What our Customers say...

Water Damage Testimonials

My house was floored and SERVPRO of East Greenville came to my house to assist us. They did a marvelous job, communicated with us on the progress and after they done, they made the garage look decent then it was before. They dried off the water, took their with us and never hurry. They cleaned my house like a forensic team even upstairs where they hardly work on. I entered my house I was like, OMG, praising my wife until she got home and was asking me the same question.
Team is awesome under the leadership of Shawn.
Thank you, for your service.

Excellent experience working with the SERVPRO East Greenville Team. They explained everything in detail, resolved my issue and were very easy to work with. Highly recommended.

Sean and his crew worked expeditiously to remove the wet wood and underlying particle board from our entire house when we were dealing with water damage. They were courteous and professional. I would recommend them for remediation to anyone dealing with an insurance claim.

Their response time was considerably fast. I was very impressed.

They went above and beyond of what we could've asked for! Customer service was amazing!

They were very professional in the cleanup for a water line that busted under my house and did a super job. And very fast and timely. I recommend them for any job.

Thank you! Excellent service! 

I love my SERVPRO guys. Sadly we have had to use them more than once, but they are definitely the guys to call! They come in quick, know their stuff and are as concerned about drying us out as we are.

All along the way, they ensure we understand the what and why of the process and are available for any questions.

Highly recommend!

SERVPRO made what could have been a clean up nightmare a smooth process for me and my family. They were on time and professional each time they arrived at our home. The staff was courteous and took our problem seriously each time we called. Talking to Dylan was the highlight of each day as he was friendly and genuine during each conversation.
my family and I are grateful for the excellent customer service that we .

A downstairs toilet over flowed and we had an inch of water covering our downstairs. I called SERVPRO and they came out within the hour. This was at 8:00 at night. They got all the water up and put a number of large fans around. Over the next few days, they worked tirelessly removing carpet and flooring and drying everything out. I have never seen a group of men work so hard and never stopping. They were professional, knew what they were doing and saved us from a near disaster. I highly recommend them!

Nancy Rates SERVPRO of East Greenville County with all 10's Excellent Job!

Kevin rates SERVPRO of East and West Greenville County All 10's SERVPRO of East and West Greenville County was Very Helpful, the Response Time Was Great, Excellent Job!

Excellent service and work!

Kathy's team was a pleasure to have in our home. Everyone was cheerful and serious about doing his or her best to bring our home back to pristine condition. I would be happy to recommend your company to friends and neighbors!

We have used SERVPRO twice for burst pipes. Excellent service. Prompt and very hardworking. All 10 out of 10s!

Personnel was excellent too work with! All 10 out of 10s!

Super job, professional, stellar service! All 10 out of 10s!

The SERVPRO staff was excellent. All 10 out of 10s!

GREAT TEAM! All 10 out of 10s!

Kathy, Alan, and the other people who worked in my home were professional in all their efforts and my home was well cared for. I was treated with respect and great courtesy. We have already recommended this SERVPRO franchise to other friends, and when the time comes for carpets to be cleaned next spring, I will be calling! All 10 out of 10s!

All 10 out of 10s!

All 10 out of 10s!

all 9 out of 10s!

All 10 out of 10s!

All but 1 were 10 out of 10s. Customer felt that we got a 7/10 for not being clear on how long the equipment would be in the home.

Johnathan, Lando and Jason were so great to work with, they treated our home with respect. We would recommend them gladly!

Your people did an excellent job! All 10 out of 10s!

Thanks for your quick response! Great job! All 10 out of 10s!

All 10 out of 10s!

Ms Ferguson would DEFINITELY use us again and would DEFINITELY recommend us to friends and family!

Just keep up with the great work and work and professional approach! Great people, friendly attitude, very responsive, all 10 out of 10s!

EMERGENCY RESPONSE:

"Great job and attitude in dealing with situation" All 10 out of 10s!

Great attention was paid to the job, which gave us great confidence that we received a thorough job and would be glad to recommend to others.

They where very courteous, their word was their word; I would recommend them to anyone!

All 10 out of 10!

Completely satisfied!

Completely satisfied!

Completely satisfied! All 10 out of 10s!!

Completely Satisfied!

EMERGENCY RESPONSE:

These men did an excellent job as of this report! All 10 out of 10s!

Alan and Jason couldn't have been nicer or more helpful in everything they did! All 10 out of 10s!

I had to circle ALL 10s as the guys were good at their jobs. The sewer overflowed, happened late Wednesday Night, some guys came in, sprayed, all my fans etc equipment set up in 2 hours. Also, Alan came back Fri, Sat, and Sunday to check on my status.

Alan could not have been better to us. He went as far as to wash our clothes that were on the floor, dry them, Fold them and return them to us. Anyone else would have thrown them away. Thank You!

Editors note: Alan brought the clothes back to the shop, where the Fair Melissa and Katherine washed, dried, and folded the clothes for Alan to return.

All 10 out of 10s!

All 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s!!

All 10 out of 10s!!

All 10 out of 10s!!

I could not have been more impressed! Jason S. exemplified the professional person anyone would welcome into his or her home. He was always polite, extremely professional and concerned that I understood all conditions and procedures.

All 10 out of 10s!!

Completely Satisfied!

Completely Satisfied!

All 10 out of 10!

All 10 out of 10!

All 10 out of 10!

All 10 out of 10!

Completely Satisfied!

Completely satisfied!

All 10 out of 10s!!

all 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s!

Al 10 out of 10s!

All Perfect Scores! SERVPRO of East Greenville County was very helpful!

Our business in Downtown Greenville needed immediate cleanup, Great JOB to SERVPRO of E. Greenville! I spoke with Angela K. who had a team out within hours so that we never missed a beat in our service to our Clients. Everyone we worked with was extremely client focused. They kept in contact and worked around our clients to ensure the best care for us as, as well as our clients too. There are several SERVPRO franchises in Greenville County. Call SERVPRO of E. Greenville county!

All 10 out of 10s!

All 10 out of 10s!

Completely satisfied!

Completely satisfied!

Wow, you all are 100% more thorough than the last SERVPRO I used! Thank you!!! Sending a check out today!

Highest ratings!!

Really liked our staff, very high grades!

Completely satisfied

Kathy was so helpful through this process! She made sure that everything was easy to handle! I appreciate both her professionalism and being so personable!

I had heard good things about SERVPRO and were satisfied with there services. I am very likely to refer SERVPRO of East Greenville County to a friend!

All 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s

Completely Satisfied!

All 10 out of 10s!

Highest ratings in all categories!

Bryan was great to work with! He was timely and attentive to our situation. All 10s!

All 9s and 10s!!

SERVPRO of East Greenville County was a source of knowledge and comfort during a hectic and disappointing time. We are Grateful for their expertise and professionalism, we will recommend them to all!

All 10 out of 10s!

What Recommendations would you have to help the SERVPRO Franchise improve its performance in the future?

Honestly-they were Great!

Great Communication and detail!

This was the second time I've used SERVPRO. SERVPRO employees were very efficient, friendly, and did a great job!