacteria in 1929. But it was not until WWII when penicillin became massed produced to help treat injured troops and get sick troops back into action sooner. Andre Moyer was granted the patent to mass-produce penicillin in 1948, and after that, a variety of antibiotics were developed. From there “synthetic,” or antibiotics made without penicillin, were designed for those that are allergic to penicillin and its derivatives.
It is possible that millions of lives have been saved thanks to this strain of mold. And that puts it on our good side for sure.
Painted over mold in a Greer, SC home. Make sure to properly clean and remove mold and not attempt to cover it up.
As a property owner, it can be easy to only focus on the damage and cost that mold can cause. But is vital to take in to account the impacts mold can have on the health of those that spend time inside of homes, businesses, and facilities that are affected. Mold can cause various health problems for people and pets if they come in contact or breathe in spores.
Allergic reactions can occur in individuals such as sneezing, runny nose or irritations such as red eyes or skin rashes. These reactions can be immediate or delayed and vary in severity.
Individuals with asthma have even more risk of having an asthma attack in areas where mold spores are present. The inhaled spores can trigger intense attacks that may require medical attention.
Allergic reactions and asthma are only two of the potential health problems that can be associated with mold and microbial growth. And why it is essential to take swift and proper action if there is a suspected mold problem. For more information about mold visit the EPA.gov website.
If you would like to donate or volunteer to the American Red Cross in the Upstate, you can call 864-271-8222
It has rained almost every day for the past three weeks in the Upstate. Long-standing daily rain total records have been broken: The GSP Airport reported 1.76 inches on May 29 breaking the record form 1976. And Ashville, NC had 2.92 inches on May 25 breaking the 1975 record. (National Weather Service)
Unfortunately, the record-breaking rainfall is also bringing with it serious issues such as flash flooding, uprooted trees, landslides, and fatal car accidents. A busy section of HWY 85 was shut down for several hours due to a flash flood, and portions of Main St. in Greenville were also closed off as crews worked to remove a fallen tree and power lines.
As the rains continue SERVPRO of East Greenville County wants to remind everyone to always keep safety in mind: If you see running water in the road “Turn Around Don’t Drown,” and remember to stay away from any downed power lines.
Fire Extinguisher Tips for Your Greer Home or Business
There are many types of fire extinguishers. Make sure that you are using the correct type for the category of fire you are dealing with.
During moments of crisis, we often make decisions within the moment. Sometimes we make decisions out of instinct from training, or we react out of panic. Reactions can solve the problem or can make them worse. That is why running training drills or attending continuing education courses will build knowledge and develop an instinct to make smart decisions is paramount to the success of safety.
National Building Safety Month concludes with a week dedicated to Improving Education & Training Standards for a Safer Tomorrow, and we would like to offer up some basic information on fire extinguishers from FireExtinguisherTraining.com to wrap up the month. Remember it is important to know what type of fire you are dealing with and what type of extinguisher needed for each type
Part of using a fire extinguisher properly is knowing the Three A’s:
Activate the building’s alarm system or call 911 to notify the proper authorities
Look for anyone in immediate danger or incapacitated and Assist them in exiting the building (without risk to yourself)
After A’s 1 & 2 are completed, should you Attempt to extinguish the
You should also only attempt to fight a fire if
the fire is small and contained
you are safe from toxic smoke
you have the means to escape
your instincts (there is that word again) tell you that it is ok
If there is a fire and it is safe for you to take action with the proper type of extinguisher, remember to P.A.S.S.
Pull the pin
Aim the nozzle or hose at the base of the fire from a safe distance
Squeeze the lever to discharge the extinguisher
Sweep the nozzle from side to side until the fire is out, moving forward as the fire diminishes. Be alert in case of re-ignition.
Practicing using fire extinguishers with your family or coworkers can help to educate and promote safety at home and the office and make sure that you are as prepared as you can be in the event of an incident.
SERVPRO of East Greenville County is here to help.
If you have had a fire and have damage to your property because of the fire, smoke, or soot we are happy to help with your repair or restoration needs. Call us at 864-292-3495 anytime.
You successfully put out a small fire and saved the day. Now what?
Fire extinguishers can leave a huge mess. Make sure to clean up with the correct methods based on the type of extinguisher.
How do you clean up the fire extinguisher discharge? What type of specialized equipment do you need? How long should you wait to clean it up? All of these are great questions to keep in mind, and the answers vary based on the type of extinguisher used. The following information provided by State Systems Inc can help know what steps to take next when dealing with the aftermath of a small fire.
*Normally the discharge from fire extinguishers does not present a danger or hazard to health. But it is essential to clean each type appropriately.
Fire Extinguisher Types and Cleaning Methods
Dry Chemical: Portable and compact, these extinguishers are well suited for minor incidents in commercial and industrial environments.
Sweep or vacuum any residue that has settled on the affected area.
Read the label of the extinguisher to determine the chemical used and then use the proper solution to neutralize it. Allow solutions to set for several minutes after applying before removal. (Note: there are multiple dry chemicals extinguisher types.)
Wash the area with a mild soap and water solution; then rinse.
Blow the area dry to remove excess water.
Wet Chemical: Uses a liquid agent to cool surfaces and reduce flames, commonly found in kitchens.
Confirm all fuel sources to the equipment have been shut off.
Make sure to wear rubber gloves. If the liquid or fire extinguishing agent comes into contact with your skin or eyes, flush thoroughly with water.
Use hot, soapy water and a cloth or sponge to wipe away the foamy residue. Scrub all surfaces that have come into contact with the excess agent.
Once all surfaces impacted by the residue are cleaned, rinse and allow time to dry before returning power back to the equipment.
Clean Agent: Discharge dissipates into the atmosphere making this extinguisher suitable for areas with sensitive equipment like a server room.
Does not require special precautions to clean after use.
Class K: Capable of holding in steam and vapor, commonly found in commercial kitchen overhead extinguishers.
Can be cleaned with soap and water
Always remember to replace or recharge your extinguisher after each use. For more information review State Systems Inc FAQs or contact your local fire department.
A tiny amount of moisture almost became a giant problem for a church in Greer, SC.
It’s Not the Heat; It’s the Humidity
You heard the phrase a thousand times, and if you live in the south, you know that it is true. But humidity is not just the cause of frizzy hair or glasses of lemonade to sweat like they are the ones mowing the lawn, humidity can create the perfect conditions for mold to grow.
Checking for leaks and getting them repaired ASAP is a great start but dripping pipes or holes in the roof are not the only ways that microbial growth can develop in you Greer home, business, or facility. Sometimes the issue can start where there has never been any running water, and these tiny surprises can become gigantic problems if overlooked.
Recently SERVPRO of East Greenville County was called to a local church to perform mold mitigations services. The source of the mold was not from heavy rain or a busted water main, but it was from one damp box. The church had a new section added a few years ago, and during the preparation, one of the unused classrooms was turned into what was supposed to be a temporary storage room. More contents were added to the room over time, and the short-term fix became the long-term solution.
During last year’s hail storm, the activity center’s roof was damaged and rain leaked into the facility. The contents of the impacted office in the building were packed into storage boxes and deposited in the trusty storage room. But, the wet contents of the boxes soaked through to the packaging, and as the boxes sat in the dark storage room for months, mold began to grow. The mold spread beyond the container and the items within to the nearby boxes and the walls it touched. Fortunately, the youth group volunteered to clean out the storage room, so the microbial growth had not spread too far. SERVPRO of East Greenville County was able to remove the impacted section of the wall and encapsulated the part of the structure behind the affected area, then performed a detailed cleaning of the entire room after the contents had been disposed of.
Although there was never any standing or running water in the storage room, conditions were right for mold to develop and grow in only a short time. Remember to periodically check in on the areas of your property that you don’t often visit to make sure that you do not have a potential mold problem.
First named Storm of 2018 Atlantic Hurricane Season
Weather Channel satellite image of Alberto’s location at the time it was officially named.
The Atlantic Hurricane Season technically begins on June 1 of each year. But, 2018 is off to an early start, more specifically 9 a.m. on May 25. The National Weather Service named the system in the northwestern Caribbean “Alberto.”
As of this posting, Alberto is only a sub-tropical storm, but local meteorologists are expecting Alberto to have a significant impact on the Upstate of South Carolina during and after the Memorial Day weekend. Weather patterns are predicting between 2 and 6 inches of rain in certain parts of the Upstate between Sunday and Wednesday. And that could lead to issues because of the amount of rainfall over the past two weeks saturating the ground. There may be flooding and mudslides in some areas.
We encourage area residents to exercise caution during this storm event.
Don’t let coffee stains compromise excellent customer experiences, check out SERVPRO of East Greenville’s Commercial Cleaning Services
Years ago I worked for a company that prided itself on its customer service; they called it ‘legendary.” They didn’t just view customer service as the interactions between employees and guests or the quality of their food, but also as the cleanliness of the building. It was all part of the customer experience. One of the illustrations used to convey why cleanliness is part of customer service was The Coffee Stain Story.
A person books a flight across the country and they were able to get a great price and no layovers. The flight boarded on time, the seats on either side were empty, so there was plenty of room to be comfortable, the movie was good, and the headphones were complimentary. Flight staff was courteous and brought the passenger a free drink. The plane even landed on time. It was an incredible flight.
But, when they lowered the tray table, they noticed a small coffee ring stain. And even all of the free stuff, extra room, and no inconveniences, it was all they could think about. When they were asked “how was your flight,” they would respond with “It was OK, but my tray table was dirty. Had a big old nasty coffee ring on it.”
The story shows how the perception of their experience was hugely impacted by such a tiny detail, and customer perception is customer experience. It was taught to us to show how important every detail can be, and we must do all that we can to control the controllable.
You can never be certain what may be viewed as a “coffee stain” by your customers, so be proactive and take care of areas that need the most attention. SERVPRO of East Greenville County offers professional cleaning and preventative maintenance for upholstery and carpet. We have a number of specialized cleaning options for air ducts and HVAC units, deodorization, and many services. Call us at (864) 292-3495 to set up a maintenance schedule. Let us worry about the small details so you can focus on your business and your customers.
Restoring Your East Greenville County Commercial Property After A Water Damage Event
Flooding and water damage events at Greenville area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call, and we’ll be there fast with the help you need.
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property.
Fixing Tiny Leaks Can Conserve Giant Amounts of Water and Help Residents Save Money In Greer
Small undetected water leaks contribute to massive amounts of wasted water. (EPA.gov.)
You are resting comfortably in your bed: the covers are just right, the room is the perfect temperature, and your head is on the cool side of the pillow. (Drip.) It is very quiet, no barking dogs, passing cars, and the kids have also tucked away into their own beds. (Drip.) You glance at the alarm clock, and you do not have to wake up for hours, plenty of time to get back to dreamland. (Drip. Drip.) You think that you hear a drip coming from the bathroom and check to make sure the faucets in the sink and shower are off, and they are, but you still hear the drip. “I will deal with it tomorrow,” you think to yourself and get back into bed. Only this time it isn’t quiet, you hear every drip like the second hand on a ticking clock. You fold the pillow over your head and try to go back to sleep. (Drip.) The alarm goes off, and you struggle to get out of bed, walk to the bathroom and step into a cold puddle of water. You say “But I checked all the faucets, and none of them were on,” as you follow the puddle to behind the toilet. You found the source of the drip. Not the way you wanted this day to begin.
Week 4 of National Building Safety Month’s theme is Safeguarding Our Water, and it focuses on how building codes help to conserve the water supply and help to ensure that it is clean. One of the best ways that you can contribute to conserving water is to take action if and when you have a scenario like the one above. Here are some tips from EPA.gov on how to quickly find leaks.
Take a look at your water usage during a colder month, such as January or February. If a family of four exceeds 12,000 gallons per month, there are serious leaks.
Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.
Identify toilet leaks by placing a drop of food coloring in the toilet tank. If any color shows up in the bowl after 10 minutes, you have a leak. (Be sure to flush immediately after the experiment to avoid staining the tank.)Here is an excellent video from Spartanburg Water with some other ways to detect toilet leaks
Examine faucet gaskets and pipe fittings for any water on the outside of the pipe to check for surface leaks.
Knowing how to test for leaks can help to prevent wasting water and reduce the potential for water damage to your property. You can rest easy because SERVPRO of East Greenville County is available to help if you ever need water damage restoration.
Smoke and soot damage impacts many aspects of your home, including family heirlooms.
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may significantly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Greenville County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more challenging to clean.
Dry Smoke – Paper and Wood
Fast burning, high temperatures, heat rises, therefore, smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 864-292-3495
Document Drying and Restoration Services for Greenville Businesses
The SERVPRO document restoration team uses the same innovate vacuum freeze-drying techniques as the Library of Congress to dry historical documents
SERVPRO of East Greenville County offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?
Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).
Our Document Restoration Facility:
Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
Digital: we use a computerized inventory system for digitizing your documents
Flexible capacity - we can accommodate large commercial losses or small residential jobs
Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization
SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.
Types of content:
paper documents
books and magazines
manuscripts and files
photographs, films, negatives, and microfiche
x-rays
blueprints and maps
parchment
For more information about SERVPRO of East Greenville’s Document Recovery or other commercial services visit our website or call 864-292-3495
SERVPRO of East Greenville Celebrates Mom All Month Long
SERVPRO of East Greenville County is happy to celebrate moms and all other caregivers all month long
Mother’s Day has come and gone, and we hope that you had a fantastic day with your loved ones. But that is just it; one day is not enough. So we are happy to announce that we are extending our Mother’s Day contest until the end of the Month! That is two more weeks to leave a review on our Facebook page for your chance to win SERVPRO carpet cleaning services for UP TO 4 Rooms, a $175 value.
And if you totally rocked this year's Mother’s Day, then you can use the cleaning for your home or business. (Don’t worry we won't tell.)
Rules and Conditions
Reviews must be submitted by May 31, 2018
One entry per person per review
Prize is notredeemable for cash
Prize must be redeemed for residence within 25 miles of our location and must be redeemed before August 31, 2018
Prize must be redeemed at one time, and only for 1 location, service is for traffic areas only and must be scheduled in advance (regular business hours only)
Prize amount value covers 4 rooms, but service for additional rooms can be purchased (Contact SERVPRO of East Greenville County for pricing details)
Several days of rain are no match for our highly trained crew. We are ready to respond 24/7 to storm or flood damage in Greenville. (weather.com)
The Upstate is expecting to receive a significant amount of rain over this week, with some days currently showing a 100% chance of rain. Local meteorologists are predicting anywhere from two to four inches of rain during the next five days, as well as prospects of thunderstorms, and some of those storms may be severe. Be sure to be aware of weather alerts and updates to make sure that you, your family, and property remain safe and secure.
Safety is important during severe weather, and quick action afterward is just as paramount in limiting and repairing any possible negative impacts. Consecutive days of rain can lead to flooding or large pools of standing water around/under your home or business, potentially causing water damage or creating ideal situations for microbial growth. Strong winds, heavy rain, and hail can damage structures leading to leaks and other inconveniences that could turn into big problems.
If you need SERVPRO Of East Greenville County ANYTIME, we will be there. Call us at 864-292-3495.
SERVPRO of East Greenville County is ready to help restore your property to pre-storm condition. Our highly trained team is prepared to respond quickly to lessen damage and reduce the restoration cost.
And if the storms cause widespread damage to Greer, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Tornado Safety and Recovery Tips for the Greenville Area
A tornado can form quickly under the right weather conditions. Being Proactive versus being Reactive can help keep you safe.
If you have ever been through a tornado, then you know how unsettling of an experience it can be. The sky grows dark, the wind roars, you can feel the pressure change. You run under a door frame or to a stairwell, crawl into a bathtub, anywhere to feel safe. And although it only lasts for a few moments, it feels like forever.
Week 2 of National Building Safety Month’s theme is Protecting Communities from Disasters. And in the instance of severe weather like tornadoes and microburst, being prepared is some of the best protection to safeguard our Greenville community. The following are some excellent tips provided by the International Code Council to help become tornado ready.
Getting ready for Tornado Season
We may already be well into tornado season in the Upstate, but it is never a wrong time to start to prepare.
Make sure your family has a plan to congregate in a safe place during a storm.
Warn your children about finding a safe place away from home.
Store flashlights and extra batteries.
Clean storm gutters and drains.
Prepare your home for high winds and rain.
Repair/replace storm shutters.
Check your property insurance policy for appropriate coverage.
Before the storm
It can be impossible to predict when and where a tornado may form, but taking action when the weather is calling for conditions that can produce tornadoes can save precious time if watches or warnings are issued.
Bring in outdoor objects such as lawn furniture, toys, and garden tools. Anchor objects that cannot be brought inside.
Check/replace emergency supplies and store bottled drinking water.
Review family emergency plans.
Keep a supply of flashlights and extra batteries handy.
Secure your home by unplugging appliances and turning off electricity and the main water valve.
During the storm
Severe weather can be intense and may call for quick thinking and action. Knowing what "NOT to do" can be just as helpful as knowing what to do.
Stay inside in a secure place, away from windows, skylights, and glass doors. Listen to a crank- or battery-operated radio for storm progress reports. DO NOT GO OUTSIDE.
Stay away from electrical equipment and piping that can conduct electricity from lightning.
Keep a supply of flashlights and extra batteries handy.
Avoid flooded roads, and watch for washed-out bridges.
After the storm
The impact of a tornado can leave behind damage and create other dangers. Being cautious and alert can prevent further damage or injury.
Listen for the all-clear from a community siren, or from local radio. Make sure everyone is okay; get emergency help, as needed.
Be careful as you assess the damage in your home, watching for live wires, broken glass, nails and other debris
Take pictures of any damage to the house and its contents for insurance claims.
Check the exterior. Avoid loose or dangling power lines and report them immediately to the power company, police or fire department. The same goes for gas lines.
Let your insurance company know of any damage. Work only with accredited companies on any repairs. If you suspect a scam, report it to authorities.
Being prepared goes a long way in keeping a community safe during and after the storm. And if you need us SERVPRO of East Greenville County can help you minimize secondary damage and restore your Greer home, business, or facility to pre-storm condition quickly.
How Innovation Can Help Greer Businesses and Residents Recover from Storms and Floods Faster
Freeboard is a voluntary increase in the height of new construction or substantial damage requiring elevation adopted by a community. (FEMA)
The weather in the Upstate can provide us with amazingly beautiful days, and sometimes it can leave us in a bit of a bind. Our area’s location at the base of the foothills is mostly protected from harsh winter weather that comes in from the northwest by the mountains. But a significant portion of our rain events can come from the southwest and are not blocked, and some unfortunate storm events come from the east and are then held in our area by the same mountains that shelter us from the snow and ice. When a storm system is held over our area, high rainfall totals can cause the many creeks, rivers, and lakes in Greer and Greenville to rise and waters to flood. Roads are impassable, bridges swept away, homes and businesses are damaged.
Week 2 of National Building Safety Month’s theme is Advancing Resilient Communities Though Science & Technology. Here is some general information about an innovation designed to help limit the negative impacts of water damage.
What is Freeboard
Weather control technology is (fingers crossed) decades away, but innovations and advancements have been made to limit the damage and reduce recovery time and cost. One such innovation is using a process called “Freeboard” to elevate a structures lowest floor 1 to 3 feet above predicted flood levels for a given area. In most instances, the cost of incorporating Freeboard into building a new structure or renovation of an existing structure can be offset by the reduction of premiums. *It is critical to consult with a licensed insurance professional to discuss if Freeboard will have an impact on premiums.*
Benefits of Freeboard
Increased protection from floods and storms. Storm waters can and do rise higher than shown on Flood Insurance Rate Maps (FIRMs). Freeboard helps protect buildings from storms larger than those that FIRMs are based on and provides an added margin of safety to address the flood modeling and mapping uncertainties associated with FIRMs.
Greatly reduced flood insurance premiums. Recognizing that freeboard reduces flood risk, the Federal Emergency Management Agency (FEMA, which administers the NFIP) provides substantial (sometimes more than 50 percent) reductions in flood insurance premiums for structures incorporating freeboard. These savings can rapidly accumulate, especially over the life of a normal mortgage.
Codes are cost-effective, too. A study for FEMA done by the National Institute of Building Sciences’ Multihazard Mitigation Council showed that for every dollar spent on mitigation efforts like adopting current codes, four dollars were saved in post-disaster relief costs.
Who Can Benefit from Freeboard
Homeowners- Whether or not you live in the house year-round, having it elevated increases the chances that it will weather storms safely, decreasing your worry and protecting your investment. If you’re building a new home or doing a renovation, ask your builder/designer about incorporating freeboard.
Builders/contractors- Freeboard provides a competitive edge over other builders, allowing you to market the benefits of reduced flood insurance and flood risk to potential buyers. When doing retrofits (especially those requiring bringing structures up to current NFIP standards), explain the benefits of freeboard to your clients.
Municipalities- When constructing new municipal buildings (schools, fire stations, etc.) use freeboard as a means of saving tax dollars. Encourage all new construction in your community to include freeboard.
Businesses- Freeboard helps: protect your buildings, important records, and inventory from flooding; drastically decrease your recovery/clean-up time after the storms, and potentially save your business. The Institute for Business and Home Safety reports that more than 25 percent of businesses that close due to storm damage never reopen.
For more information about Freeboard contact your licensed insurance professional. If your home or business has been impacted by a flood or rain event, SERVPRO of East Greenville County can assist you with water damage repair and restoration or mold remediation and restoration.
SERVPRO of East Greenville County’s Mother’s Day Contest
SERVPRO of East Greenville County is happy to celebrate moms and all other caregivers this Mother’s Day.
What better way to celebrate Mom, or any caregiver, than taking some of the burdens off of their shoulders. That is why SERVPRO of East Greenville County is holding a contest to win carpet cleaning for up to 4 rooms.
Entry is easy; all our customers have to do is leave a review on Facebook between now and Mother’s Day (May 13, 2018). And 1 lucky winner will be randomly selected to win SERVPRO carpet cleaning services for UP TO 4 Rooms, a $175 value.
Rules and Conditions
One entry per person per review
Reviews submitted before May 5, 2018, and after May 13, 2018, do notqualify
Prize is notredeemable for cash
Prize must be redeemed for residence within 20 miles of our location and must be redeemed before July 31, 2018
Prize amount value covers 4 rooms, but service for additional rooms can be purchased (Contact SERVPRO of East Greenville County for pricing details)
Prize must be redeemed at one time, and only for 1 location, service is for traffic areas only and must be scheduled in advance (regular business hours only)
SERVPRO of East Greenville County knows what to do if mold grows in your home.
It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.
If the right conditions exist, mold will grow.
Those conditions include:
Water - Different mold types require varying amounts of liquid before growth begins.
Temperature - Normal indoor temperatures will promote mold growth.
Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.
Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.
If you suspect mold in your home, call SERVPRO of East Greenville County to assess the situation. We have the knowledge, tools and track record to remediate mold in your home or business effectively.
If you suspect mold, call us today at (864) 292-3495
What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of East Greenville County for mold remediation services.
Have you ever asked “Why do I need to get a building permit and follow building codes? It’s my property,” while building a deck, remodeling a kitchen, or making a small addition to your home? You are not alone, so it may help to have an understanding of where building codes come from and how they can protect your family, your investment, and your community.
Week 1 of National Building Safety Month is about partnering with building code officials to build safer and stronger communities. And SERVPRO of East Greenville County wants to help our community do the same.
A Short History Lesson On Building Codes
Construction methods and materials contributed to the densely populated area of large cities being prone to massive fires that could quickly spread. The damage and loss of life these fires would devastate communities and recovery could take months or even years. In 1871 The Great Chicago Fire was such an event, burning for three days and destroying miles of the city.
The devastation left behind by the fire had a significant impact on the mayoral election, leading to Joseph Medill to win the election after he adjusted his campaign platform to focus on stricter building and fire codes. He worked with Chicago’s civic leaders and created codes requiring new structures to be built with noncombustible brick or stone exteriors as well as roofs that composed of ignition resistant materials. Over the next few years many cities would follow suit and create their own fire and building codes, and eventually, a national standard began to develop.
Organizations formed in each region of the country, each publishing lists with their own standards and codes. And although most initial codes were intended to reduce the risks and impacts of fire, codes have evolved to cover building stability, sanitation, energy efficiency, and more. Regional organizations started forming in 1873, but it wasn’t until 1994 that many of the organizations merged to form the International Code Council and began to set current codes and regulations. And since 2003 the NAFP 5000 Building Construction and Safety Code is revised, updated, and published every three years.
How Building Codes Can Benefit You
Getting a permit and adhering to building and fire codes are not just civic hoops for you to jump through with no purpose. They are actually parts of a process that is designed to protect a structure, its owners, and occupants. Codes officials ensure the safety and well being of the community by enforcing building and fire codes. Communicating and partnering with Greer and Greenville building officials can help to avoid issues that can cost time and money, or worse put your family at risk.
For more about building code history visit ICCsafe.org.
Write your phone number on their wrist and cover it with liquid bandage in case you get separated
Warm weather is (finally) here. And with it comes some of the Upstate’s many outdoor festivals and events. These festivals are fantastic opportunities to spend some time with the family and enjoy what many local businesses have to offer. Live Music, games, and fried… everything, there can be so much to experience. But, all of the fun can quickly turn to panic if you realize that your little one(s) are not close by. And if that makes you freak out, imagine how a child may feel.
As with most things, it is best to be prepared if something like this ever happens. Having a game plan can help to reduce the time a family is separated and limit the stress and anxiety that adults and children may face. So, with that being said here are 3 methods (from Simplemost.com) that you can try when attending festivals or theme parks.
Teach Your Children to Call Out Your “Real’ Name
Yes, our real names may be mom, dad, grandpa, etc. to our kids, but this rings true for most families. And that is why it is important to teach your child to call out your first name if you ever get separated in public. The combination of their voices and your name can stand out and grab your attention quickly. It can assist anyone they may come across locate you faster if your child knows your first and last name. Just maybe tell them not to call you by your name at the dinner table.
Practice Getting Lost
Mister Rogers said “Always look for the helpers,” and who are we to disagree. Educating your kids about who is there to help can be a great, and less scary, portion of the stranger danger conversation. Stressing how to identify police officers, firefighters, or other public servants will empower children with the ability to look for help on their own and reduce their feelings of helplessness. If you feel that your child is too young to easily ID police officers, you can always train them to look for another “mommy” with her kids. As a parent, they can be super quick and more than ready to help out a young child in need. But its essential rehearse this scenario a few times to make sure that they understand the plan.
Write your contact information somewhere it cannot be washed off or lost.
By the time my niece was four she could recite all the lyrics from almost any Disney song (especially the one about letting go), but she was having the toughest time remembering her parents’ phone numbers. Examples like this are why the Clovis Police Department in California recommend writing contact info on a child’s wrist and covering it with a spray-on bandage so that the ink will stay put. This can be a lot more impactful than just having a paper that can be easily lost or thrown away and make it very easy for any helpers contact you.
We hope that you never need these tips, but if you do, we hope that they are a tremendous help. And you have to worry about is heartburn from all the festival food.
SERVPRO of East Greenville County Celebrates ICC National Building Safety Month
ICC National Building Safety Month is celebrated every May. This is the 38th year of the campaign.
May is Building Safety Month (BSM), and this year will mark its 38th year. BSM is an international public safety campaign initiated by the International Code Council that promotes a better understanding of creating and sustaining safe structures for businesses, individuals, and families. The theme for this year is Building Codes Save Lives and will place a focus on how building codes protect homes, offices, schools and many more structures.
Each week will have a specific topic which will cover a variety of information including safety tips and FAQs.
May 1-5: Partnering with Code Officials to Build Stronger, Safer Communities
May 6-12: Advancing Resilient Communities Though Science and Technology
May 13-19: Protecting Communities from Disaster
May 20-26: Safeguarding Our Water
May 27-31: Improving Education & Training Standards for a Safer Tomorrow
SERVPRO of East Greenville County will share many of the tips provided by the ICC and some of our own throughout the month. Check out the 2018 ICC Home Safety Checklist for some quick and simple ways to make your home a safe home.
SERVPRO Ready Plan: Save Time Recovering from the Unexpected
SERVPRO Ready Plan allows users to create an emergency ready profile of their facility containing critical information to help speed up response time.
Many of us have a relationship with our smartphone, and why not? Smartphones are one of the greatest multitaskers ever invented. They allow us to connect with friends and family in a myriad of ways. We can summon transportation, food, information and entertainment with the press of a few buttons. Memories are captured and saved in the moment and then can be sent to or pulled from a cloud. They help to monitor physical activity and provide motivation to keep going to reach that goal. Phones are our friends. Chances are that you may be reading this from a phone right now, and if not, you might be checking your pockets or purse to make sure your BFF is not too far off.
While it is nearly impossible to predict a calamitous event, it is now easier to be prepared to respond and recover from one. ANd our phones can be more than just a friend; they can be a HERO. Thanks to SERVPRO, smartphones can be a great tool during and after a crisis event for risk managers and residential or commercial property managers/owners in Greenville and the surrounding areas. SERVPRO Ready Plan allows users to create profiles that contain that can help to speed up response time. Setting up an Emergency Ready Profile (ERP) and having critical information readily available will allow SERVPRO of East Greenville County to provide faster service and can reduce displacement /downtime and loss of revenue.
SERVPRO Ready Plan Features
Designate priority contacts to have decision makers easily accessible
Indicate location of shut-off valves, access points, and other essential systems
Provides critical building information such as square footage and parking accessibility
You can download the SERVPRO Ready Plan app here, and SERVPRO of East Greenville County is available to assist in setting up ERPs. Visit our website or call (864) 292-3495.
SERVPRO of East Greenville County provides 24-hour fire and water damage restoration service in Greenville
Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of East Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of East Greenville County arrives speedily and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 at 864-292-3495
Water Damage Timeline
Within Minutes
Water quickly spreads throughout your property, saturating everything in its path.
Water absorbs into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.
More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our highly trained staff specializes in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property.
Certifications
AMRT - Applied Microbial Remediation Technician
ASD - Applied Structural Drying Technician
ECTP - Employee Certification Training Program
FSRT - Fire & Smoke Damage Restoration Technician
HST - Health and Safety Technician
IICRC Certified Firm
OCT - Odor Control Technician
OSHA - 10-hour General and/or Construction Industry Training Program
Whether or not you know it's coming, a power outage can be a major disturbance. It never hurts to know what to do once the lights go out.
From ready.gov
Before
Power outages can happen at any time and are unavoidable, but the costs associated with them can be lessened by installing a home backup generator at a home or business.
Have a place in your home where flashlights, a battery-powered radio, and extra batteries can be easily found.
If you know the outage is coming, set aside extra water and buy or make extra ice. You can use the ice to keep perishable items cool.
Make sure the battery in your smoke detector is fresh. Test the smoke detector on a monthly basis to make sure it's working.
Keep an appliance thermometer in the freezer. If the freezer is 40 degrees Fahrenheit or colder when the power returns, all the food is safe.
During
If possible, use flashlights instead of candles for emergency lighting. Candles used in unfamiliar settings can be dangerous fire hazards.
Turn off or disconnect any appliances, equipment, or electronics that were on when the power went out. When power comes back on, it may come back with momentary "surges" or "spikes" that can damage equipment such as computers and motors in appliances like the air conditioner, refrigerator, washer, or furnace.
Leave one light on so you know when the power returns.
Avoid opening the refrigerator and freezer. This will help keep your food as fresh as possible. Be sure to check food for signs of spoilage.
Use generators safely. If you have a portable generator, only run it outdoors with adequate ventilation. Never use a generator indoors or in attached garages. The exhaust fumes contain carbon monoxide, which can be deadly if inhaled.
If your home was built before 1978, it likely contains lead-based paint. Deteriorated lead-based paint is present in as many as 24 million residences
No safe levels
Lead is dangerous to people of all ages, but children younger than 6 years old are particularly susceptible. Some of the effects of lead exposure — even low levels — in children and adults can include:
Damage to the kidneys and nervous system
Learning disabilities
Issues with speech, language and behavior
Slowed physical growth
High-risk pregnancies and fertility issues
High blood pressure
Problems with digestion
A simple blood test at the doctor's office can detect lead poisoning. The best way to treat lead poisoning is to remove or minimize exposure to lead.
Reducing the risk
Hire a certified inspector or risk assessor to test your home. If your home has lead-based paint, take these steps to keep your family safe.
Check surfaces. Lead-based paint in good shape is not a threat. But wear and tear is likely, particularly with painted window frames, doors, doorframes and stairs. Regularly inspect surfaces for peeling, chipping or damage.
Keep it clean. Even a few particles of lead-based paint can be hazardous. Regularly wipe down floors, windowsills and other paint-covered surfaces to keep them free from lead dust.
Remodel with care. Home improvements that involve scraping or disturbing paint may release toxic lead dust. If you're the DIY type, learn as much as you can about lead-safe practices. Or, better yet ...
Hire a pro. Enlist a Lead-Safe Certified renovation firm to help with your next project, or hire a certified lead abatement contractor to ditch lead for good. Find certified inspection, risk assessment, abatement and renovation firms on the EPA's website.
Look past the paint. Lead also may be present in soil tracked into the house, on some children's toys and even in older pipes and plumbing. Is there lead in your tap water?
Your drinking water may not be as safe as you think especially if your home has lead plumbing. Corrosion in your home's plumbing and water-supply syst
Know the risks
Lead can affect family members differently depending on their age and development. Children and pregnant women are most at risk.
Infants: Delays in physical and mental abilities
Children: Brain and nervous system damage, behavioral and learning problems, lower IQ, issues with hearing, slowed growth and anemia
Adults: Nervous system impairment, high blood pressure, hypertension, kidney problems, and reproductive issues
Test your water
You can't see, smell, or taste lead, so how do you know if your water is contaminated? The answer: regular testing. If your home was built before 1986, there is a greater risk that your plumbing has lead-containing materials. But regardless of your home's age, the U.S. Environmental Protection Agency (EPA) recommends testing your water regularly if it comes from a private water system. Most public water systems test for contaminants annually. However, these tests reflect the water quality of the entire system not individual homes.
Testing kits are available at most home improvement stores. To get the best results, the EPA recommends sending your sample to a certified laboratory in your area.
Take precautions
If your water tests positive for lead, there are things you can do to reduce risk in the short-term and long-term. But first, visit your doctor to make sure no one in your family has high levels of lead in their system.
Here are some things you can do at home:
Use the cold-water tap it has lower levels of lead than warm water.
Flush your pipes by running your tap for at least one minute until the water becomes cold if it hasn't been used for the last six hours.
Replace lead plumbing pipes. According to the EPA, lead is a dull gray metal that can be easily scratched.
Use bottled or distilled water.
Use a filter certified to remove lead from your water.
A recent carpet cleaning service completed by SERVPRO Of East Greenville County.
Today I wanted to talk about the upcoming ending of Winter and the start of Spring. If you are in the Northern Hemisphere, Winter technically ends March 20th. With Spring quickly approaching, I wanted to talk a little about "Spring Cleaning." This post primarily focuses on getting your carpets cleaned this spring.
A study shows that nearly 79% of soil in carpet is considered dry soil. Owning and using a quality vacuum is a key process in cleaning & maintaining your carpets. Carpets tend to act as a filter. They trap everything from dust to animal hair, to dead skin cells.
Professional Cleaning: Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you'll need professional cleaning depends on soil build-up, traffic, type and color of the carpets. Dirt typically accumulates in layers, and when carpet looks dirty to the eye, you are typically only seeing the dirt at the tips of the fibers. Even the highest quality items can show soiling. SERVPRO Of East Greenville County Professionals will get the job done right. For a cleaning backed by state-of-the-art equipment and over 40 years of experience and professionals trained to the highest standard, protect your investment by giving us a call at 864-292-3495. We look forwards to the opportunity to do great work for you.
This was a great article from Restoration & Remediation Magazine. Written by Michelle Blevins
Women in the workforce: a consistently hot topic. Times have changed. Today, it is the norm for a household to have two working parents. Thirty or forty years ago, it was not – it was believed women belonged in the home, and men in the workforce. Generation X, and now millennials, and the up and coming Generation Z are changing the landscape of the workforce in big ways. That must be why the topic of women in the workforce is so popular this presidential election year, perhaps more so than ever.
Did you know 70 percent of women in the U.S. with children younger than 18 work? And according to The Occupational Safety & Health Administration, the number of women in the U.S. construction industry grew by more than 81 percent from 1985 to 2007? Despite that staggering increase, however, only 9 percent of U.S. construction workers are women – which is obviously a very low number compared to other industries.
While we don’t know the exact number of women in the restoration industry specifically, it is very safe to say women are rising in the ranks of restoration companies – and doing it quickly. Women bring a new way of doing things to the table … a sort of quiet strength and the ability to help build others up, and bring out the very best in everyone around them.
When Restoration & Remediation launched the 2016 Recognizing Women in Restoration campaign, we really didn’t know how it would go. All I knew was in my short time in the industry, I have met a number of truly remarkable women who have a bit of a different take on restoration. While most understand this industry is all about helping other people on their worst day, not everyone has the ability to comfort and connect like a woman! They are also shedding more light on the importance of using safe, clean products – especially around children, the elderly, those who are sick, and so on. The women who come to my mind are also strong and not easily intimidated. They know this industry, they know their niche, and they will not back down.
I had the opportunity to attend Violand Management Associates’ Women in Leadership event in June of this year and sat in a room full of women who left me in awe. Each was so intelligent, and full of fresh, innovative ideas on how to tackle everyday problems in a restoration business. As the staff at Violand would say, these women are ready to “kick some glass!” Thank you very much, Violand, for being such a strong supporter of the campaign this year and for your work to help women rise in the ranks of restoration companies around the country.
The Judging Process
A lot of work, planning, and organization went in to this year’s Recognizing Women in Restoration campaign. It was vitally important to R&R that the process be fair and unbiased. To the right, you can “meet” two of the three judges (the third being myself) who thoroughly read and scored every single one of the 40 (yes FORTY!!!) entries and nominations. Each entry was graded based on six categories:
Thoroughness of the entry
Supporting documentation
Journey & experience
Job growth & future reach potential
Worthiness of recognition
Advice to others
Each of those categories was weighted (with some categories being worth more than others), and the judges plugged in numbers on a score sheet to come up with a final score for every entry. There was little to no room for bias as the scores were truly based on every woman’s individual journey, knowledge and wisdom they had to share, credentials, and so on.
Bottom line: this was a well-developed process judged by three women heavily involved in the restoration industry – myself, Susan Pinto, and Ashlee Carpentier. We all have varying degrees and lengths of involvement in the industry, but in the end our scores for every entry came out very similar – and when added together, established a pretty clear winner.
Susan Pinto
Susan’s master’s degree in educational leadership proved very useful in the business world as she migrated from an elementary school teacher to president of Wonder Makers Environmental alongside her husband, Michael Pinto. For 28 years, she has focused on the business aspects of the company including personnel management, customer service, distributor relations, marketing, and financial management. Wonder Makers has a mission of serving God and society by helping people solve environmental, health, and safety problems and Susan works with each client with unparalleled kindness and integrity.
Ashlee Carpentier
Ashlee is married to her best friend and business partner, Shaun Carpentier. Together, they own Complete DKI and 1-800-Packouts of the Gulf Coast. Ashlee has a huge heart for those experiencing a disaster, and put that passion in action serving as the Board Chair for a local Red Cross Chapter. She is also an avid supporter of the Escambia County Professional Fire Fighters Charity and Complete DKI volunteers time and resources for the Trauma Intervention Program. Ashlee also serves as Board President for the Gulf Coast Association of Insurance Professions, is the membership chair for her local chapter of the Florida Restaurant and Lodging Association and an active board member of NAIOP of Northwest Florida.
Winner: Annissa Coy
Who: Annissa Coy
What: Owner and founder of Firehouse Education and Mobile Clean Systems
When: She has been in the restoration industry since 2000.
Where: Based in Spokane, Wash.
Why: “I truly love helping people and there is no better place to do this than the restoration industry, in my opinion.”
How: Annissa runs both a mobile contents cleaning business, and a school for cleaners and restorers.
From Bookkeeper to Owner
Annissa got her start in the restoration industry in 2000, hired in as a bookkeeper for a company grossing about $360,000 a year. She quickly worked her way up to office manager and began taking on some of the marketing as well.
“Within three years, I helped increase the gross revenue to about $900,000,” Annissa explained. “At this point, the owner incorporated and I became the CEO and ran the business overseeing all operations, purchases and marketing.”
In 2006, the owner sold the business to Annissa and her husband, Kevin. Two years later, they started Mobile Clean Systems – an onsite, 34-foot trailer that is specially designed and engineered to clean contents as efficiently and effectively as possible, even at a home in the middle of nowhere.
Then in 2009, they launched Firehouse Education – a hands-on school teaching contents restoration and systems management, plus marketing.
Today, Annissa and her crew travel to CAT losses all over the country, and do residential contents restoration (mainly fires) in the Western U.S.
“I went from an employee and having zero restoration experience, to owning the restoration business in just six years,” Annissa said. “Then within two years of owning the company, we grossed $1.3 million in revenue and increased our net profit by 1,003 percent.”
Finding Success
Annissa takes pride that Mobile Clean’s business is 100 percent referral-based. She does not hesitate for a second to ask a customer for a testimonial after a successful contents cleaning job.
“I truly love helping people and there is no better place to do this than the restoration industry, in my opinion,” she said. “I am good at creating systems and helping others feel comfortable and cared for. My biggest contributions to the industry would be my natural ability to teach and to help others see things differently and encourage them to challenge the status quo.”
She admits when she first came into the industry 16 years ago, she shook things up a bit by challenging the way things were done, and suggesting better, more efficient ways to clean contents. She is also first to admit the path into this tight-knit industry, especially the niche of contents, wasn’t easy as she was surrounded by people who had been doing restoration for decades. But she also felt she had some insights that could help.
Through Firehouse Education and her YouTube channel, Annissa was able to create a voice for herself.
“I was the first one to take my camera on CAT losses and out on job sites and film what was happening step-by-step,” she said. “I was also one of the first to capture video testimonials onsite from homeowners and adjusters and post them to my website, blog, and throughout my marketing.”
Annissa’s Advice
“Don’t think you have to do things the way they have always been done. Constantly ask yourself ‘can this be done better, faster, and with more care?’” she said. “And never stop asking yourself how you can serve your clients better. Bring your heart to the game every single day. It’s what your clients and your team need and want from you most.”
First Runner-Up
Who: Jessika James
What: Certified Indoor Industrialist | Owner, JMJ Consulting and Inspections
When: A lifetime! She joined her family’s construction and restoration business when she was just 10 years old, and her high school graduation gift in 1978 was a Chevy van with a truckmount. The note from her dad said: “Congratulations! You are a carpet cleaner! Rent is now $300.” For Jessika, this was a dream come true.
Where: Jessika works nationwide as a consultant and previously had a variety of roles in the industry including restoration company owner, ProChem’s education director, IICRC instructor, and more.
Why: “My father was very work-oriented. As a child, my weekly allowance wasn’t for setting the table or doing the dishes, but helping out in the family construction and restoration business,” Jessika said. “I would do everything from setting up equipment to fire damage packouts to filing in the office on the weekends.”
Jessika’s journey is far too impressive to do justice in a short write up, but she has worn a number of hats over the years, and earned a number of IICRC and other certifications.
“I have had the incredible opportunity to work with and learn from some of the industry superstars! Carl Williams, Jeff Bishop, Ron Toney, Tom Hill, Steve Marsh – they all played a major part in my in-field experiences, then my movement into the education area,” Jessika recalled. “Teaching classes and seminars is always my favorite thing to do, and what I feel is my largest contribution to the industry.”
Her Advice:
“Although it is still a largely male-dominated industry, women are seen more and more frequently in all different jobs, from packing out houses on fire damage jobs, to remediating water and mold projects, to independently running their own businesses! The biggest piece of advice I could give would be- spread the news! This is a great industry for women!”
She also said: “It is amazing how just in the past 10-15 years, we have seen so many strong, independent, educated, professional women joining the workforce in the cleaning and restoration fields – and kicking some serious behind!”
Second Runner-Up
Who: Kris Rudarmel
What: President, Anchor Restoration
When: Anchor Restoration was created in 2005
Where: South Jordan, Utah
Why: Kris and her husband, Frank, had an unpleasant experience with an emergency flood service in the early 2000’s, inspiring them to start their own restoration company to better serve the needs in their community.
“I had a dream to create an experience for my clients that was about more than just flood damage cleanup,” she said. “I wanted to stand out and provide an eclectic customer experience and build a company that my team members would be proud to work for and share a vision with what I had created.”
Kris’s business has won a number of awards, including being named to Utah Business Magazine’s “30 Women in Watch” in 2013, NAWBO’s “Woman Business Owner of the Year” Award in 2013, and the Enterprise 7 Award: Woman Business Owner (for the seventh time!) and a number of others.
Her advice:
“It is vitally important to savor your successes and appreciate your failures. Our failures teach us a lot and make us strong,” she said. “Believe in yourself! Your beliefs become your reality! Do not be afraid to dream BIG! Find or create passion in whatever you do and stay out of your comfort zone by feeling the fear and doing it anyway.”
This is Only the Beginning!
R&R has big plans for the Recognizing Women in Restoration campaign for 2017! Be on the lookout for a call to action in the beginning of the year, and some exciting announcements and evolutions in the campaign! We hope this is only the beginning of recognizing women who are truly “kicking some glass” and hope those who didn’t win this year (including our runners-up) will continue to be involved in future!
To all the women who participated this year, and the people who took the time to nominate a woman in the industry who they respect, thank you!
This photo shows just how serious the drought is in South Carolina.
SPARTANBURG, SC (WSPA) – Despite the flooding for the low country of SC the drought is getting worse for the Upstate.
We are more than 8 inches below average rainfall for the year at GSP due to missing out on the two tropical cyclones to come up the coast.
The United States drought monitor shows the Upstate ranging from severe to extreme drought in a few spots. But the state climatologist, Dr. Hope Mizzell says our drought monitor in SC is based on several factors, not just precipitation. Forest fire threat, rainfall, and water supply are some of the factors taken into account when considering the drought status. Regardless, Mizzell says the upstate is in Severe Drought and expects that to be upgraded during this week’s meeting with the South Carolina Drought Response Committee.
Dr. Mizzell says the water supply for the upstate is fine for now, but need to be monitored as we move through our driest months of the year. She says that drought relief is not expected for November, but that is normal. However, Mizzell stressed that the Winter months is when we replenish the reservoirs before the hot and dry Summer conditions approach. Winter is the time we need normal rainfall, not necessarily above normal precipitation.
Mizzell says our drought monitor at the state level is geared more towards water supply problems and the committee normally meets every 8 weeks to avoid the windshield wiper effect of changing the drought status frequently. However, as conditions prove needed she says the committee will meet every 4 to 6 weeks.
At this time Mizzell says she does not see any indication of any state level water restrictions and that would have to come at a local level.
She encourages everyone to be good stewards when it comes to water resources. A full list of ways to conserve water on a daily basis is found at the SC DNR website listed below.
The reason you may see more updates from NC is that they meet every week and use their drought monitor directly off of the United States Drought Monitor.
Please call SERVPRO before your problem gets this bad.
In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.
Have a Mold Problem? Call Today 1-864-292-3495
If you have a mold problem in your home or business, your primary focus should be safety:
Significant mold growth can occur in 48-72 hours.
Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
A strong, musty odor may indicate hidden mold behind drywall or under carpeting.
What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact a SERVPRO Franchise Professional for mold remediation services.
What NOT to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.
IICRC sets the standard in the water and mold cleanup industry. Always use a IICRC certified firm.
In the realm of water and mold, what makes someone an expert? I get asked that question a lot. When I go out behind another mitigation company, I can tell by the questions a homeowner ask, whether they have talked to someone that is knowledgeable or just someone looking to turn a dollar. To often in a field of work that is unregulated, we have people or even companies that claim to be the expert, but have never taken one course on the subject.
One of the first questions that a homeowner should ask is, are you a IICRC certified firm and what certifications does the person onsite have. IICRC sets the standards for both water mitigation and mold remediation. They administer the training and produce the protocols that we in this industry follow.
So why is this so important? If your loss is a self pay loss, you could be throwing thousands of dollars out the window to someone that claims to be an expert.
Structural Drying: Moisture content in structural components must be a concern in all water damage situations. After evaluation of carpet and pad, a careful evaluation of structural materials must be done. Replacement of structural components if damaged beyond repair will be much more costly than replacement of contents such as carpet and pad. Thus consideration and inspection of any structural component that has the remotest possibility of being wet is vital (dirt to sky inspection). If moisture is detected, rapid drying of the structure must be the primary concern. Thus use of a hygrometer to measure the extent of saturation of porous materials is considered standard procedure in all water losses. SERVPRO is the Greenville areas leading water mitigation company. We are an emergency service company serving the Greenville SC area 24 hours per day, 7-days per week, 365 days per year. As an IICRC certified firm we use the latest techniques in structural drying and can handle any size disaster. Call us at (864) 292-3495 should your home or business experience a water emergency.
Content from SERVPRO of Carbondale/Clarks Summit/Old Forge
You often hear that this is a great time to buy a home because rates are low and home prices are still attractive. But the majority of Americans think housing is still unaffordable, a recent survey shows.
About 6 in 10 Americans say it's challenging to find affordable, quality housing in their community, regardless of whether you want buy or rent. The findings come from an annual survey on housing attitudes commissioned by the John D. and Catherine T. MacArthur Foundation and conducted by Hart Research Associates.
Struggling to make housing payments
More than half of the respondents in the survey say they have had to make at least one sacrifice in the last three years to pay for their mortgage or rent. The sacrifices included taking a second job, deferring retirement savings, accumulating credit card debt, cutting back on health care and healthy foods and moving to a neighborhood where they felt less or one with worse schools.
The public's perspective on the housing recovery also is pretty pessimistic, according to the survey.
"The American people do not see the housing crisis as something that is behind us," says Geoff Garin, president of Hart Research Associates.
About 7 in 10 respondents said that we are still in the midst of the housing crisis or that the worse has yet to come.
I want a home!
Still, the American dream of owning a home isn't dead.
Even though a growing number of people say that renting is becoming more appealing than buying, according to the survey, about 70 percent of respondents say the aspire to own a home.
But they don't always look at it as an investment.
About half say it's an "excellent long-term investment," and about 43 percent say that's no longer the case.
Cleaning your gutters is one of the most important projects on the to-do list yet it’s too often overlooked. Unfortunately, many of us wait until late into the fall season when the very last leaf falls before we decide to get it done. This delay exposes our homes to potential damage. Plus, it makes the job a lot more difficult to do.
If you do it a couple of times a year, in the fall and spring, cleaning gutters is easy. Just once, or not at all, and it can become back breaking work and cost you thousands of dollars worth of trouble down the road.
The problem with clogged gutters is more than just those annoying waterfalls that pour off the roof on rainy days, or the pretty icicles that hang around in the winter. This excess water wreaks havoc on the integrity of your home’s structure. The gutter system of a house is designed to move water down from the roof and away from the home and it’s foundation for proper drainage. Water that gets dammed up in the gutters finds the path of least resistance when it tries to drain and this often means it works right into the walls and ceilings of your house.
The first and most obvious issue with gutters filled to the brim with leaves, twigs, and other debris is simply a weight problem. When that debris gets wet it absorbs the rain water like a sponge and becomes extremely heavy. This burden puts stress on the gutters and their hanging brackets, and can pull the gutters off the house. Falling gutters are costly enough to replace on their own, not to mention any lights or windows they smash as they come crashing down.
Overflowing water from the gutters can also damage the paint and siding on a home, but unsightly water marks down the side of the house pale in comparison with what happens if the water get inside of a wall. Wet wood rots and loses its integrity, and this can go unseen behind the siding until it is too late.
Ice-damming is another major issue with clogged gutters. Blocked water can freeze when it backs up in the gutters, pushing up against the roof structure and working its way under the shingles destroying the wood, causing even more leaks.
Even flooded basements and cracking foundations are other symptoms of clogged gutters. If water isn’t drained away from the house and it pools around the foundation it will expand when frozen and cause cracks which lead to floods in your basement or crawl space.
So what will you need to get the job done? You only need a few things and they depend on the method you choose. Many different tricks and techniques have been developed by home improvement magazines, experts, and handymen alike but the main concept is simple, just get on the ladder and pull the junk out of the gutters.
You’ll need; a ladder, gloves, a container to gather the debris such as a bag or bucket, a garden trowel or small hand rake, and the hose.
Begin by setting the ladder an arms length away from a corner downspout, and tuck a few garbage bags in your back pocket so you can easily pull them out. Some people prefer to use a bucket and bucket hanger for the ladder, but it is much easier to use those little plastic shopping bags. A full bucket or big garbage bag can get pretty heavy and make the job tougher than a high wire act.
Hold your garden trowel or rake in your hand and begin your ascent. You never want to put sharp objects in your pocket when you are climbing a ladder, as they can harpoon you if you fall. Use the tool to pull the debris away from the down spout, being careful not to let any junk fall into the opening, which can create a clog. Take one handful at a time and fill up the bags, tying and dropping them to the ground as you go. Drop the bags away from the bottom of the ladder so they don’t get in your way when you need to dismount.
Move the ladder and repeat. Never reach further than an arms length away from the ladder and be sure to get the dirt on the bottom of the gutter. A majority of it is from the asphalt shingles that run off into the gutter. This stuff gets very heavy when wet so don’t leave it in there.
If you are afraid of heights or worry about dealing with the bags in such a precarious situation, simply grab handfuls from the gutters and drop it onto a clear spot on the ground. This is a very messy method, but you can rake up the debris later, safely and easily. Some guys drop the material down onto a tarp and shake it into a garbage can later.
Once you clean an entire length, grab the hose and spray down the gutter and into the down spouts to get all the small pieces you missed. If there are clogs that the hose can’t clear, you can use a plumbers snake to clear them out. This is also a good point to see if your gutters leak at any corners or joining pieces. If they do, you can purchase a silicone sealant and very easily make the fix. Remember that water finds the path of least resistance, and that path us usually into the walls of your house, so a leaky gutter can be just as bad as a clogged one.
If you are ambitious, you can scrub down the outside of the gutters or touch up any spots with paint to keep your house looking its best.
Still hesitant on doing this yourself? Consider using a roofing or siding contractor, or even handy man, but get three estimates and don’t always go for the cheapest one. The guy with the 1970’s pick up truck with rock bottom prices could possibly do a great job, but may not have any insurance. Whom ever you choose, be sure they are insured. If someone takes a dive off the ladder and breaks every bone in his body and is not covered by his own workman’s comp you, the homeowner, are liable. It’s a lot easier to ask him for a copy of his up-to-date insurance papers than it is to make a claim on your homeowner’s insurance policy, assuming it even covers such accidents.
One way or another, pushing this chore to the bottom of the to-do list could end up being a very costly mistake. If you get up there regularly it can be a breeze and you’ll prevent the Hoover dam from forming in your gutters.
Jason Gurskis is a licensed home improvement contractor based in Mystic Island, New Jersey dedicated to making homes more comfortable, durable, and energy efficient.
Taking pictures of your loss is so easy with a smart phone. Before and after photos are critical.
I was recently called to appear in court as a character witness for a company that we have a relationship with. This company is a great referral partner for us and they are a really good company. They have been in business for over 30 years and have never once been sued.
I showed up for court just as I was asked, and soon there after the proceedings began. Both parties submitted items into evidence and I could see that the defense submitted lots of documents, but no pictures. As we know in the insurance business, if you do not have a picture its hard to get paid for the work that was performed. We have a saying in our office that " if you didn't write it down or take a picture of it, it didn't really happen." Pictures are critical for any service work. Whether the picture shows previous damage, damage that you may have caused or the pictures show before and after work.
If you don't take pictures and write it down, did it really happen?
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:
Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.
If You See Signs of Mold, Call Us Today –864-292-3495
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO East Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of East Greenville County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 – 864-292-3495
Water Damage Timeline
Within Minutes
Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.
More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Greenville County 24 Hour Emergency Water Damage Service
SERVPRO of East Greenville County provides 24 hour fire and water damage restoration service in Greenville, SC.
SERVPRO of East Greenville County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help Call Today - 864-292-3495
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
About SERVPRO of East Greenville County
SERVPRO of East Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Greenville, SC - Not the Ordinary Second Hand Smoke
When it comes to fire damages, you could be affected just as an innocent bystander. Even though your structure is not the one in flames, your structure can be harmed with smoke, soot and heat damage.
Locally we had a church catch fire. Thankfully no one was inside the church at the time of the fire and the firefighters from three responding fire departments were all able to walk away unharmed. Unfortunately the church is a total loss; however that does not mean that this loss did not affect your home or business in the area.
Many neighboring buildings can be affected unknowingly due to a fire in the area. Smoke and soot can enter the building and cause damage to both the structure and contents of a dwelling. It is best to let the professionals assess and clean up from the smoke damage. Cleaning up after a smoke damage seems like a pretty easy concept but it does require a lot of experience and manpower. It is not recommended to attempt the cleaning on your own.
Soot and smoke can cause discoloration, corrosion and a lingering odor. The sooner a SERVPRO professional can get on site the better chance of a successful restoration. The first thing that soot and smoke can cause is the discoloration of most surfaces. Many finishes on products will start to turn yellow as will upholstery and textiles, while metals can tarnish. As time passes, this damage can become permanent. Because ash is acidic, the longer you take to call SERVPRO, the more destruction it can cause.
If your home or business was recently in the area of a fire, call for a scope appointment. We can identify the damages and determine what can be salvaged. We can quickly arrange for a trained crew to come on site and begin the restoration process. Once on site our trained professionals will work to restore your home or business to pre-loss conditions – “Like it Never Even Happened”.
April 6th is observed as National Sorry Charlie Day. This day is dedicated to all the times you have been rejected.
Rejection can be defined by many meanings....refusal, declining, turning down and dismissing to name a few. Don't allow a damage in your home turn into a rejection.
-Neglected water damage can cause a possible denied claim.
-Odor in your home can cause a rejection of a potential sale.
-Dismissing soot damage can pose some serious health risks.
Call us today for a scope of any damage in your home.
A SunTrust Business Pulse survey shows 77% of business decision-makers are confident about the strength of their companies and four out of five are preparing for growth in the near term. David Torris, SunTrust Banks’ region president for the Upstate and Western North Carolina, said Greenville, Spartanburg and Anderson counties are riding strong economic currents.
Torris said consumers since the Great Recession “have become buyers again. In the Greenville-Spartanburg-Anderson area, the local retail industry has benefitted significantly with gross sales hitting the highest mark in more than a decade, ending 2014 with a $13.8 million increase over the previous year. We’re seeing momentum in the real estate market, where the sale of housing units increased by more than 22% from February to March.”
Torris said economic development efforts continue to show big results.
“So how do we keep the economy moving forward? Mirroring the national findings of the SunTrust survey, area business leaders plan to stimulate growth primarily through new products and services, while others are considering mergers and acquisitions,” Torris said.
He said many are looking to the banking industry, “not just for access to capital, but for strategic advice.” He said banks help businesses by “providing them with the counsel, expertise and tools so they have confidence and control over their finances.”
We are an active member of the Greer Chamber of Commerce. We take great pride in being a part of the Greenville County community. We understand that communities like ours hold America together. We want to do our part to ensure our community thrives by helping those less fortunate, keeping the area safe and making our community the best it can be.
You have heard the phrase "It is never too late". That cannot be said for those trying to save Bon Haven, the only example of Second Empire architecture in the Upstate. It has fallen into disrepair and a group in Spartanburg is trying desperately to raise money to purchase it from the current owners.
We like tech stuff. So when we found a website that allows you to receive text or email alerts as to when you will be able to see the International Space Station (ISS) fly by, we had to share it. Go to http://spotthestation.nasa.gov/ and sign up. The first time we saw the ISS stream by, goosebumps emerged!
Use your Smartphone camera for so much more than taking selfies...
Getting older has its benefits and its...challenges...Add a Bionic eye to your toolbox! Use your smartphone camera as a scoping video camera or as a way to take pictures of items that are hard to get to or hard to remember. If you are having trouble seeing something in low light, use your smartphone camera. It has autofocus and can see in low light. I used it to help me open a combination lock outside of work when I absolutely could not see the numbers on the discolored wheels with the naked eye.
The smartphone camera can also be used to take pictures under your car, in your engine compartment, to get serial numbers located behind your washer...
We will continue to post ingenious "life hacks" as they come to us!
A sprinkler system head froze, cracked, and flooded 6 rooms. SERVPRO extracted water, pulled carpet, and effectively placed drying equipment.
When you can see waves on the water in your kitchen, it is time to call SERVPRO. This past week has been tough on many of our customers, please continue to take precautions as the temperatures dip!
-unscrew hoses from all hose bibbs.
-open vanity doors below sinks on outside walls
-open closet doors that may have a water cutoff inside
-check the location of all exterior hose bibbs and if there is a closet adjacent on an inside wall, open that closet door.
-let the water drip from spigots in sinks on outside walls.
-If you have a crawl space, buy/install pipe insulation. it is cheap and easy to install.
24/7 Emergency Service
