What our Customers say...
As the manager of two senior properties, time is always one of our most precious commodities. It is my pleasure to recommend SERVPRO of East Greenville County as thorough, professional, and polite time savers.
They often have been sent to occupied homes, and in each instance have treated our residents with care and respect. Routine services have included cleaning HVAC ductwork and HVAC coils to eliminate debris from years of dust buildup: however, in one particularly difficult job Dylan essentially took ownership of a problem we had with a terrible odor that could not be eradicated with any methods we had tried. Dylan and SERVPRO management continued to work with us until we arrived at an effective solution, all the while maintaining a very respectful working relationship with a very stressed resident, based on kindness, patience, and sincere care.
I wholeheartedly recommend SERVPRO of East Greenville County to meet your mitigation and restoration needs.
From the start, they were efficient, effective, and responsive. They showed up when they said they would and sent us the quote in a timely fashion. I would like to specifically highlight Dylan - he was very attentive and did a wonderful job staying in touch with me throughout the project. He answered any and all questions I had with a positive attitude, and he took the initiative to follow up with me via email and a phone call daily. As a property manager, working with vendors and contractors can be very frustrating, but Dylan and the SERVPRO team made it a very pleasant experience.
They did a really great job, and I would highly recommend SERVPRO of East Greenville.
It is a pleasure to recommend SERVPRO of East Greenville County. We recently contacted them to extract some water from the crawlspace under our Greenville location. They were very prompt in having someone come to our location and assess the water damage. I immediately received a call back to review the damage found in the crawlspace along with pictures and a quote. The water was extracted, and our problems were solved! I will definitely be using SERVPRO of East Greenville County if needed in the future, and I will recommend them to others as well.
Our bank recently had a water leak at our branch in Simpsonville, SC. I called SERVPRO of East Greenville County, and someone was in my branch within thirty minutes. They were very professional and thorough. After an initial inspection, a plan of action was recommended and explained. As soon as I said to proceed, a call was placed, and a crew arrived to begin the process within another thirty minutes. There was an extensive area affected, so it took a couple of days to get the walls and floors dried. During the process, I received updates, and everyone involved was very conscious that we were still running a business.
The workers were very polite to our customers and my coworkers. I received additional follow up calls after work was completed to verify that we were happy with the level of service and the overall outcome. I highly recommend SERVPRO of East Greenville County for anyone that is unfortunate enough to find themselves in a similar situation.
We have worked with SERVPRO of East Greenville for many years and find their work to be above industry standards and exceptional service. They go above and beyond what is asked and always make sure our client and company are always satisfied. The staff is very professional in all aspects and are always ready to help with any issues that arise. We know that they can finish the project in a timely manner and within budget.
In January of this year, our newly constructed building in Simpsonville had a sprinkler head freeze and burst. The flooring of 25% of the building would have caused many thousands of dollars in damage had Dylan delayed in getting a team out here to us. Because of their quick action and professional attitude, the damage was minimal and saved not only money but time in delaying our opening.
I can without reservation highly recommend this company. I have no doubt that there are many other facets of their company that we will utilize in the future.
Choosing SERVPRO of East Greenville County is a wise decision and one you will be happy that you made.
A couple of years ago, we the very unpleasant experience of having a sewer back up into our building. Once we had a plumber out to stop the flow, my very next call was to Serv-Pro of East Greenville and my third call was to our commercial insurance agent.
In under an hour, the Serv-Pro team was on site and addressing the mess. Vinyl flooring was ripped up, all contaminated areas were cleaned and the place smelled sweet again after the cleaning with giant fans in place to dry our the affected room.
I cannot say enough good things about their response time, professionalism, cleaning job, and customer service.
Although I hope not to ever have to call them again, I would do so in any disaster clean up situation and wholeheartedly recommend them to anyone in need!