What our Customers say...

Testimonials

Needed SERVPRO for a bio-hazard clean up; they responded quickly and priced the job fairly.

A downstairs toilet over flowed and we had an inch of water covering our downstairs. I called SERVPRO and they came out within the hour. This was at 8:00 at night. They got all the water up and put a number of large fans around. Over the next few days, they worked tirelessly removing carpet and flooring and drying everything out. I have never seen a group of men work so hard and never stopping. They were professional, knew what they were doing and saved us from a near disaster. I highly recommend them!

I am very impressed with SERVPRO of East Greenville for all services. From the first person I spoke with (Dylon) to get appointment set up he was very polite, considerate, and showed great compassion. I was also impressed with Shawn Mumm who was very much on time for all appointments to meet me at property and to get things approved. He worked with Homeowners Insurance Company very closely to make sure all basis were covered. He also was very understanding for My concerns. Would highly recommend any and all to contact this firm if you have an issues that need professional assistance in their home.

Just a note to thank you for the wonderful and successful job you completed for me.  I can now go into my crawlspace and not have any breathing problems.  I think it was that second fogging that really put the finishing touches on everything.

 

My termite inspection was completed today and they always check my beams for moisture and they registered 11.2 the same on all of them which he said was unusual to get the same readings at every place he checked.  Of course, I couldn’t help but grin from ear to ear when he told me this. 

 

I am confident that I now have the most beautiful crawlspace in the neighborhood and the fans are working well with minimum noise.  The wood runners for my tractor are really efficient. What a great idea that was!

 

Thanks again for such a thorough restoration of my crawlspace.  Your sincere concern and effort to get the job done correctly has meant a lot to me. 

 

You can be assured that the next time I begin to have a problem, SERVPRO of East Greenville Co. and Johnathan will be who I know I can trust to get the job done. 

Buck McGarity and his staff went far beyond our expectations in every area of our move out, cleaning and move in. They took a disastrous situation and turned it into a positive experience. We couldn't have asked for a better group of people to work with.

I would highly recommend using SERVPRO.

Very Satisfied! Buck and his team worked hard to keep everyone happy. Thank you.

This is an awesome company and I would refer to everyone.

They were prompt and neat and the service was Great. Excellent professional work!

"SERVPRO was extremely helpful in advising and guiding us through the claims process. They were prompt, on time and professional. I recommend them and their staff to anyone."

Mrs. Morrow

Very caring and helpful. Professional.

Nancy Rates SERVPRO of East Greenville County with all 10's Excellent Job!

Kevin rates SERVPRO of East and West Greenville County All 10's SERVPRO of East and West Greenville County was Very Helpful, the Response Time Was Great, Excellent Job!

Joe was terrific, helpful and very professional in every way. I would recommend Joe to anyone with a similar problem.

Outstanding Service. This was a terrible situation that SERVPRO Handled Extremely Well. Thanks for all the compassion, understanding and commitment.

I have never dealt with a company as Professional as SERVPRO. Joe kept me up to date on what was going on (I was 6000 miles away from home). He informed me of everything he needed to do and why he needed to do it. I can HIGHLY recommend SERVPRO!

Very knowledgeable, professional and friendly.

Excellent service and work!

Kathy's team was a pleasure to have in our home. Everyone was cheerful and serious about doing his or her best to bring our home back to pristine condition. I would be happy to recommend your company to friends and neighbors!

We have used SERVPRO twice for burst pipes. Excellent service. Prompt and very hardworking. All 10 out of 10s!

Good Work! All 10/10s!

Personnel was excellent too work with! All 10 out of 10s!

Super job, professional, stellar service! All 10 out of 10s!

The SERVPRO staff was excellent. All 10 out of 10s!

GREAT TEAM! All 10 out of 10s!

Kathy, Alan, and the other people who worked in my home were professional in all their efforts and my home was well cared for. I was treated with respect and great courtesy. We have already recommended this SERVPRO franchise to other friends, and when the time comes for carpets to be cleaned next spring, I will be calling! All 10 out of 10s!

All 10 out of 10s!

All 10 out of 10s!

All 10 out of 10s!

all 9 out of 10s!

All 10 out of 10s!

All but 1 were 10 out of 10s. Customer felt that we got a 7/10 for not being clear on how long the equipment would be in the home.

Johnathan, Lando and Jason were so great to work with, they treated our home with respect. We would recommend them gladly!

Very Good! All 9's and 10's out of 10!

Your people did an excellent job! All 10 out of 10s!

All 10 out of 10s!

Thanks for your quick response! Great job! All 10 out of 10s!

All 10 out of 10s!

Ms Ferguson would DEFINITELY use us again and would DEFINITELY recommend us to friends and family!

Just keep up with the great work and work and professional approach! Great people, friendly attitude, very responsive, all 10 out of 10s!

All the rooms and carpets looked great! Thanks for all your hard work! :-) All 10 out of 10s!

All 10 out of 10s!

EMERGENCY RESPONSE:

"Great job and attitude in dealing with situation" All 10 out of 10s!

Great attention was paid to the job, which gave us great confidence that we received a thorough job and would be glad to recommend to others.

Completely satisfied customer!

A JOY under the circumstances...All 10 out of 10s!

They where very courteous, their word was their word; I would recommend them to anyone!

All 10 out of 10!

Completely satisfied!

Completely satisfied!

Completely satisfied! All 10 out of 10s!!

Completely satisfied!

Completely Satisfied!

EMERGENCY RESPONSE:

These men did an excellent job as of this report! All 10 out of 10s!

Alan and Jason couldn't have been nicer or more helpful in everything they did! All 10 out of 10s!

I had to circle ALL 10s as the guys were good at their jobs. The sewer overflowed, happened late Wednesday Night, some guys came in, sprayed, all my fans etc equipment set up in 2 hours. Also, Alan came back Fri, Sat, and Sunday to check on my status.

Alan could not have been better to us. He went as far as to wash our clothes that were on the floor, dry them, Fold them and return them to us. Anyone else would have thrown them away. Thank You!

Editors note: Alan brought the clothes back to the shop, where the Fair Melissa and Katherine washed, dried, and folded the clothes for Alan to return.

All 10 out of 10s!

All 10 out of 10s!!

All 10 out of 10s!

All 9 and 10 out of 10s!

All 10 out of 10s!!

All 10 out of 10s!!

All 10 out of 10s!!

I could not have been more impressed! Jason S. exemplified the professional person anyone would welcome into his or her home. He was always polite, extremely professional and concerned that I understood all conditions and procedures.

All 10 out of 10s!!

Completely Satisfied!

Completely Satisfied!

All 10 out of 10!

All 10 out of 10!

All 10 out of 10!

All 10 out of 10!

Completely Satisfied!

Completely satisfied!

All 10 out of 10s!!

all 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s!

Al 10 out of 10s!

All Perfect Scores! SERVPRO of East Greenville County was very helpful!

Our business in Downtown Greenville needed immediate cleanup, Great JOB to SERVPRO of E. Greenville! I spoke with Angela K. who had a team out within hours so that we never missed a beat in our service to our Clients. Everyone we worked with was extremely client focused. They kept in contact and worked around our clients to ensure the best care for us as, as well as our clients too. There are several SERVPRO franchises in Greenville County. Call SERVPRO of E. Greenville county!

All 10 out of 10s!

All 10 out of 10s!

Completely Satisfied!

All 10 out of 10s!

Completely satisfied!

Completely satisfied!

Wow, you all are 100% more thorough than the last SERVPRO I used! Thank you!!! Sending a check out today!

Highest ratings!

Highest ratings!!

Really liked our staff, very high grades!

Completely satisfied

GREAT TEAM! All 10 out of 10s!

Kathy was so helpful through this process! She made sure that everything was easy to handle! I appreciate both her professionalism and being so personable!

All 10 out of 10s!

I had heard good things about SERVPRO and were satisfied with there services. I am very likely to refer SERVPRO of East Greenville County to a friend!

All 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s

Completely Satisfied!

All 10 out of 10s!

Highest ratings in all categories!

Bryan was great to work with! He was timely and attentive to our situation. All 10s!

All 9s and 10s!!

Insured called and wanted to relay that the SERVPRO of East Greenville team was wonderful and deserved 10 stars.

Customer stated that they were kind, cheerful and considerate. She also stated that her home smells and looks great.

All 10 out of 10s!!

SERVPRO of East Greenville County was a source of knowledge and comfort during a hectic and disappointing time. We are Grateful for their expertise and professionalism, we will recommend them to all!

All 10 out of 10s!

What Recommendations would you have to help the SERVPRO Franchise improve its performance in the future?

Honestly-they were Great!

Great Communication and detail!

This was the second time I've used SERVPRO. SERVPRO employees were very efficient, friendly, and did a great job!