Recent Posts

Crawlspace Concerns? Who to call?

2/24/2020 (Permalink)

Water Damaged Crawlspace resulting from a hotwater heater leak Don't let this be you. Inspect your crawlspace and contact our team at SERVPRO of East Greenville Co. if you need need help.

One of SERVPRO of East Greenville County specialties is water mitigation, and often times we discover a secondary issue while helping home or business owners recover from a water damage event: Mold. In the majority of those instances we are able to be proactive and resolve the mold situation before it can become a major problem. But, there are a few occasions where mold growth can become an enormous problem, and if the source of loss for the water damage is a hot water heater that is located in an unconditioned crawlspace, the chances of a major mold issue increase drastically.

Unconditioned crawlspaces are ideal locations for microbial growth. They are dark, damp, and rarely disturbed. Combine those favorable conditions with even a small, unnoticeable leak from a hot water heater and mold can grow and spread quickly in the crawlspace and may impact other parts of your home. If your hot water heater malfunctions causing a leak it may spray hot water onto the insulation or parts of HVAC unit and insulated duct lines in your crawlspace.  Many times, this goes unnoticed until a homeowner begins to notice damage on the interior of the home like warped or buckling flooring. Unfortunately, by the time damage is noticed on the interior of the home there is likely significant damage and probable mold growth in the crawlspace as well.  It is important to inspect your crawlspace periodically to prevent major damage from occurring.   

Should you notice a leak in your crawlspace and have concerns about any damage it may have caused, contact our team at SERVPRO of East Greenville County.  We can schedule a crawlspace inspection to assess any damage and provide you with a plan for remediation.

SERVPRO Ready Plan: Save Time Recovering from the Unexpected

2/19/2020 (Permalink)

SERVPRO of EAST Greenville County has a trailer loaded and ready to respond to your water damage emergency. SERVPRO Ready Plan allows the user to create an emergency ready profile of their facility containing information to help speed up response time.

SERVPRO Ready Plan: Save Time Recovering from the Unexpected

Many people have a relationship with their smartphone, and why not? Smartphones are one of the greatest multitaskers ever invented. They allow us to connect with friends and family in a myriad of ways. We can summon transportation, food, information and entertainment with the press of a few buttons. Memories are captured and saved in the moment and then can be sent to or pulled from a cloud. They help to monitor physical activity and provide motivation to keep going to reach that goal. Phones are our friends. Chances are that you may be reading this from a phone right now, and if not, you might be checking your pockets or purse to make sure your BFF is not too far off.  

While it is nearly impossible to predict a water damage event, it is now easier to be prepared to respond and recover from one. Thanks to SERVPRO, smartphones can be a great tool during and after a water damage event for risk managers and residential or commercial property managers/owners in Greenville and the surrounding areas.  The SERVPRO Ready Plan allows users to create profiles that contain critical information that can help to speed up response time. Setting up an Emergency Ready Profile (ERP) and having critical information readily available will allow SERVPRO of East Greenville County to provide faster service and can reduce displacement /downtime and loss of revenue after experiencing a water damage in your home or business.

SERVPRO Ready Plan Features

  • Designate priority contacts to have decision makers easily accessible
  • Indicate location of shut-off valves, access points, and other essential systems
  • Provides important building information such as Square Footage and parking accessibility

You can download the SERVPRO Ready Plan app here, and SERVPRO of East Greenville County is available to assist in setting up ERPs. Visit our website or call (864) 292-3495.

Faster to your Greenville Water Damage Event

1/13/2020 (Permalink)

SERVPRO of East Greenville's response team is ready to respond to your water damage emergency. SERVPRO of East Greenville County provides 24 hour fire and water damage restoration service in Greenville County, SC

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of East Greenville County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 864-292-3495

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of East Greenville County

SERVPRO of East Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Resolve to be Ready!

1/8/2020 (Permalink)

Lose the excuses, resolve to be ready this new year. Lose the excuses, resolve to be ready this new year.

This year, resolve to be prepared.

Join our team at SERVPRO of East Greenville County and make a Resolution!

SERVPRO of East Greenville County offers practical emergency preparedness tips individuals can practice each day leading into the New Year.

  • Make an emergency plan: choose a safe place to meet, learn evacuation routes, and establish an out-of-town contact.
  • Take a current photo of you and your pet together in case you get separated during a disaster.
  • Get to know your neighbor and invite them to be a part of your emergency plan.
  • Snap photos of important documents and save them in a secure place or online.
  • Set up group text lists so you can communicate with friends and family during emergencies.
  • Take a class in CPR and first aid.
  • Keep and update emergency supplies; remember to include cash.
  • Have back-up power sources available to charge devices in case of a power outage.
  • Snap pictures of your property for insurance purposes.
  • Check your insurance for coverage on disasters like floods, hurricanes, and earthquakes.
  • Sign up for alerts and warnings. Download the FEMA app to get real-time alerts, safety tips, and locate open shelters.
  • Save for a rainy day! Start and grow your emergency fund.

Fire Safety Tips to Protect your Home or Business

1/2/2020 (Permalink)

Test your smoke alarm Make sure to test your smoke alarm!

SERVPRO of East Greenville offers some essential tips that you can implement on your own to prevent fires in your home or business.  Remember it is important to always be prepared!

  • Test and Replace batteries on Smoke detectors. New smoke detectors offer a 10-year lift span. If you live in an older home replacing your smoke detectors is a good idea.
  • Create and practice fire safety plans. Having at least 2 escape routes with exits is important and remember practicing this plan is just as important.
  • Keep outdoor grills at least 10 feet from your home or business and never leave them unattended
  • Keep small kitchen appliances unplugged
  • Don’t smoke when you are tired- you are at risk for falling asleep with the cigarette still burning
  • Make sure if you use a wood stove or fireplace that the fire is out completely before leaving
  • Always make sure to have a fire extinguisher in your home or business and know how to use it

Following these safety tips can help keep you safe.  Should you become a victim of a fire in your home or business, contact SERVPRO of East Greenville County, our trained professionals will help walk you through restoring the structure of your home or business as well as the contents inside.

We are always here to help!

The Most Wonderful Time of the Year!

12/20/2019 (Permalink)

Frozen pipe bursting If temperatures drop below freezing you may be at risk of frozen pipes which can cause pipes to burst.

Don’t let the time of most wonderful time of the year leave you in fear of what to do should a Water Damage strike your home or business.  Winter weather can bring on more than icy roads and slippery sidewalks, if temperatures dip below freezing you are at risk for frozen pipes which can cause a disaster in your home or business.

SERVPRO of East Greenville County has some tips on what to do to protect your home during this holiday season.

Check your property for fallen limbs and branches.

Make sure gutters are cleaned properly and downspouts are turned to allow water to run away from your property.

Tighten handrails and check entryways for slipping hazards, make sure mats are in areas where slipping may occur.

Protect your pipes from freezing by leaving your water dripping and opening cabinet doors to allow warm air to circulate inside cabinets that have pipes inside of them.

If traveling out of town make sure to leave the heat on and have someone stop by and check your home while you are away.

Unfortunately, someone will have a disaster strike during this Christmas Season. Should a disaster strike your home or business, contact SERVPRO of East Greenville County.  We have team members available and ready to help!


12/12/2019 (Permalink)

SERVPRO of East Greenville County arrives onsite to a water damage to assist with fallen ceilings after a water damage. SERVPRO of East Greenville County arrives onsite to respond to a water damage emergency that has caused significant damage.

Let SERVPRO of East Greenville County be the emergency response team you trust when a water damage invades your home or business and disrupts your life.

We have teams ready to respond to your water damage cleanup needs 24 hours a day 7 days a week.

Our professional team members are trained to assist you with the cleanup and are always willing to walk you through the claim process and answer any questions you may have.  As an emergency response team, we have experience handling a loss of any size and will work quickly to get you back into your home or business.

Responding to a loss quickly and starting the water damage cleanup process is important to prevent any secondary damage to your home or business. 

Choose with confidence and know that our Emergency Response Team members at SERVPRO of East Greenville are here to help!


12/12/2019 (Permalink)

Water Damage restoration emergency in an Greenville, SC commercial business SERVPRO of East Greenville County responds to a water damage emergency an a local commercial business.

When a fire or water damage emergency happens will you be READY?  None of us like to consider that we will become victims of a water or fire damage disaster.  Unfortunately, it could and inevitably will happen to each of us either at our home or at our place of business.  It’s extremely important to know what to do in the event of an emergency.  As leaders in the Fire and Water Damage Restoration Industry, SERVPRO of East Greenville County is here to help you prepare for an emergency before it happens by offering to assist you with creating an ERP.

What is an ERP?

An ERP stands for an Emergency Ready Program.  It is a no-cost readiness plan designed to help home and business owners recover from a disaster faster, which leads to lower recovery costs.  Make sure you’re ready and not ruined with our Emergency Ready Program. 

Contact our office today for more details on how to get started creating your own ERP.

How to prepare your Greenville, SC home for a Winter Storm before it arrives

12/5/2019 (Permalink)

 Damage to a Breakfast room ceiling from a Water Damage SERVPRO of East Greenville responded to a Water Damage from a busted pipe during a winter freeze that caused damage to the ceiling a breakfast room

One of the best and safest places to stay during a winter storm is in your home.  It is important to remember that there is more to protecting your home and family than stocking the refrigerator with the essentials like bread and milk. Following the tips below will help protect your home when a winter storm strikes.

  • Many homes have exposed pipes in the attic, crawlspace or basement. These areas are unconditioned and get much colder that other areas of your home.  Remember to keep these pipes warm, you can wrap then with a material to help insulate them from dropping temperatures. 
  • It is also important to remember to open cabinet doors in bathrooms and kitchens that have sinks with plumbing underneath to allow warm air to circulate. When cabinet doors remain closed, the temperature can become much colder and can make these pipes susceptible to freezing.
  • Finally let the water drip slowly from a faucet in your home to keep the water flowing and to help protect your pipes from freezing.

Following these tips will help protect your home when a winter storm strikes.

In the unfortunate event that you suffer from a Water Damage due to a frozen pipe during a winter storm, SERVPRO of East Greenville County is always here to help.  Our technicians are highly trained in handling water damage mitigation and will be ready to assist you when an emergency happens in your home.

When Storms or Floods hit Greenville, SC. SERVPRO is ready!

11/25/2019 (Permalink)

SERVPRO team member ready to help in the event of a storm. SERVPRO of East Greenville team member's are ready to help in the event of a storm in Greenville, SC.

SERVPRO of East Greenville County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Greenville, SC we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of SERVPRO Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Have Storm or Flood Damage? Call Us Today 864-292-3495!